How to Return Spare Parts The correct procedure Return of spare parts Please note that if for some reason you need to return your spare parts to the warehouse in either Frederikshavn or Singapore, you must contact the responsible sales person in advance to make an agreement for return and to receive a ‘Return Number’. Return procedure Send an e-mail to our office via primeserv-hol@mandieselturbo.com clearly stating: Order number Number of items Reason for return Reference number Photos of damaged parts – if any. Subsequently, we will send you a Return Number and details as to where the parts should be returned. Please mark the shipping box with our order number and Return Number and attach a copy of our packing list. When all parts have been received in good condition, we will issue a credit note. 3010-0133-01ppr_Return of Spare Parts.indd 1 2011-06-20 14:40:36 How to Return Spare Parts The correct procedure Please note that spare parts are not to be returned unless you have received a Return Number from MAN PrimeServ Holeby in advance. If you return your spare parts without a Return Number, we may be unable to track and register your parts. Please return your spare parts to one of the addresses below. Return address, Frederikshavn MAN Diesel & Turbo Niels Juels Vej 15 9900 Frederikshavn Denmark Att: Dept.: WLS-FRH Return address, Singapore MAN Diesel & Turbo Singapore Pte. Ltd. 14 Tuas Avenue 1 Singapore 639499 Att.: Logistic Centre, Asia 3010-0133-01ppr_Return of Spare Parts.indd 2 All data provided in this document is non-binding. This data serves informational purposes only and is especially not guaranteed in any way. Depending on the subsequent specific individual projects, the relevant data may be subject to changes and will be assessed and determined individually for each project. This will depend on the particular characteristics of each individual project, especially specific site and operational conditions · 3010-0133-00ppr Nov 2010 Printed in Denmark Remember the Return Number MAN Diesel & Turbo PrimeServ Copenhagen Teglholmsgade 41 2450 Copenhagen SV, Denmark www.mandieselturbo.com Spare Parts (Two-stroke) Phone +45 33 85 11 00 Fax +45 33 85 10 49 PrimeServ-cph@mandieselturbo.com Emergency phone after office hours: +45 40 19 35 01 Technical Service Phone +45 33 85 11 00 Fax +45 33 85 10 49 PrimeServ-cph@mandieselturbo.com Emergency phone after office hours: +45 20 48 94 40 MAN Diesel & Turbo PrimeServ Holeby Forwarding H. Christoffersensvej & Receiving 6 Teglholmsgade 4960 Holeby, Denmark 35 2450 Copenhagen Phone +45 54 69 SV, 31 00 Denmark Phone +45 54 Fax 33 69 85 30 11 00 31 Fax PrimeServ-hol@mandieselturbo.com +45 33 85 10 16 Shipping-cph@mandieselturbo.com www.mandieselturbo.com 2011-06-20 14:40:47