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Thursday, 14 May - Friday, 15 May 2015
“ON THE FRONT FOOT”
The Cemeteries & Crematoria Association of NSW (CCA) invite you to the 14—15 May 2015
Conference being held in Liverpool, NSW.
The conference will commence at 8.30am with arrival tea and coffee followed by the CCA
Extraordinary General Meeting (EGM) and Annual General Meeting (AGM). The EGM will provide
an update on a number of important industry issues and the AGM will finalise the CCA committee
members for 2015 and reports on the 2015 financial year will be tabled. A Notice of Meeting and
Agenda for both meetings will be circulated to members closer to the event.
Following the conference theme “ON THE FRONT FOOT”, presentations will be giving by leading
industry experts:

Michelle Blyth and Dr Lloyd Peters: “Data for Cemetery Intelligence”.
Michelle Blyth and Dr Lloyd Peters will provide an overview of demographics and the relevance
for the cemetery sector, including the following:148,000 Australians die each year, including about 47,000 in NSW and about 37,000 in
Victoria. New South Wales has a population of 7.63mil or 32% of the Australian population.
The population growth is 9.1% and the total fertility rate is 1.94%.
Dr Lloyd and Michelle’s combined presentation will feature important statistical data that will
require your attention.
St Padre Pio Garden Mausoleum—Liverpool Cemetery and Crematorium
C E M E T E R I E S & C R E M AT O R I A A S S O C I AT I O N
Liverpool: 14 — 15 May 2015
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Dr Lloyd is a Business Analyst for the Southern Metropolitan Cemeteries Trust (SMCT) (Vic)
within the Customer and Industry Intelligence department. SMCT is a not-for-profit organisation
administering eight cemeteries in the southern metropolitan Melbourne region. Since joining
SMCT, Dr Lloyd has been very active in developing predictive mathematical models, which has
led to deep insights in the industry.
Dr Lloyd’s previous experience includes research in pure mathematics at Monash University,
the University of Cape Town and the CSIRO (Australia). He has received a B.Sc, B.Sc (Hons)
and a Ph.D. in pure mathematics from Monash University. He has also published an article in
the Journal of the Australian Mathematical Society and has submitted another to the Cambridge
Philosophical Society.
Michelle Blyth is currently the General Manager, Customer and Industry Intelligence with the
SMCT. She has been at SMCT since February 2012 and her portfolio includes research,
consumer insights and community engagement.
Michelle has a senior management background in client services with over 20 years of
experience. She has worked in the private and public sectors including the manufacturing,
transport and exhibition industries. With an accounting degree, Michelle has extensive
experience in management and administration, information technology and has completed both
her Bachelor of Commerce and her Masters of Business Administration at Deakin University.
She currently holds the appointment as Secretary of Committee of Management of the
Cemeteries and Crematoria Association of Victoria (CCAV). The CCAV is an industry body for
the cemeteries and crematoria industry in Victoria and participates on the Funeral Industry
Round Table with the Department of Consumer Affairs which advises the Minister on matters
relating to the provision of funeral services.

Vera Visevic: “Understanding the Cemeteries & Crematoria Act 2013”. Back by popular
demand. Vera spoke and led discussion at the November 2014 Albury Conference on the
interpretation of the Cemeteries and Crematoria Act 2013. This follow-up presentation will
assist members in their understanding and interpretation of the Act.
Do you have a full and clear understanding of the Cemeteries and Crematoria Act 2013? Are
you confident that you are complying with the Act?
If your answer is not a loud definite YES, then you cannot afford to miss this presentation.
To enable Vera to style her presentation to meet your needs, what areas of the Act would you
like Vera to focus on? Do you have any specific questions or queries? If so, please submit your
questions, queries and focus points to mary.reid@afei.org.au by 20 March 2015 or earlier.
Vera is a partner at Mills Oakley Lawyers, specialising in not-for-profit law and property law.
Vera sits on a number of Boards and committees including the Catholic Cemeteries Board,
where she was appointed a Governor in February 2007. Vera has been a keynote speaker at a
number of CCA conferences.
C E M E T E R I E S & C R E M AT O R I A A S S O C I AT I O N
Liverpool: 14 — 15 May 2015

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Graham Evans: “Using a positive reporting culture to achieve legal compliance”.
Graham’s presentation will cover the risk for organisations of not moving to a workplace culture
where making reports of incidents, situations, observed events will leave them exposed to
prosecution and claims under a growing number of statutory provisions. These provisions
include:





Work health & safety issues
Bullying issues
Harassment and discrimination
Fraud and misconduct
Workers compensation.
Using a number of relevant case studies, Graham will provide an eye opening of this often
overlooked area and provide plenty of time for questions.
Graham, Legal Practitioner Director, AFEI Legal Pty Ltd, has practiced in the area of
employment for over 30 years and assisted thousands of employers over that time to deal with
the complexities of the Australian workplace relations system. His expertise has been
recognised by the Law Society of NSW who have conferred him status as an Accredited
Specialist in Employment and Industrial Law. Graham is also on the panel of accredited
workplace mediators with the Law Society of NSW, along with the NSW District Court.

Alistair Shaw: “Infection Control, Bearing the Responsibility”. Alistair’s presentation
will be based around infection control:



What is it?
What are our responsibilities to it?
How will the use of personal protective equipment and other strategies help us to avoid
cross contamination within the work place?
Having been an embalmer and Funeral Director for more than 30 years who is actively involved
in industry training, advice and technical support, Alistair is well qualified to discuss the
relevance of infection control within the modern day cemetery and crematorium setting. Alistair
is with Hyqual Australia, a family owned company manufacturing funeral supplies and
accessories for the Australian funeral industry.
Kemps Creek Cemetery & Crematorium
C E M E T E R I E S & C R E M AT O R I A A S S O C I AT I O N
Liverpool: 14 — 15 May 2015

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Craig Lapsley: “Involvement of Cemeteries and Crematoria during a Pandemic”.
Craig Lapsley will speak on the involvement of a cemetery or crematoria during a pandemic
situation in Victoria.
Craig is the Victorian Emergency Management Commissioner (EMC). He is Victoria’s first EMC
with legislated control over all major emergencies in the State of Victoria.
Craig has enjoyed a career in the Australian emergency management sector for more than 30
years.
As Victoria’s first EMC, Craig believes the shift to an “all hazards, all emergencies” approach to
emergency management is the next logical step in ensuring a systematic and coordinated
approach before, during and after major emergencies.
It is also an opportunity for the alignment of strategy, planning and investment across multiple
agencies, to champion unified information systems, an organisational culture that supports
information sharing, and a sharp and deliberate focus on better decision making with the
community as a central partner in emergency management.
Thursday’s lunch is proudly sponsored by The Northern Sydney Institute, Part of TAFE NSW, one of
the 2015 Principal Sponsors.
Thursday will concluded with the Phoenix dinner at Candelori’s Ristorante, a dining destination for
foodies from the Western suburbs and beyond. The Candelori’s menu captures the simplicity and
honesty of authentic Italian cuisine.
Following the conclusion of presentations on Friday morning, delegates will be taken on a cemetery
coach tour to:

Kemps Creek Cemetery: The beautifully landscaped boutique cemetery located in the
scenic Kemps Creek area, serves all denominations in the community and provides affordable
burial and cremation options. Kemps Creek Cemetery offers a serene location with rolling
lawns and tranquil lake views surrounded by native bushland.
Kemps Creek Cemetery holds within its grounds the Sydney Natural Burial Park – Sydney’s first
eco-burial area that is attracting patrons from all areas of Sydney. Natural burial offers the
community a simple and sustainable resting place with minimal disturbance to the bushland
environment.
To ensure that the habitat is kept as natural as possible, there are no formal headstones or
monuments nor artificial wreaths or tributes. The field is minimally maintained to encourage
growth, protect trees and wildlife and avoids the use of horticultural chemicals to create a selfsustaining eco-system.
The natural beauty of the landscape is your lasting memorial. Graves are unmarked, but each
is mapped and surveyed using GPS technology to accurately record locations for future visits.
A central commemorative feature in sandstone at the entrance to the field records the names of
those interred and provides a place for reflection for families.
Kemps Creek Cemetery is managed by the Catholic Cemeteries and Crematoria Trust.
C E M E T E R I E S & C R E M AT O R I A A S S O C I AT I O N
Liverpool: 14 — 15 May 2015

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Liverpool Cemetery and Crematorium: The imposing new St Padre Pio Garden
Mausoleum, is anchored in the south east corner of Liverpool Cemetery, and the heart of the
Liverpool community.
The L-shaped design embraces a lovely landscaped burial lawn on the forecourt. The tall
vertical white panels will have bronze plaques attached depicting the Way of the Cross. The
panels lead from the buildings northern most point to an intimate chapel for services.
The chapel features a skylight over the cross that allows daylight to reflect on the curved
polished walls, whilst reminding us of Christ’s ascension to heaven. A bronze statue of St
Padre Pio, depicted with his bandaged hands raised to remind us of his stigmata, is located at
the building entrance.
Designed to set a new benchmark in above ground burial innovation, Catholic Cemeteries &
Crematoria and Ignite Architects have created this light filled, environmentally sustainable
building. This stylish garden mausoleum offers a range of beautifully appointed crypts,
including family vaults and a range of configurations to choose from on each level. The upper
levels are accessible by lift, pedestrian ramps and stairs. The crypt capellas provide views over
the cemetery, and the landscaped lawns create a beautiful setting.
Lunch is being held in the condolence lounges of the Liverpool Cemetery. Lunch is kindly
sponsored and supplied by CCA member and Major Sponsor, Celeste Catering. Their
conference lunches have become famous with the exceptional quality and international variety
of well presented cuisine. A lunch not to be missed!

Pinegrove Memorial Park: Please see attached flyer on Pinegrove Memorial Park.
The conference will conclude on Friday evening with the Arrow dinner at the Liverpool Catholic Club.
For a memorable finale you will be entertained by Brendan Mon Tanner, hilarious comedy magician.
He’ll fool you, shock you and amaze you. Brendan’s award winning comedy magic presentation is
one of the most unbelievable exciting and funniest shows you will ever see, you’ll never know what
he’ll do next.
The conference will give members the opportunity to gain industry specific information. It will give
you the chance to network with people who understand and identify with your issues and concerns.
Don’t miss it!
Friday night dinner entertainment—Brendan Mon Tanner
CCA NSW May 2105 Conference
Pinegrove Memorial Park Tour
Entrance to the Crypts of Santo Padre
Pio within Pinegrove Memorial Park.
Pinegrove Memorial Park has
been serving the memorial needs
of families in Sydney’s Western
Suburbs and surrounds, since 1962
and is a place of treasured family
memories, cultural celebrations
and peaceful moments.
Set in the geographic and
demographic heart of Sydney,
Pinegrove Memorial Park was
originally designed to challenge
existing notions of what a cemetery
should look like, and it remains
true to this vision today. Pinegrove
boasts an open, airy and light-filled
ambience and, thanks to careful
forward-planning, is well placed to
continue to meet Sydney’s burial
and cremations needs for many
decades to come.
Pinegrove Memorial Park provides
two beautiful chapels, for the
hosting of funeral and memorial
services. It has burial and cremation
memorial options to suit a wide
selection of needs and budgets.
And because it is important for all
families to be able to memorialise
a loved one in keeping with
their religious or cultural origins,
Pinegrove Memorial Park has
dedicated sections within its
grounds, including Lung Po Shan
Chinese Memorial Gardens, the
Crypts of Santo Padre Pio, Pyong
Hwa Korean Memorial Gardens and
many other culturally appropriate
sections.
Pinegrove Memorial Park also
serves the community in many
ways, including by playing host to
important cultural activities such
as Anzac Day, Ching Ming, Chung
Yeung and All Soul’s Day.
Pailou gate to Lung Po Shan
Family burial estates within
Chinese Memorial Gardens
Pinegrove Memorial Park
LIVERPOOL CONFERENCE
Thursday, 14 May 2015
Venue: Liverpool Catholic Club, 424 - 458 Hoxton Park Road, Liverpool West, 2170.
8.30 am
9.00 am
10.30 am
11.30 am
11.40 am
1.00 am
1.10 pm
2.10 pm
2.20 pm
2.30 pm
3.15 pm
3.45 pm
3.55 pm
4.05 pm
4.50 pm
5.00 pm
6.20 pm
6.30 pm
6.55 pm
11.00 pm
Arrival Tea & Coffee
Extraordinary General Meeting
Morning Tea - Proudly sponsored by Glory Marble & Granite
Address by Principal Sponsors Phoenix Foundry
Annual General Meeting
Address by Principal Sponsors Arrow Bronze
Lunch - Proudly sponsored by The Northern Sydney Institute, Part of TAFE NSW
Address by Principal Sponsors The Northern Sydney Institute, Part of TAFE NSW
Address by General Sponsor RH Minter Pty Limited
Michelle Blyth & Dr Lloyd Peters - “Data for Cemetery Intelligence”
Afternoon Tea - Proudly sponsored by Everlon Bronze
Address by Major Sponsor Glory Marble & Granite
Major Sponsor Everlon Bronze
Vera Visevic - “Understanding the Cemeteries & Crematoria Act 2013”
Address by Major Sponsor Celeste Catering
Sessions conclude
Gather in the Mercure hotel foyer for coach to dinner venue
Coach departs to dinner venue
Dinner @ Candelori’s Ristorante, proudly sponsored by Phoenix Foundry
Coach returns to Mercure hotel .
Friday, 15 May 2015
Venue: Liverpool Catholic Club, 424 - 458 Hoxton Park Road, Liverpool West, 2170.
8.00 am
8.30 am
Arrival tea & coffee
Graham Evans — “Using a positive reporting culture to achieve legal compliance”
9.15 am
10.00 am
Alistair Shaw — “Infection Control, Bearing the Responsibility”
Craig Lapsley — “Involvement of Cemeteries and Crematoria during a Pandemic”
10.45 am
Morning Tea
11.20 am
Gather in the Mercure hotel foyer for your coach to arrive
11.30 am
Coach Departs for cemetery tour to:
Kemps Creek Cemetery

Liverpool Cemetery & Crematorium
1.15 pm Lunch - Proudly sponsored by Celeste Catering

Pinegrove Memorial Park
Coach arrives at Mercure hotel, Liverpool
Dinner @ The Garden Room, Liverpool Catholic - Proudly
sponsored by Arrow Bronze
Dinner Entertainment by Brendan Mon Tanner
People to return to hotel at their own leisure.
4.15 pm
7.00 pm
Close.
Friday dinner entertainment
Please note that the program is subject to change.
 ACCOMMODATION:
Delegates are responsible for booking and
settling their account directly with:
 Mercure Sydney Liverpool
424 - 458 Hoxton Park Road
Liverpool NSW 2170
Block Code: To book rooms either:
 Email Michael Donelan on
michaeld@mercuresydneyliverpool.com.au
or
 Phone: 02 8777 0600.
To get the discounted accommodation rate,
don’t forget to mention that you are part of
the CCA Group Booking.
Rates are valid until Friday, 1 May 2015.
After this date, rates are subject to
availability. Please book your
accommodation now.
 ACCOMMODATION COSTS:
 PAYMENT/COSTS:
Full Registration includes:
 Thursday - Extraordinary General
Meeting, Annual General Meeting, guest
presentations, lunch, morning and
afternoon tea, dinner and dinner
beverage.
 Friday - Presentations, morning tea,
cemetery coach tour, lunch, dinner and
dinner beverage.
Please refer to the registration form for
costs of individual events.
 TRAVEL:
Delegates are required to make their own
travel arrangements to and from Sydney.
 WEATHER:
During May on average, temperatures can
range from 17°C to 23°C.
Standard king per night room rate is:
 Wednesday, 13 May 2015 $157.52
 Thursday, 14 May 2015: $157.52
 Friday, 15 May 2015: $148.72.
Should you require other room types please
speak to a Mercure representative.
Breakfast is not included in the room rate.
A full hot buffet breakfast is $20 per person.
 DRESS CODE:
No ties or coats are required at any function.
The dress code for the conference, including
the meetings and dinners are smart casual.
Coach Tour: Comfortable flat closed in
shoes and wet weather gear is
recommended.
 R.S.V.P.:
To enable numbers to be confirmed for all
activities, please complete the attached
attendance form and return to the CCA
Secretariat by Friday, 10 April 2015.
 CCA SECRETARIAT:
Mary Reid
CCA
PO Box A233
SYDNEY SOUTH NSW 1235
P:02 8246 2504
F: 02 9264 5699
E: mary.reid@afei.org.au
W: ccansw.org.au
We wish to gratefully acknowledge and thank our sponsors
for there generous support.
Principal Sponsor:
Major Sponsor:
General Sponsor:
Supporting Sponsor:
TYRRELLS
NORTHERN SUBURBS
MEMORIALS CO P/L
In Kind Support:
CCA - ATTENDANCE / REGISTRATION FORM
ABN 29 585 601 087
LIVERPOOL CONFERENCE: THURSDAY 14 — FRIDAY 15 MAY 2015
Name of Company/Organisation:
Address: ____________________________________________________________________________________________
Contact Name:
P:
E:
Please complete this form by giving the name of the delegate/s attending and indicating their attendance at the specific function.
FULL REGISTRATION INCLUDING:
Thursday
EGM Lunch PresenDinner
Presen/
tations
@
tations
AGM
Candelori’s
Name of Delegate
INDIVIDUAL SESSIONS/EVENTS:
Friday
Cemetery Lunch
Tour
Thursday
Dinner @
Liverpool
Catholic
Club
$405.00 pp (plus GST) (CCA Members & Partners & Affiliated Associations)
$550.00 pp (plus GST) (non CCA members)
Please tick functions that each delegate is attending
Amount
EGM Lunch Presen/
tations
AGM
$70
$50 $110
Friday
Dinner
@
Candelori’s
Presentations
$190
$60
Cemetery Lunch
Tour
$50
$50
Dinner @
Liverpool
Catholic
Club
$160
Please tick functions that each delegate is attending
$
$
$
$
$
REGISTRATION DETAILS
RSVP: - By Friday, 10 April 2015
Sub-Total:
$
Plus 10% GST:
$
Complete and return this form to:
Total Amount Payable:
CCA
$
PO Box A233
SYDNEY SOUTH NSW 1235
Please email the CCA Secretariat if you:E: mary.reid@afei.org.au F: 02 9264 5699

Have any dietary requirements

Require costing's for attendance of
Payment Information:
children.
Option 1: Cheque made payable to Cemeter ies & Cr emator ia Association of NSW &
Cancellation Policy:
Privacy Note:
post to the CCA Secretariat. Payment must accompany completed Registration Form.
Upon written receipt of cancellation of
In registering for this Conference, relevant details will be incorporated into a delegate list
Option 2: EFT Payment. BSB: 032-006 Accnt. No: 48-4903
registration, a 100% refund will be given
(name and organisation only), that will be made available to CCA members and
Quote company name as reference & return completed Registration Form to ensure
prior to 30 April 2015, and none thereafter. conference attendees. Should you not wish for your details to be included in the delegate
registration. If your Registration Form is not returned, we are unable to register you!
list, please tick the box.