Terms & Conditions
Terms & Conditions Offer Valid only on YES BANK Debit /Prepaid Card & NetBanking Offer valid till 30th November 2014 Only valid for direct individual travel purchases online on www.musafir.com Offer not valid for trips booked through our travel experts, trips booked by travel agents or in conjunction with any other offer. This offer cannot be combined with any other offer/promotion. This offer is valid for Indian residents Domestic & International Flights Domestic Flight Offers: Get up to Rs 1,200 Off on domestic flights at Musafir.com Trip Type Domestic Flights Discount Minimum booking amount Rs 100 Rs 3,000 Rs 225 Rs 5,500 Rs 450 Rs 11,000 Rs 750 Rs 20,000 Rs 1,200 Rs 32,000 Debit/Prepaid cards “YESBANKxxxxxx” ( YESBANK+ first 6 digits of your card) Net Banking “YESBANKNB” International Flight Offers: Get up to Rs 3,000 Off on international flights at Musafir.com Trip Type International Flights Promo code Rs 700 Rs 1,200 Rs 1,500 Rs 2,000 Minimum booking amount Rs 15,000 Rs 30,000 Rs 45,000 Rs 60,000 Rs 2,500 Rs 75,000 Rs 3,000 Rs 90,000 Discount Promo code Debit/Prepaid cards “YESBANKxxxxxx” ( YESBANK+ first 6 digits of your card ) Net Banking “YESBANKNB” The offer is valid on Online Domestic/International Flight Bookings (One way and Return Tickets of flights operating from India) Customer needs to enter Promotion Code & pay online through their YES Bank Net banking/ Card option while booking domestic/international one way or return flight booking on www.musafir.com, to be eligible for the offer (Discount). In case, the customer fails to enter the Promotion Code and pay through YES Bank Card/s or Net banking services, he/she will not be eligible for the discount benefit. If the Customer cancels the ticket booking, Musafir.com Pvt Ltd will refund the purchase price after deducting the discount amount and any other applicable cancellation charges / penalty Page 1 of 3 Date change is allowed, customers has to inform Musafir minimum one working day prior and between 10AM and 8PM working day (Mon-Sat) to departure and have to bear the additional charges if required, else they can contact the respective Airline offices directly Name changes are not allowed, however customer has to call up the respective airline directly. Privacy policy for the Musafir website, prior to providing such information. YES Bank Net Banking user/Cardholders, who are Travel Agents by occupation, are barred from buying tickets for their customers using their own YES Bank card/Net banking services Musafir.com Pvt Ltd reserves the right to cancel such tickets if such a case comes to the notice of Musafir.com Pvt Ltd. The prices of the products and / or services are exclusive of taxes and the tax liability, duties, levies by whatever name called in connection with the offer shall be borne by the Customer. In case of any disputes, Cardholders/Net banking users are required to present the relevant online payment receipts and booking confirmation evidence for further investigation by the YES Bank. In all such cases, the decision of YES Bank & Musafir.com shall be treated as final. Holiday Packages Offer: Get up to Rs 20,000 Off on Holidays at Musafir.com Type Holiday Packages Discount Min Booking Amount Rs 2,000 Rs 50,000 Rs 4,000 Rs 1,00,000 Rs 8,000 Rs 2,00,000 Rs 20,000 Rs 5,00,000 Promo code Debit/Prepaid cards YESBANKxxxxxx ( YESBANK+ first 6 digits of your card ) Net Banking YESBANKNB Offer not valid for trips booked by travel agents or in conjunction with any other offer. Offer will be deducted from any refunds due if a trip is cancelled in part or full. Prices mentioned are subject to availability at time of booking The travel package is purely based on minimum 02 adult passengers traveling together as per itinerary. If the customer postpones or cancels the journey due to any Natural Calamities / unavoidable circumstances / Political or Social unrest, or in case of any liability from Airline or Hotel, the client will be charged for the same. Any waiver request or reduction in cancellation amount request should be addressed to the airline or hotel The International Check-in time: - 1400 hrs & check-out time is 1200 hrs. All prices of the hotel are subject to change without notice due to delay or change in management of suppliers. In case of non-availability of hotel, alternate options will be suggested; this may involve any increase in price and hotels. No refund will be provided for any unutilized services. All tours will be operated in accordance with Government of India rules and regulations subject to approval of Reserve Bank of India. Musafir.com India Private Limited reserves the right to withdraw this offer at its discretion and without notice. Cancellation Policy o 50% of the package price: If cancelled 30 days prior to departure o 75% of the package price: If cancelled 15 days prior to departure o Full package price: If cancelled 7 days prior to departure Page 2 of 3 Payment Terms (Per Person): o o Registration Amount: 50 % of the Package Cost 10 days prior to departure: 100% of package cost Customer escalation process: For further details with reference to the offer made by Musafir.com kindly Call +91 9699991010 between 10AM and 8PM working day ( Mon-Sat) All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at help@in.musafir.com without any reference to YESBANK Bank. The same shall be addressed by Musafir.com, only up to a period of 7 days after the date of transaction/purchase. Disclaimer YES BANK LIMITED (YES BANK) provides no assurance on the products and/ or services offered by Musafir.com India Pvt Ltd. YES BANK is also not liable in any manner for any loss/ damage/ claim, howsoever or whatsoever that may arise out of the use of this offer. Any disputes that may arise out of this offer should be directly taken up with Musafir.com India Pvt Ltd and in full exception to YES BANK. Page 3 of 3
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