1. No category

Co-located with
Exhibitor Manual 2015
internetretailingexpo.com
Co-located with
25 - 26 March 2015 NEC, Birmingham
Internet Retailing Events, the organiser, cordially welcomes
your participation in ‘Internet Retailing Expo 2015’
This manual is put together to assist you in your participation. It is therefore essential
for all exhibitors to read through each section and order forms for various services.
The Team
Sales
Event Manager: Julian Wakefield
Telephone: 07974073994
Julian@internetretailing.net
Group Account Director: Andy James
Telephone: 020 7933 8983
andy.james@internetretailing.net
Event Director: Mark Pigou
Telephone: 07970579288
mark@internetretailing.net
Senior Account Director: Rob Prevett
Telephone: 07900908411
Telephone: 0113 239 2369
rob.prevett@internetretailing.net
Operations Director: Mandy Humm
mandyhumm@btinternet.com
Marketing Manager: Lucia Ruiz
Marketing Manager
Internet Retailing Expo
luciar@sjpbusinessmedia.com
Telephone: +44 (0) 207 933 899
Senior Account Manager: Sonia Vitta
Telephone: 0207 9338986
Sonia.vitta@internetretailing.net
Account Manager: Steve Jones
Telephone: 020 7933 8972
steve.jones@esellermedia.com
Sales Manager: Tom Copeland
Telephone: 020 79338994
tom.copeland@internetretiling.net
General enquiries
Telephone: 0207933 899 | info@internetretailing.net
2
General Information
1.1
Schedule of Events . . . . . . . . . . . . .4
1.1
Important Dates . . . . . . . . . . . . . . .4
1.2 Timetable – Indoor Operations . . . . . .5
1.3 Official Contractors . . . . . . . . . . . . .5
Exhibition Site
2.1
5.7 Employment Exhibits . . . . . . . . . . . .20
5.8 Exhibits and Appliances . . . . . . . . . . 20
5.9 Sound Level . . . . . . . . . . . . . . . . . .20
5.10 Stand Fitting Services . . . . . . . . . . . .21
5.11 Electrical Works and Electrical Supplies . 21
5.12 Exhibit Cleaning . . . . . . . . . . . . . . .21
5.13Advertising . . . . . . . . . . . . . . . . . .21
Access to the Exhibition Centre . . . . . .7
5.14Cancellation . . . . . . . . . . . . . . . . . 21
2.2 Car Parking . . . . . . . . . . . . . . . . . .8
5.15Assistance . . . . . . . . . . . . . . . . . . .22
General Services
5.16 Public Safety Insurance
3.1Security . . . . . . . . . . . . . . . . . . . .9
5.17 Waver of Subrogation . . . . . . . . . . . .24
3.2 Freight Forwarding . . . . . . . . . . . . . 9
5.18 Safety, Fire, Health and Other Laws . . . .24
3.3 Audio Visual . . . . . . . . . . . . . . . . . 9
5.19 Prohibited Exhibits . . . . . . . . . . . . . 24
3.4 Hospitality & Catering . . . . . . . . . . . 10
5.20Losses . . . . . . . . . . . . . . . . . . . . .24
3.5 IT & Communications
5.21Termination . . . . . . . . . . . . . . . . . .24
Tel, Fax & Internet . . . . . . . . . . . . . .10
3.6 Temporary Staff . . . . . . . . . . . . . . . 11
3.7 Floral / Plant Hire . . . . . . . . . . . . . . 11
3.8Rigging . . . . . . . . . . . . . . . . . . . . 11
3.9 Stand Cleaning . . . . . . . . . . . . . . . 12
3.10 Badges & Passes . . . . . . . . . . . . . . .12
3.11 Water & Waste . . . . . . . . . . . . . . . .12
3.12Photography . . . . . . . . . . . . . . . . .13
3.13 Collecting sales leads via
bar-code readers . . . . . . . . . . . . . . .13
3.14Furniture . . . . . . . . . . . . . . . . . . . .13
3.15 Hotel Accommodation . . . . . . . . . . .14
and Exhibition Liabilities . . . . . . . . . . 22
5.22 Right to Reject or Eject . . . . . . . . . . .25
5.23 Right of Possession . . . . . . . . . . . . . 25
5.24Sub-Licensing . . . . . . . . . . . . . . . . 26
5.25 Liability Limitation . . . . . . . . . . . . . .26
5.26 Governing Law and Jurisdiction . . . . . .26
5.27Nuisance . . . . . . . . . . . . . . . . . . . 26
5.28Revocation . . . . . . . . . . . . . . . . . . 27
5.29 Exhibitor Manual And Floor Plan . . . . . 27
5.30 Music on your Stand . . . . . . . . . . . . .27
Forms
Show Catalogue Advertising . . . . . . . . . . 28
Exhibition Stands
Space Only Stand . . . . . . . . . . . . . . . . 29
4.1
Design Approval . . . . . . . . . . . . . . . . . 30
Stand Building Contractors 15
4.2 Stand Design Specifications 15
Health & Safety . . . . . . . . . . . . . . . . . . 31
4.3 Space Only Stands 16
Public Relations . . . . . . . . . . . . . . . . . 32
4.4 Complex Structures 17
Exhibition Photography Services . . . . . . . 33
Exhibition Services
Moyne Electrical . . . . . . . . . . . . . . . . . 34
5.1Organiser’s . . . . . . . . . . . . . . . . . .19
5.2License . . . . . . . . . . . . . . . . . . . . 19
5.3Allocation . . . . . . . . . . . . . . . . . . .19
Scheme Name-board . . . . . . . . . . . . . . 36
Moyne Shel Scheme . . . . . . . . . . . . . . . 37
NEC/Virgin Trains - Forms . . . . . . . . . . . 38
5.4Exhibitors . . . . . . . . . . . . . . . . . . .19
NEC Exhibitor CCTV . . . . . . . . . . . . . . 39
5.5Warrant . . . . . . . . . . . . . . . . . . . . 20
NEC Event Services . . . . . . . . . . . . . . . 40
5.6Admission . . . . . . . . . . . . . . . . . . .20
LockOn - Services & contact details . . . . . 63
3
1.1 SCHEDULE OF EVENTS
1.1.1 - Important Dates
1.1.2 - Exhibition Opening / Timing
Wednesday 25th March 2015
09.30 - 17.00
Thursday 26th March 2015
09.30 - 16.30
1.1.2 - Timetable - Indoor Operations
a) Build-up Period
Tuesday 24th March 2015
Space only stands from 08.00 until 20.00
Shell scheme stands from 13.00 until 20.00
a) Breakdown Period
Thursday 26th March 2015 from 16.30 until 20.00
IMPORTANT!
AFTER 20.00 THE HALL WILL BE CLEARED AND ANY
EXHIBITS STILL IN THE HALL AFTER THIS TIME, WILL BE
CHARGED FOR REMOVAL.
4
1.2 OFFICIAL CONTRACTORS
Services
Contractor Address & Contact
Freight
Forwarding
and Site Handling
Services
Worldwide Exhibition Services,
Unit 9, Stort Valley Industrial Estate,
Stanstead Road, Bishop’s Stortford,
Herts CM23 2TU, United Kingdom
Tel: 02085082224
Fax: 01279 757944
Email: mailuk@wes-group.com
Web: wes-group.com
Hotel
Accommodation
Fresh Reservations Limited
Southgate House, St Georges Way,
Stevenage, SG1 1HG
Tel: + 44 (0)1438 908777
Web: miceconcierge.com
Moyne Exhibition Services Unit
27, Silicon Business Centre,
28 Wadsworth Road, Perivale,
London, UB6 7JZ
Tel: +44 (0) 208 997 8596
Fax: +44 (0) 208 998 1675
Email: info@moyne.co.uk
Web: moyne.co.uk
Lock On Productions Ltd
25 Horsell Road,
Studio Y, Highbury,
London, N5 1XL
Tel: +44 (0)207 700 3632
Mobile: +44 (0)7721 587177
Email: info@lockonproductions.com
Web: lockonproductions.com
Exhibition Florists
Ganwhins Paddle, Woodcock Hill,
Felbridge, East Grinstead,
RH19 2RB, UK
Tel: +44 (0) 1342 323834
Mob: 077 5363 2282
Email: mrpoppi@btinternet.com
Web: exhibitionflorists.co.uk
Steve Burden Photography
42 Hyde Lane, Kinver, South
Staffordshire, DY7 6AF, UK
Tel: +44 (0) 1384 877795
Mob: +44 (0) 7772 518584
Email: info@sburdenphoto.co.uk
Web: sburdenphoto.co.uk
Alexi Promotions
Tel: + 44 (0) 2476 399127
Fax: +44 (0) 2476 399127
Email: info@alexipromotions.co.uk
Web: alexipromotions.co.uk
NEC
Tel: +44 (0) 844 33 88 338
Fax: +44 (0) 844 5811434
Email: eventorders@thenec.co.uk
Web: thenec.co.uk
NEC Catering
Tel: +44 (0) 844 3388338
Fax: +44 (0) 844 5811434
Email: eventorders@thenec.co.uk
Web: thenec.co.uk
Stand Building
and Electrics
Audio Visual
Services
Floral
Services
Photographic
and Video
Graphic Services
Temporary
Staff
IT and
Communications
Hospitality
and Catering
5
1.2 OFFICIAL CONTRACTORS
Services
Rigging
Water, Waste
and Compressed Air
Complex
Structures
Furniture
6
Contractor Address & Contact
RiggingSimon Lane - NEC
Tel: 0121 767 3249
Email: simon.lane@thenec.co.uk
Web: thenec.co.uk
NEC
Tel: +44 (0) 844 3388338
Fax: +44 (0) 844 5811434
Email: eventorders@thenec.co.uk
Web: thenec.co.uk
Steve Calder
Campbell Reith, Artillery House,
11-19 Artillery Row, London,
SW1P 1RT, UK
Tel: +44 (0) 844 3388338
Fax: +44 (0) 844 5811434
Email: eventorders@thenec.co.uk
Web: thenec.co.uk
ADEXPO UK
(T)+44 (0) 1732451177
(M) +44 (0) 7918530595
Email: info@adexpo.co.uk
Web: adexpo.co.uk
2 EXHIBITION SITE
2.1 The NEC
Visit – www.thenec.co.uk for full details and maps of traveling to the NEC.
www.thenec.co.uk/organisers/exhibition/useful-information
All deliveries should be made on 24th March 2015 and NOT before to:
Your company name/stand Number
Internet Retailing Expo Halls 3 NEC Birmingham B40
1NT United Kingdom
Tel: +44 (0) 0121 767 4141
thenec.co.uk
Any deliveries sent to this address before the 24th March 2015 with not be
accepted and returned to sender.
For visitor maps of the piazza and NEC site:
www.thenec.co.uk/visiting-us
The NEC work to the E Guide and this can be found at:
www.thenec.co.uk/aboutus/ healthandsafety
For products & services, available to order online or via phone/email from the
Sales & Customer Support Team at NEC
Tel: 0844 3388 338
eventorders@thenec.co.uk
First Aid
For First Aid please speak to a member of NEC security who are trained in First Aid.
For First Aid and Medical Emergencies, Medical Assistance on site is provided in the
form of First Aiders; this can be sought by contacting the Venue Operations Centre
(or VOC) please telephone: (external) 0121 780 4141 ext. 2222 or (internal) ext. 2222
– Please give the exact location of the casualty and details of the injuries incurred i.e.,
obvious bleeding, unconsciousness, etc.
Disabled Access
www.thenec.co.uk/visiting-us/disabled-visitors
NEC MOBILITY SERVICE
Bartrams, currently operates the mobility service on behalf of the NEC.
We strongly advise visitors to prebook equipment to avoid disappointment.
For any visitors who have not prebooked and arrive on the day, any remaining
stock will be issued on a first-come, first-served basis.
7
2 EXHIBITION SITE
Disabled Access Continued...
Bartrams operates a telephone booking line
Monday to Friday 0900 - 1700 hrs
on: 013 5377 8756.
Bartrams provides the following equipment to our visitors (subject to availability):
25 manual wheelchairs
25 electric scooters
The manual wheelchairs are free of charge to blue badge holders,
£5 per day to other visitors.
Electric scooters cost £15 per day for all visitors. This is a non-refundable scheme.
Shelters and dedicated help points have recently been installed in the disabled car
parks for visitors who require assistance. The help points ring through to the venue
and from the shelters, a porter service is provided to take you to the Bartrams mobility
collection point.
Assistant dogs are welcome at our venues. Please refer any queries to the Visitor &
Business Centre.
2.2 Car Parking...
Each exhibiting company will receive ONE free car-parking pass and additional
passes will have to be paid for on exit from the relevant car parks. New car parking
products offered by the NEC are;
Exhibitor Advantage
thenec.co.uk/exhibitors/exhibitor-guide/vehicle-access
Express Parking
thenec.co.uk/visiting-us/car-parking
8
3 GENERAL SERVICES
3.1 Security
The organisers and the NEC accept no liability for any loss or damage which may occur.
Exhibitors are responsible for security of their stand and exhibits (including personnel
and their belongings) and must arrange for their own insurance to cover all stages of the
exhibition. There will be on-site security for the duration of the event managed through
the on-site organisation. Please note that NO under 16’s are allowed in the halls during the
build up and breakdown period.
3.2 Freight Forwarding
The on-site freight handling of all freight related to Internet Retailing Expo/e-Delivery 2015
will be conducted by the Official Freight Forwarder:
Worldwide Exhibition Specialists Ltd. Unit 9, Stort Valley Industrial Estate,
Stanstead Road, Bishop’s Stortford, Herts, CM23 2TU
Tel: 020 8508 2224
mailuk@wes-group.com
Fax: 012 7975 7944
wes-group.com
The official freight forwarder will contact you directly or through your agent regarding
documentation and procedures for shipping your exhibits.
1.1 For security and safety purposes ONLY the Official Contractor is permitted
to handle freight from the entry gate and operate lifting equipment inside
the exhibition hall.
2.2 Only the official freight forwarder will provide lifting, handling
equipment and labor on the site.
3.3 Audio Visual
For all your Audio Visual requirements please contact:
Lock On Productions Limited,
25 Horsell Road, Studio Y,
Highbury, London, N5 1XL
Tel: +44 (0)207 700 3632
Mobile: +44 (0) 7721 587177
info@lockonproductions.com
lockonproductions.com
9
3 GENERAL SERVICES
3.4 Hospitality & Catering
To arrange catering on your stand please contact:
NEC Sales & Customer Support (SCS)
Tel: +44 (0) 844 338 8338
eventorders@thenec.co.uk
Fax: +44 (0) 844 581 1434
thenec.co.uk
3.5 IT and Communication
Internet, Telephone and Fax facilities will be available to exhibitors for use at their
stands and pavilions, please contact:
NEC Sales & Customer Support (SCS)
Tel: +44 (0) 844 338 8338
eventorders@thenec.co.uk
Fax: +44 (0) 844 581 1434
thenec.co.uk
WiFi & Internet access
Visitors to the NEC can connect to free WiFi across the venue, enabling them to
stay connected to their homes, offices and social media networks while they’re attending
an event, all for free! This can be accessed using a WiFi compatible device, such as
mobile phone, laptop or tablet.
The free WiFi coverage is available in the following areas within the NEC
and LG Arena: All public areas:
■ All halls (excluding hall 16)
■ All conference suites
■ Bridgelink ■ All in-hall catering outlets
■ All organisers offices
■ LG Arena and Forum Live
Please note that the wireless network is not secure and we do not provide any virus
scanning or firewall facilities.
If you are unsure about how to connect to The NEC’s Free WiFi service then please ask
the team at the Visitor and Business Centre who will be happy to help.
Whilst the venue’s Free WiFi service is suitable for sending emails, simple web browsing
and accessing social networks, if you are an exhibitor who requires a stable IT connection
as an integral part of your booth (and your equipment supports it) as organisers we would
always recommend you order a hard wired connection, as it is still the most secure and
reliable source of internet connection at The NEC.
Please contact the NEC Sales and Customer Support Team
on 0844 3388 338 for more information.
10
3 GENERAL SERVICES
3.6 Temporary Staff
Alexi Promotions offer the highest caliber of staff in the Exhibition Industry.
They specialise in dedicated, professional, reliable, pro-active personnel.
They can supply:
■ Receptionists
■ Hostesses
■ Interpreters ■ Bi-lingual interpreters
■ Leaflet distribution
■ Sales Staff
Alexi has all the staff for any event leaving you to concentrate on your business.
Alexi Promotions
Tel: + 44 (0) 2476 399127
Fax: +44 (0) 2476 399127
info@alexipromotions.co.uk
alexipromotions.co.uk
3.7 Floral / Plant Hire
The official floral / plants contractor is Exhibition Florist. They offer a vast variety
of fresh plants / flowers. Exhibitors wishing to hire plants / floral displays at their stand
should contact:
Exhibition Florists
Ganwhins Paddle, Tel: +44 (0) 1342 323834
Woodcock Hill, Felbridge
Fax: +44 (0) 1342 325575
East Grinstead, enquiries@exhibitionflorists.co.uk
RH19 2RB exhibitionflorists.co.uk
3.8 Rigging
You must get approval for all rigging from the organisers and send plans showing
the rigging points and indicating heights. You are only allowed to rig above your stand.
For all rigging requirements please contact Simon Lane below at the NEC.
NEC – Simon Lane Tel: +44 (0) 121 767 3249
simon.lane@thenec.co.uk
thenec.co.uk
11
3 GENERAL SERVICES
3.9 Stand Cleaning
The organisers will arrange for the general cleaning of the exhibition hall, internal
gangways and paths. This includes vacuum cleaning of carpets/flooring and rubbish
disposal before the exhibition opens in the morning and after it closes in the evening.
It excludes cleaning exhibits and displays. The exhibitors are responsible for
maintaining their stands in a tidy condition at all times.
Note: During the build-up period exhibitors and their contractors are responsible
for the removal of all waste material from their respective stands.
3.10 Exhibitor Badges & Passes
Please follow the link below to register the names of all your staff that will be working
on the stand. Badges can them be collected from the registration counter on arrival
at the event during the build up period.
internetretailingexpo.com/exhibitorzone
edeliveryexpo.com/exhibitorzone
Contact details if you have any questions:
exhibitors@circdata.com
+44 (0) 1635 588490
you will be able to do the following:
■ Order your Exhibitor badges in advance of the show
■ Setup Company branded registration page
■ Order and use Circdata LiveLeads real-time lead capture app
■ Order data lead scanners
This counter will prepare and issue passes to the exhibitors only according to the rules
and regulations of the exhibition. A separate counter will be available for members
of the press, delegates and visitors.
3.11 Water & Waste
For all your water, waste and compressed air requirements please contact:
NEC Sales & Customer Support (SCS) Tel: +44 (0) 844 338 8338 eventorders@thenec.co.uk
Fax: +44 (0) 844 581 1434
thenec.co.uk
12
3 GENERAL SERVICES
3.12 Photography
The official photographer for this event is:
Steve Burden Photography
42 Hyde Lane, Kinver
Mob: + 44 (0) 7772 518584
South Staffordshire,
info@sburdenphoto.co.uk
DY7 6AF burdenphoto.co.uk
3.13 Collecting Sales Leads Via Bar-code Readers
All visitors, delegates, exhibitors, VIPs and press will be given a security badge.
All badges will have a bar-code on them and exhibitors can hire bar-code readers
so that they can collect data throughout the event.
The data collected will be downloaded for you– for more information go to:
http://www.internetretailingexpo.com/exhibitorzone
Contact details if you have any questions
exhibitors@circdata.com
+44 (0) 1635 588490
3.14 Furniture
ADEXPO UK have been appointed as the official furniture supplier for
this event please contact them at:
ADEXPO UK Tel: +44 (0) 1732451177 Mob: +44 (0) 7918530595
info@adexpo.co.uk
adexpo.co.uk
To order furniture online, logo the following website with the password
and username stated:
www.adexpo.co.uk
Login: Internetretailingexpo
Password: Birmingham
13
3 GENERAL SERVICES
3.15 Hotel Accommodation
The team at Fresh Reservations have been reappointed as the official accommodation
booking agent for Internet Retailing. They have negotiated exclusive rates with several
partner hotels, providing accommodation options to suit your style and budget.
So if you are looking for a place to stay whilst attending the Event, Fresh Reservations
would like to help you save money and time, ensuring you have the best experience.
To book your room please visit their brand new booking tool MICE Concierge on
miceconcierge.com/events/IRX2015
Alternatively please give one of the dedicated booking agents a call on
+44 (0)14 3890 8777 or email them on reservations@freshres.co.uk.
Fresh Reservations Ltd.
Southgate House,
Tel: 01438 908777
St George’s Way,
Fax: 01438 740934
Stevenage, freshres.co.uk
SG1 1HGmiceconcierge.co.uk
14
4 Exhibition STANDS
4.1 Stand Building Contractors
The organisers have appointed the following company as Official Shell Scheme
Stand Building contractor. They will provide on-site management and technical services
to the exhibitors.
Moyne Exhibition Services
Unit 27, Silicon Business Centre Tel: +44 (0) 208 997 8596
Wadsworth Road
Fax: +44 (0) 208 998 1675 28
Perivale, London, www.moyne.co.uk
UB6 7JZ exhibitions@moyne.co.uk
The exhibiting companies who are taking ‘Space Only’, may contact the official stand
building contractor for the designing and construction of their stand.
Moyne Exhibitions are the official contractor for the provision of shell scheme and
electrical services at the forthcoming Internet Retailing Expo. To place additional orders
for shell scheme fittings, shell scheme nameboards and electrical services complete the
forms contained within the Exhibitors Manual or alternatively use Exhibitor Zone our
secure payment on line ordering site.
Visit exhibitorzone.co.uk
Exhibitor Zone is easy to navigate:
■ Register as a new user
■ Respond to the activation email
■ Register as an existing user – provide your name and the password you set up
■ Select Internet Retailing Expo from the drop down list of exhibitions
■ Enter the Internet Retailing Expo pass code IRE0314
■ Place your orders
If you have questions relating to your order or if you would like our advice please
do not hesitate to contact Dean Scimia at Moyne Exhibitions on 020 8997 8596 or
email info@moyne.co.uk
15
4 Exhibition STANDS
4.2 Shell Design Specifications
Technical Information
■ 2.5m high white panels
■ Fascia name board
■ Stands will include fitted carpet
4.3 Space Only Stands
Exhibitors who have booked ‘space only’ sites may use the official or another contractor of
their choice, subject to following rules and regulations.
1. Stand design drawings are required to be sent for approval, otherwise the organiser has the right to dismantle or make changes at exhibitors’ responsibility.
2. Stands may not exceed an overall height of 3.5m at the borders without prior permission from the organisers. Other parts (the inside area) Prior approval of drawings by Mandy Humm is a must.
3. The name and stand number of the exhibitor must be prominently displayed. If this requirement is not observed, the Organisers reserve the right to affix stand numbers and charge the cost incurred to the exhibitor concerned.
4. A suitable floor covering such as carpet or matting must be provided for all stands.
5. A back wall must be provided, except in case of an island or peninsula stand.
6. In case “space only”stand walls exceed the height of adjacent lower stand’s walls, the rear surface must be decorated by the exhibitor building the higher wall.
7. No part of any structure or exhibit may extend beyond the boundaries of the site allocated. This includes symbol, logo, lighting, floral decoration and furnishing.
8. Exhibitors are reminded that it is the responsibility of their appointed stand- fitting contractor to clean and vacuum the stand upon the completion of construction before handling over to the Exhibitor. Thereafter the official cleaning contractor will clean the carpet unless excessive packing material is deposited.
9. Exhibitors are required to submit for approval, Stand Layout, Electrical Plan, Elevation and Artist’s Impression to Mandy Humm before the event build starts for approval together with the name, address, and contact person of their selected contractor
to whom an official design approval will be issued if all technical specifications are adhered to. This is to prevent costly alterations required by the organisers to comply with local rules.
10. It is STRICTLY forbidden for any Exhibitor/Group, to build or add any structure,
put flags, banners or signs outside the booked area.
16
4 Exhibition STANDS
4.4 Complex Structures
DEFINITION: A Complex Structure is any form of structure which would normally
be designed by an engineer which potentially may be a source of significant risk.
Examples of Complex Structures are:
■ Any structure over 4m in height
■ Multi story structures
■ Temporary tiered seating or grandstands
■ Sound / Lighting or Camera Towers
■ Platforms and Stages over 0.6m in height and all
platforms and stages for public use
■ Barriers or fences which may be subjected to crowd loadings.
■ Tents and Marquees over 9m span
All complex structures are to be designed by a competent person, normally a
Chartered Civil or Structural Engineer, in accordance with good engineering and building
practice to all relevant British Standards and Codes of Practice. Particular reference should
be made to “Temporary Demountable Structures : Guidance on Procurement, Design
and Use, Third Edition April 2007 “ published by Institution of Structural Engineers.
Contractors are responsible for submitting full details of all complex structures no later
than 28 days prior to commencement of build. As a minimum, details should include:
■ Detailed scaled plan views and sections of each story of the structure
■ Structural layouts including full steelwork and staircase details
■ Width and position of aisles and gangways
■ Specifications of all construction materials
■ Structural calculations including ground loading assessment (in English)
■ Method Statement for erection, inspection and dismantling
■ Risk assessment (to include fire hazards)
17
4 Exhibition STANDS
All submissions will be reviewed by Campbell Reith and contractors will be advised of
the need for amendments or submission of further details. On completion of the checking
process, contractors will be issued by Campbell Reith with a ‘Certify to commence build’.
No contractor will be permitted to commence erection until this certification is complete.
All contractors engaged in the erection and dismantling of complex structures are
required to do so in accordance with submitted method statements and established
safe systems of work.
4.5 Complex Structures Continued
All complex structures are to be erected strictly in accordance with previously
submitted drawings, details and calculations.
Special care must be taken in the assessment of ground conditions to ensure
that any assumptions made in the design are verified on site as representative of
actual conditions.
Particular attention must be made the provision of adequate kentledge, guying, ties
and bracing both temporary or permanent to ensure that the structure remains stable
at all stages of erection.
Site alterations or adaptions to the specified design must not be made without
verification by the designer.
The contractor is to be responsible for ensuring that adequate checks and inspection by
a competent person both during the erection process and on completion. Routine checks
will also be undertaken by CampbellReith, Local Authority and other parties but in no way
are these to be considered to relieve the contractor of his responsibilities in this regard.
On completion of the structure a final check and sign off should be undertaken by a
competent person on behalf of the contractor and certified as complete.
On completion of the structure and acceptance, the structure should be secured to
prevent vandalism or unauthorised alteration. Inspection of the structure should then be
carried out by a competent person during use on a daily basis.
Dismantling of the structure after the event must be undertaken in accordance with the
submitted method statements and established safe systems of work. To get a complex
structure of over 4m stand signed off please contact:
18
Steve Calder
Campbell Reith, Artillery House 11-19 Artillery Row,, London, SW1P 1RT Tel +44 (0)20 7340 1700
www.campbellreith.com
SteveCalder@campbellreith.com
5 Exhibition SERVICES
5.1 Organiser
The exhibition is organised by Internet Retailing Events Limited.
5.2 License
Upon the payment of the full contract price, the exhibitor shall have conditional
and revocable license to participate in the exhibition. Where necessary the organiser
may allocate the space that the exhibitor may occupy. The parties hereto declare
and agree that this agreement is not and shall not be deemed to be a lease or an
agreement for lease.
5.3 Allocation
Exhibit space will be allocated according to the date on which the application of the
exhibitor is received and in all cases at the full discretion of the organiser. The organiser
reserves the right in the interest of optimum traffic control and exhibit exposure to relocate
the exhibit or display of the exhibitor (the exhibit) which may be affected by a change in the
floor plan. Such change would not be made unless deemed necessary by the organiser.
The organiser agrees to advise the exhibitor if such change is necessary.
The organiser’s determination with respect to allocation of exhibit space is not to be
binding on the exhibitor. The full contract price shall at all times be payable even if the
exhibitor eventually does not utilize all the exhibit space allocated to him.
In the event the exhibitors’ choice of exhibit space(s) is not available, the organiser will
where possible allocate another space. If desired the exhibitor may provide the organiser
with a list of competitors whose exhibits (if any) should not be near that of the exhibitor.
The organiser will where predictable accommodate such requests. In the event that no
exhibit space is available for the exhibitor, the sole obligation of the organiser to refund to
the exhibitor such amount of money as shall have been received by the organiser from the
exhibitor and the organiser shall have no liability whatsoever. The exhibitor shall not entitle
to make any claim in connection with the foregoing against the organiser.
5.4 Exhibitors
Exhibits will, unless the organiser agrees otherwise, be limited to materials, products,
or services of special interest to registrant of the exhibition. The organiser reserves the
right to determine the eligibility of any material product or service for display. Exhibiting
manufactures representatives and/or distributors must list their participating principals as
the exhibitors for record purposes. The organisers reserve the right to limit the number
of principals that can be represented by the exhibitor in a single booth.
19
5 Exhibition SERVICES
5.5 Warranty
Except otherwise approved by the organiser or disclosed in writing to the organiser,
the exhibitor represents, warrants and undertakes that:
■ They are entering into this agreement as principal and not as agent or nominee
of any third party.
■ None of the exhibits on display or present at the exhibition premises including decorations and presentations of the exhibit and the exhibition booths, product
labels and product or service demonstrations or performances infringe, or is likely
to infringe, any patent, trademark, copyright and other intellectual property right of any party and agrees that in the event of any breach of the representative warranties and under takings herein contained in this agreement and the license being liable for any damages or claims whatsoever and without prejudice to the organiser against
any all costs, claims, demands, losses, liabilities, charges, actions and expenses.
5.6 Admissions
Exhibits will be open to all exhibition registrant. The organiser reserves the right to refuse
admission to any person, including children of exhibitors and visitors, in the interest of the
exhibition or the safety and welfare of exhibitor and visitors.
5.7 Employment Exhibits
Exhibits for the purpose of soliciting prospective employees or employee recruiting activity
of any kind are specifically prohibited.
5.8 Exhibit Appliances
Common sense governs the kind of exhibits permitted at the exhibition. Attractive
and informative exhibits are encouraged. Exhibit dimensions shall conform to the specific
dimensions and restrictions specified in the official Exhibitor Manual and additional
documents supplied by the organiser from time to time. In no event, however, shall any
exhibit interfere with any neighboring exhibit. If the organiser is of the view that there is
such interference, the exhibitor shall remove or relocate such exhibit. The exhibitor shall
not display at the exhibition any products not described in his application.
5.9 Sound Level
Mechanical or electrical device which produce sound must be operated so as not to
prove disturbing to other exhibitors. The organiser reserves the right to determine the
acceptable sound level in all such instances to require the removal of any such devices.
20
5 Exhibition SERVICES
5.10 Stand Fitting Services
The organiser has appointed an Official Stand Fitting contractor, GES to provide stand
fitting services for the exhibition. For exhibition other than those under the shell scheme,
stand fitting works can be carried out by the Official Stand Fitting Contractor or by a
Contractor appointed by the Exhibitor, provided that such contractor shall have been
approved by the Organiser. The Exhibitor shall bear the cost of all such stand fitting works
whether relating to the shell scheme or otherwise.
5.11 Electrical Works & Electrical Supply
Lighting, lighting mains, power plugs, power mains and motors are available as specified
in the Exhibitor Manual. Where the exhibitor requires any electrical works in connection
with its exhibit, such work shall only be carried out by the official electrical contractor,
Moyne Exhibition Services appointed by the organiser. The exhibitor shall bear the cost
of all such electrical work.
5.12 Exhibit Cleaning
The exhibitor must make arrangements for its exhibit to be kept presentable, clean
and free from accumulated rubbish, to the satisfaction of the organiser. All materials
for disposal as waste must be deposited in the areas designated by the organiser.
Any Boxes or bin bags left in the gangway will be treated as waste and collected by
the cleaning team.
5.13 Advertising
The exhibitor may distribute only within the confines of its stand, hand bills or other
printed advertising matter with respect to its exhibit. You are NOT permitted to do this
from the public gangways or the main entrance. The organiser reserves the right to
prohibit the distribution of any advertising material for any reason whatsoever.
5.14 Cancellation
Please see the terms and conditions of the contract that you have signed with
the organiser for full details of the cancellation policy that applies to your participation
in this event.
21
5 Exhibition SERVICES
5.15 Assistance
As far as practicable, the organiser shall keep the exhibitor informed about the
exhibition providing such available promotion materials (as the organiser considers
necessary), for use by the exhibitor and promote attendance at the exhibition through
such means of advertising, public relations or publicity, as the organiser considers
appropriate. Applications for official exhibitor badges for the exhibitors own employees
and representatives in attendance at the exhibition should be made to the organiser.
5.16 Public Safety Insurance and Exhibition Liabilities
Exhibitors and their representatives should be present on their stands at all times during
the opening hours of the exhibition, in order to receive visitors. They may not close their
stand before the official appointed time of closing.
All inflammable materials (such as empty boxes and other wrappings) should be
immediately removed from the exhibition premises.
The use of inflammable materials for the decoration of the stand is prohibited, unless such
decorations have been treated with a fire-retarding substance. All heating appliances
should be mounted on fire-proof stands.
1.
The organiser shall insure the exhibition hall, and any other adjoining constructions against fire risks, and shall insure third party (visitors to the exhibition) against accidents that may occur during the hours that the exhibition is officially open
to visitors.
2. The exhibitor is solely responsible for damage which may occur to his exhibits, equipment, decorations, his stock or his stand or any other of his possessions due to fire, theft, deterioration, loss or damage by water or damage suffered during any fire fighting operations.
3. The exhibitor is responsible for all accidents that may occur to staff (including the organisers personnel) technicians, employees or exhibitors on duty on his own or neighboring stands, together with any visitors on his stand or neighboring stands due to the use by him or anyone else delegated by him on machines, motors or other appliances of electric power.
4. The exhibitor is responsible for all other damages, injuries or accidents other
than those already mentioned or those that he himself may foresee, and any other damages, which may result mentioned or those that he himself may foresee,and any other damages, which may result from his participation in the exhibition,
whether directly through his own fault or through the fault of a third party under the exhibitors instructions and affecting the possessions, furniture or building belonging to either the organiser or to another party.
22
5 Exhibition SERVICES
5.16 Continued
5. The organiser disclaims all responsibility for risks as mentioned in paragraphs above and the exhibitor shall not be entitled to make clean, whatever the factors causing such risks.
6.
Exhibitors will have to obtain third party liability insurance from a reputable insurance company. This compulsory insurance will have to cover accidents suffered possibly by third parties in the buildings or on the grounds of the exhibition premises and that involves the liability of the exhibitor or of any of his employees.
7.
Exhibitors will have to take out, with an insurance company of good standing, an “all-risks” insurance policy covering the stand equipment and the articles exhibited by them, if this equipment or these articles are their property or not.
8. Each exhibitor is reminded that he is responsible for effecting insurance cover
for expenses incurred due to abandonment or postponement of the exhibition
for any reason.
9. The insurance policies mentioned above will have to include the insurers renunciation of any recourse against the parties below, in the event of
damages or accidents.
10. The period of liability of the exhibitor shall be deemed to run from the time
the exhibitor or any of his agents, or contractors first enters the exhibition site
and to continue until all his exhibits and property have been removed.
11.
The exhibitor shall insure, indemnify and hold the organiser harmless in respect
of all costs, claims, demands and expenses to which the organiser may in any
way be subject as a result of any loss or injury arising to any person (including
members of the delegations, visitors, public, the organiser’s staff, agents, contractors or invitees. If the organiser finds it necessary, the exhibitor shall provide proof that he has adequate insurance cover. The organiser shall not in any event be held responsible for any restriction or condition which prevents the construction, erection, completion, alteration or dismantling of stands of for the entry, sitting, removal of exhibits, or for the failure of any services amenities provided by the hall
landlord for the cancellation or part-time opening of the exhibition either as a whole or in part or for amendments or alterations to all or any of the Rules and Regulations caused by circumstance not under their control.
23
5 Exhibition SERVICES
5.17 Waiver Of Subrogation
The exhibitor shall procure the insurance company or companies which issued the
insurance policy referred to in the preceding paragraphs to waive their rights of
subrogation against the organiser, their respective officers, directors, employees and
agents. The exhibitor shall provide the organiser with evidence of such waive..
5.18 Safety Fire Health And Other Laws
All fire, safety, health and other laws, rules and regulations imposed by local authorities
and agencies or the leaser of the premises where the exhibition is held, must be
strictly observed by the exhibitor. Aisles and fire exits shall not be blocked by exhibits.
Decoration of the exhibits shall only be carried out in such manner approved by the
organiser. No storage behind exhibits is provided or permitted.
5.19 Prohibited Materials
Prohibited materials shall not be brought onto the exhibition premises. The exhibitor
is solely responsible for ensuring that all governmental and other regulatory approval
required for the exhibits and its participation in the exhibition shall have been obtained
prior to the date of the exhibition. No illegal drugs or pornographic material may be used,
sold or displayed.
5.20 Losses
The organiser cannot take responsibility for damage to the exhibitors’ property, or lost
shipments either coming in or going out, not for moving costs. Damage to inadequately
packed property is the exhibitors own responsibility. If an exhibit fails to arrive, the exhibitor
is nevertheless responsible for the full contract price payable under the agreement. The
exhibitor is advised to insure against these risks.
5.21 Termination
In the event that the premises in which the exhibition is or is to be conducted shall
become, in the sole discretion of the organiser unfit for occupancy or in the event the
holding of the exhibition or the performance of the organiser of any of the provisions of this
agreement are substantially or materially interfered with by virtue of any cause or causes
not within the control of the organiser, this agreement and / or the exhibition (or any part
there of), may forthwith be terminated or canceled by the organiser, without the organiser
being liable in damages, or other wise to the exhibitor. The organiser shall also not be
responsible for delays, damages, loss, increased costs or other unfavorable conditions
arising by virtue of cause or causes not within the control of the organiser.
24
5 Exhibition SERVICES
5.21 Continued
shall include, but not be limited to fire casualty, flood epidemic, earthquake, explosion, or
accident, blockade embargo, inclement weather governmental restraints or orders of civil
defense or military authorities act of public enemy riot of civil disturbance strike, lockout,
boycott or other labor dispute, or disturbance inability to secure sufficient labor technical
or other personnel, absence of promises required for the exhibition failure impairment or
lack of adequate transportation facilities, inability to obtain or condemnation requisition
or commandeering of necessary supplies or equipment local state or other law ordinance
rule order decree or regulation whether legislative executive or judicial and whether
constitutional or unconstitutional of Act of God.
5.22 Right To Reject Or Eject
The exhibitor agrees that its exhibits shall be admitted and shall remain from day to day
solely in strict compliance with the Rules and Regulations herein contained. The organiser
reserves the right to reject, eject or prohibit any exhibit in whole or in part of any exhibitor
or its representatives with or without giving cause. If cause is not given the maximum
liability of the organiser (if any) shall not exceed the return to the exhibitor of the pro rata
amount of the contract price paid by the exhibitor based on the number of days of the
exhibition remaining at the time of ejection. If an exhibit or exhibitor is ejected for violation
of any provisions of this agreement of for any other stated reason, no refund of all or any
portion of the contract price shall be made.
5.23 Right Of Possession
During the term of this agreement and so long as any property of the exhibitor including,
but not limited to the exhibit and any goods, wares and merchandise related thereto is on
the exhibition premises, the exhibitor hereby grants to the organiser the right of purposes
of ensuring the due performance by the exhibitor, if its obligations under this agreement
to possession of all such property. Such right to possession shall be superior to that of any
person. In the event of any breach of any provisions of this agreement all such property
shall be deemed to be pledged to the organiser as security for the performance by the
exhibitors of its obligations under this agreement and the organiser may remove, sell or
otherwise dispose of all the same upon such terms and conditions as it deems fit.
In the event that for any reason whatsoever such property is not removed by the exhibitor
from the exhibition premises within two days after the close of the exhibition and in
accordance with the timetable specified in the Exhibitor Manual, then the organiser shall
be at liberty to remove, sell or otherwise dispose of such property and the net proceeds
where of, will be credited to the account of the exhibitor. The exhibitor shall indemnify the
organiser against all costs and expenses incurred in connection with such removal, sale
of disposal and any claim by a third party to any such property so sold or disposes of as
aforesaid in which such third party has or claims an interest.
25
5 Exhibition SERVICES
5.24 Sub Licensing
The license to participate in the exhibition is personal to the exhibitor, is non-transferable
and no licensing or sub-licensing may be granted by the exhibitor to any other party.
The exhibitor shall not assign or sublet the exhibit space that may be allocated to it
pursuant to this agreement, or any part thereof, or permit anything not specified in this
agreement to be exhibited in the allocated exhibit space.
Any attempted assignment, subletting or license in violation of the terms of this clause shall
be null and void. Except with the prior written consent of the organiser, the exhibitor shall
not exhibit, offer for sale, give as a premium or advertise articles not manufactured or sold
in its own name, except and to the extent that such articles are required for the proper
demonstration or operation of the exhibitor’s display, in which case and identification of
such articles shall be limited to the regular nameplate, imprint or other identification which
in standard practice normally appears on them.
The Exhibitor shall not permit in its exhibit representatives of companies other than
the exhibitor except with the prior written consent of the organiser. The decision of the
organiser shall in all instances be final, with the regard to whether any proposed use of the
Exhibitor’s exhibit space is permitted under this agreement.
5.25 Liability Limitation
The Exhibitor agrees that the liability of the organiser (if any) shall under no circumstances
(whether arising from breach of contract, or otherwise) exceed the amount of the total
contract price paid by the Exhibitor for the license herein granted. The persons appointed
by the organiser to undertake any official tasks including, but not limited to the Official
Stand Fitting Contractor and the Official Electrical Contractor are independent contractors
and are not agents of the Organiser.
5.26 Governing Law And Jurisdiction
This Agreement shall be governed by and constituted in accordance with the laws in
the UK. Each of the parties hereto, hereby irrevocably and unconditionally submits to
the non-exclusive jurisdiction of the Courts of the UK, for all purpose in relation to this
agreement and waives any objections on the ground of venue or forum non convenient
or on similar purpose.
5.27 Nuisance
The exhibitor shall not do, permit or suffer to be done anything in or upon the exhibition
premises or any part thereof, which may be or become a nuisance, or annoyance or cause
damage or inconvenience to the organiser or other exhibitors, or any local regulatory
authority or agency or the leaser of the exhibition premises.
26
5 Exhibition SERVICES
5.28 Revocation
In the event of any breach or non observance of any of the provisions of this agreement
by the Exhibitor, the Organiser shall be entitled to revoke the license granted and
thereupon the exhibitor shall immediately leave the exhibition premises and remove all
its exhibits.
5.29 Exhibitor Manual And Floor Plan
Guide and other documents supplied by the organiser from time to time and on the
exhibit floor plan. Such rules and regulations shall unless waived by the organiser be
deemed to form part of the agreement and shall be binding on the exhibitor. The
Organiser may from time to time be entitle d to change the exhibit floor plan.
5.30 Music On Your Stand
A simple guide to the licenses you may require Performing Rights Society (PRS)
License When music is played in public, the owner of the copyright is entitled by law,
to payment from the user. The Performing Rights Society is an organisation that collects
and distributes this money (royalties) to its members- the owners of the copyright,
(usually the composers or publisher).
A PRS License is required for the live performance or public playing of copyright
music by ANY means. This includes jukeboxes, CD’s, video, radio, TV or live bands
and discos. Performing Rights Society www.prsformusic.com
Phonographic Performances Ltd (PPL) Licenses A PPL license is needed for the playing
of original sounds recordings; e.g. CD’s, tapes or records, including jukeboxes
and background music systems. In most circumstances when music is provided, both
the PRS and PPL licenses are required. It is PPL’s policy to license exhibitors for all sound
recordings used at any event, not the owner of the venue or the organisers.
ppluk.com
Please note: It is the exhibitor’s responsibility to ensure that they apply for any of the
above-mentioned licenses.
27
25 - 26 March 2015 NEC, Birmingham
SHOW CATALOGUE
ADVERTISING OPPORTUNITY
28th February 2015 is your deadline
There is an opportunity for one company to sponsor the expo show
guide plus additional opportunities to have enhanced listings and display
advertising. For information on advertising in the official Internet Retailing
Expo show guide please contact Tom Copeland on 0207 933 8999
Distribution
The Show Guide is given to all expo visitors free and a digital issue
is produced and sent to all event databases.
Advertising Rate Card
Show guide Sponsor . . . . . . . . . .£3,995
Full page advert . . . . . . . . . . . . .£2,495
Half Page advert . . . . . . . . . . . . . £1,495
Enhanced listing . . . . . . . . . . . . . £295
28
Co-located with
SPACE ONLY STAND DESIGN
A P P R O V AL
25 - 26 March 2015 NEC, Birmingham
F O R M - 1
This form must be returned via email to Mandy Humm at the Internet
Retailing Expo. Your return deadline is 30th January 2015
Section One
Please print carefully in block capital letters
Your Company Name:
Address:
Postcode: Country:
Stand Number:Telephone: Mobile:Fax:
Email: Website:
Exhibitors are required to submit for approval, Stand layout, Electrical Plan, Elevation, Artist’s
Impression, 3D Drawing and Building Material Specifications to Mandy Humm contact email
above by 30th January 2015.
Please provide the name, address and contact person of their selected contractor to whom an
official design approval will be issued if all technical specifications are adhered to. Please fill in the
information of your stand building contractor as given below:
Section TWO
Please print carefully in block capital letters
Contractor Name:Contact Person:
Address:
Postcode:
Telephone: Mobile:
Fax:Email:
Name: Signature:
Position: Date:
You will not be able to build your stand unless you have approval from the Organiser.
29
Co-located with
HEALTH & SAFETY
A P P R O V AL
F O R M - 2
25 - 26 March 2015 NEC, Birmingham
This form must be returned via email to Mandy Humm at the Internet
Retailing Expo. Your return deadline is 30th January 2015
YOUR COMPANY DETAILS
Your Company Name: Stand No.:
Health & Safety Representative:
Position:
Contact Number:
The Health And Safety at Work Act 1974 (HASAWA74)
It is a condition of entry into the exhibition that every Exhibitor, sub-Contractor, supplier and their
agents comply with the HASAWA74 and all other legislation covering the venue.
The Exhibitor accepts that it is their legal and moral responsibility to ensure that their own and
other’s health and safety is not put at risk by their actions (or inaction) throughout the tenancy.
To be signed by a senior person within the exhibiting company.
Signed:
Print Name:
Position: Date:
NB: Contractor passes will not be sent out to your contractors until this form has been duly signed
by the exhibiting company. No Contractor passes will be issued on site unless they are signed for by
the Contractor/Exhibiting company.
We are SHELL SCHEME only. We have trained and made our stand staff aware of the potential risks
present on-site and we will copy them in with any Safety bulleting. Our exhibits, demonstrations and work
practice cause NO HAZARD to either ourselves or others on site.
We are SPACE ONLY. My principal Contractor (named on the Contractors Details form), has undertaken
a specific Risk Assessment for this event in accordance with HASAWA74 and he has trained and notified
his staff and sub-contractors in all such areas identified as being of risk. A copy of the Risk Assessment is
available upon request.
We are aware that our stand during build-up, opening or breakdown is potentially hazardous and we have
carried out Risk Assessment, which we will make available to you. We will be delivering motor vehicles and
or demonstrating during machinery during the exhibition. We have carried out a full Risk Assessment and
all personnel operating the equipment will be fully trained, qualified and insured to use the machinery.
30
Co-located with
PUBLIC RELATIONS
A P P R O V AL
F O R M - 3
25 - 26 March 2015 NEC, Birmingham
Return via email to internetretailing@skyparlour.com
Please supply high resolution images (preferably jpg format) wherever possible.
Please complete the below form providing as much information as you can (deadline 30th
January 2015). This will help us gain pre-show coverage in the press for your company
and any major launches, technology or partner announcements, press conferences, stand
demonstrations or receptions you are planning during the show.
Please provide the name, address and contact person of their selected contractor to whom an
official design approval will be issued if all technical specifications are adhered to. Please fill in
the information of your stand building contractor as given below:
YOUR COMPANY contact DETAILS
Your Company Name: Stand No.:
Industry Sector:
Contact Name:
Contact Address:
Postcode:
Telephone:Fax:
Email: Website:
P.R. AGENCY CONTACT DETAILS
Company Name: Contact Name:
Telephone:Fax:
Email: Website:
Company/Product/Service Information
Please describe your company’s prime business and targets market(s) in less than 100 words:
31
Product,AND TECHNOLOGY:
Please provide details of any new products/services/technology innovations you plan to launch at the show?
BUSINESS PROMOTIONS:
If you will not be launching anything new at the show, do you have any other business-related announcements
planned (e.g. customer successes, partnerships, research etc) or any specific topics for discussion?
STAND PROMOTIONS:
Are you planning on holding any press conferences, stand demonstrations, receptions or prize draws at the show?
If yes, please provide details, including time and date.
SPOKESPERSONS:
Who will be the appointed press spokesperson(s) during the show?
Additional P.R. Services
If any exhibitors require additional PR support services, such as press release distribution or organisation of
editor briefings at the show, please contact:internetretailing@skyparlour.com or +44 161 817 87090
PRESS OFFICE
There will be free compartments in the Internet Retailing Expo Press Office for exhibitor press kits. We recommended
20 press kits per exhibitor and these should include a press release describing your products or services, any new launches
or other significant news, photography, a company profile, details of any events you are running plus your stand number
and contact details. We also recommend you keep spare packs on your stand for any visiting journalists. Press kits should
arrive at the below address on 24th March 2015 at 9am.
The Organisers Office, Internet Retailing Expo 2015 The NEC, Hall 3, Birmingham, B40 1NT
32
Exhibitor, stand
designer/stand
contractor and
full photography
service.
High quality exhibition stand and PR photography is available from Steve Burden
Photography on site during the event. If you are a stand designer, contractor
or exhibitor and you would like to purchase photography then please complete
and return the order form below.
Call 01384 877795 for further information
Five more shots please telephone for a quote, postage & packaging plus £3.50
Session Type
Exhibition:
Stand Name:
Stand No.
First Shot T-Shots Quantity
Stand photography to include
approximate A4 Print
£35each £35 each
Stand photography to include
jpeg images on CD
£35 each £35 each
Stand photography to include
print and CD A&B
£45each £40 each
30 minute PR photography
£80
Hall:
Contact name:
Telephone No.
Email:
Delivery Address:
(does not include photography of stand)
Per
30min
£80
30min
Steve Burden Photography, 42 Hyde Lane Kinver, South Staffordshire DY7 6AF
tel: 01384 877795 | mobile: 07772 518584 | email: info@sburdenphoto.co.uk | sburdenphoto.co.uk
33
ELECTRICAL PRICE LIST
& ORDER FORM
ONLINE ORDERING IS ALSO AVAILABLE PLEASE
REFER TO THE INSTRUCTIONS IN THE EXHIBITORS
MANUAL
25 - 26 March 2015 NEC, Birmingham
Co-located with
EARLY BOOKING DEADLINE DATE:
26TH February 2015
Unit 27, Silicon Business Centre, 28 Wadsworth Road, Perivale, London UB6 7JZ
tel +44 (0)20 8997 8596 fax +44 (0)20 8998 1675 email info@moyne.co.uk www.moyne.co.uk
100% REMITTANCE MUST BE SUBMITTED WITH THIS ORDER. YOUR ORDER CANNOT BE PROCESSED WITHOUT PAYMENT IN FULL
BY PLACING AN ORDER WITH MOYNE YOU ARE AGREEING TO THE TERMS & CONDITIONS PROVIDED
COMPANY NAME:
STAND NUMBER:
INVOICE ADDRESS:
CONTACT NAME:
TEL:
POSTCODE:
FITTING
EMAIL:
STANDARD PRICES WILL APPLY TO ORDERS RECEIVED AFTER THE EARLY BOOKING RATE ENDS (See notes below)
ONSITE ORDERS COMMENCE 23/03/15 & WILL BE SUBJECT TO A 20% SURCHARGE
EARLY
STANDARD BOOKING
QTY
BOOKING ENDS
26/02/15
50W General purpose spotlight
50W Long Arm Spotlight
6ft Fluorescent fitting (70W)
Socket outlet @ 500W (2 amps)
Socket outlet @ 1000W (4 amps)
Socket outlet @ 2000W (8 amps)
Socket Outlet @ 3000W (12 amps)
Socket Outlet @ 1000W on 24 hour supply
4ft Light track including 3 x 50W 12V spots
PAT Testing – per appliance Book electrician at the Moyne
Service Desk
£75.00
£91.00
£83.00
£133.00
£189.00
£315.00
£454.00
£332.00
£165.00
£10.00
COMMENCES
27/02/15
TOTAL
£90.00
£109.00
£97.00
£160.00
£229.00
£378.00
£545.00
£398.00
£198.00
£10.00
In Line With Current UK Exhibition Industry Rules & Regulations Charges will be implemented in Relation to Testing the Electrical Installation on Your Stand. These
Charges Are Now Compulsory at All Major UK Exhibition Venues. Prices Charged Solely Cover The Cost of The Tests That Moyne Have To Undertake.
To calculate the charges add the total wattage of the power and lighting orders placed above and relate this to the charges below. Installations exceeding the
amounts stated will incur more than one charge. If this section is not completed it will be automatically calculated and added to your order.
Lighting and Power Installations up to 2000w (8 amps) will be charged
USING THE GRID PROVIDED WITH THIS ORDER FORM INDICATE THE REQUIRED POSITIONING OF
ELECTRICAL FITTINGS ORDERED. IN THE ABSENCE OF A GRID THE ELECTRICIAN WILL USE HIS OWN
INITIATIVE TO CARRY OUT THE CONTRACT. REPOSITIONING OF ITEMS ON SITE WILL INCURR A CHARGE
OF £30.00 + VAT PER ITEM MOVED.PLEASE NOTE THAT IN ORDERING ELECTRICS YOU MAY HAVE A
MAINS BOX AND CABLE ON YOUR STAND.
EU Countries VAT Exemption:
Please provide your VAT number ------------------------------------------------------------------If we do not receive your VAT number you will be charged VAT at the UK current rate
The Moyne Limited VAT number is 163 9659 66
£15.00
SUB TOTAL
+ 20% VAT
+ 3.0% CREDIT CARD FEE
(No charge for Debit Cards)
TOTAL DUE
EARLY BOOKING RATE – For exhibitors to benefit from the Early Booking Rate Moyne must be in receipt of this Order Form and cleared
funds either via card payment or bank transfer by midnight on the date the Early Booking Rate ends. Moyne cannot be held responsible for
orders that are not processed due to card payments being declined. If the prices have changed from the Early Booking to the Standard Booking Rate
over this period the higher rate will be charged.
CARD PAYMENT DETAILS (ONCE PAYMENT HAS BEEN PROCESSED CARD DETAILS WILL BE DESTROYED)
CIRCLE CARD TYPE: VISA DEBIT/ VISA CREDIT/ MASTERCARD
* We do not accept American Express Cards OR Cheque payments
PLEASE NOTE THAT IF TYPE OF CARD IS NOT IDENTIFIED THE CREDIT CARD FEE OF 3.0% WILL BE AUTOMATICALLY APPLIED TO YOUR ORDER.
NAME OF CARD HOLDER:
CARD NUMBER:
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ VALID FROM DATE: ___ / ___ EXPIRY DATE ___ / ____
3 DIGIT SECURITY CODE ON REVERSE OF CARD: ___ ___ ___
CARDHOLDER SIGNATURE:
PAYMENT CAN ALSO BE MADE BY BANK TRANSFER: HSBC ACCOUNT NO: 81786954 SORT CODE: 40 38 18
IBAN: GB29MIDL40381841786946. QUOTE SHOW NAME & STAND NUMBER ON TRANSFER INFORMATION
FOR ANY OTHER ELECTRICAL
ITEMS NOT LISTED ON THIS
FORM PLEASE CONTACT US
FOR A QUOTE
34
IF YOU DO NOT RECEIVE AN INVOICE CONFIRMATION WITHIN 10 WORKING DAYS OF SUBMISSION PLEASE CONTACT US TO
ENSURE SAFE RECEIPT OF YOUR ORDER
REFUND POLICY:
Should your order not be delivered satisfactorily the issue must be reported to Moyne at the show via the Service Desk.
Refunds will only be considered after the show if a completed exhibitor enquiry form has been obtained from the Show
Service Desk or Moyne Show Manager.
ELECTRICAL EQUIPMENT POSITIONING DIAGRAM
EXHIBITION: ……………………………………………………………..
STAND NUMBER: …..............................
EXHIBITING COMPANY NAME: ………………………………………………..…………………
MOYNE CANNOT ACCEPT RESPONSIBILITY FOR ITEMS NOT BEING PLACED TO SPECIFICATIONS IF THE EXHIBITING DETAILS ABOVE ARE
MISSING OR INCORRECT
This diagram will be used to place all orders on
your stand. Ensure you complete the diagram
This diagram will be used to place all orders on
clearly and show all heights and dimensions for
your stand. Ensure you complete the diagram
the placement of the items you have ordered. In
clearly and show all heights and dimensions for
the absence of a diagram the electrician will
the placement of the items you have ordered. In
place items at his discretion. Subsequent
the absence of a diagram the electrician will
changes on site will be subject to a £30 + vat
place items at his discretion. Subsequent
charge per item moved
changes on site will be subject to a £30 + vat
charge per item moved
Placement Key:
BACK OF STAND
Please
denote:
SHELL
SPACE
O
X
Placement Key:
Ѳ
O—O---O
O
PLATFORM
FLOOR
+++++
X
C
Ѳ
M
O—O---O
Spotlight
Power Socket at Floor Level
Power Socket at Ceiling Level
Light
Track
Spotlight
Fluorescent
Fitting
Power
Socket
at Floor Level
Connection
to at
own
fitting
Power Socket
Ceiling
Level
Mains
Position
Light Track
Fluorescent Fitting
+++++
Additional Information:
C
Connection to own fitting
M
Mains Position
Additional Information:
FRONT OF STAND
TERMS & CONDITIONS
1a. In placing a client order with Moyne Limited (Moyne) the client accepts, with no reservations, that these
Terms & Conditions of business take the place of any other document, prior written or oral; agreement, as well
as the client’s terms & conditions of purchase or hire.
1b. Moyne’s Terms & Conditions of business can only be amended in writing.
1c. The contract will be interpreted and applied in accordance with English Law and the parties to the contract
agree to submit to the exclusive jurisdiction of the English Courts.
2a. A client must be evidenced in writing by signing a Moyne Pre Payment Order. Except where stated, Moyne’s
Terms & Conditions of business for the placing of client’s orders, their variation and cancellation, will apply pre
payment order forms, site orders and electronic sales orders.
2b. In the event that you cancel an order, even if only advised orally, you will be liable for any work put in hand
in order to meet the timescales necessary to complete work to the deadlines of the event for which the work is
intended.
2c. Acceptance of a client order will be conditional on timing and on stock availability. Moyne reserves the right
to supply in lieu and in place of the equipment ordered, any similar equipment fit for the general purpose of
the required items of equipment or service.
2d. In the event of cancellation of a client order by a client, the client will pay to Moyne the labour and material
costs of any work undertaken by Moyne in order to fulfill the client order, at Moyne’s fully costed rates.
2e. In the event that a client order is cancelled 14 working days prior to build up of event they will be entitled
to a 100% refund less administrative costs.
2f. In the event that a client order is cancelled less than 14 working days prior to build the client will be charged
100%.
2g. If for any reason the exhibitor withdraws from the exhibition or the exhibition is cancelled less than 16
working days prior to build up of show the client will be charged 100%.
2h. Any client order placed on site will be charged at the surcharged price as detailed in the exhibitor manual or
as detailed on any prepayment order form.
3a. All prices are exclusive of VAT.
3b. Where a client wishes to amend a client order after work has started on site, the client will be charged in
accordance with the terms set out below, for changed client orders. Moyne will only proceed to make any
change after a on site order has been signed by the client’s representative on site.
4a. It is the duty of the hirer to provide at such event or exhibition, a duly authorized representative to accept
the furnishings and to give written receipt. If the hirer fails to provide for this, he will not be permitted to
dispute subsequently the facts of the delivery and be deemed to have accepted the delivery and these
conditions.
4b. In the event of non delivery or if the client is not satisfied that the goods or services that have been ordered
are delivered in conformity to the Quotation then a member of the Moyne site team must be notified before
the open period of the event. If the client is not satisfied with the remedial action taken by Moyne, the matter
should be addressed with the senior member of the Moyne site team. 4c. In the event of a dispute that cannot
be resolved on site, the client will submit their complaint in writing to Moyne within seven days of the opening
of the event. Moyne will consider the complaint and respond to the client within 10 working days.
4d. No complaint will be addressed unless it has been brought to the attention of Moyne’s team on site before
the open period of the event and a docket has been provided by the Service Desk detailing the complaint
before the open period of the event.
4e. If, after return, apparently malfunctioning products are found by Moyne to be to specification and fully
operational, then the client will be charged for Moyne’s costs in recovering and replacing the item with all costs
calculated at the Moyne fully costed rate.
4f. Once the contract is complete, the client will not be able to claim “force majeure” or an act of God against
Moyne, as Moyne will be considered to have performed its contractual obligations.
This extract of Moyne Limited’s Terms of Business summarises the principal matters relating to the provision
of shell scheme fittings, electrical services, furniture hire, floor coverings and custom build stands. At all
times Moyne Exhibition Services Ltd’s full Terms of Business will apply and this extract is for the client’s
convenience. A copy of the full Terms can be obtained by calling our offices.
5. Our quoted prices are based on the current costs of materials and labour. We reserve the right to
pass on any increase in same, which occur prior to the completion of any work.
6. We do not accept liability for damage to property or goods caused as a result of equipment not
provided by Moyne but sourced from a third party.
7. We do not exclude our liability in respect of death or personal injury resulting from negligence by
ourselves (but not subcontractors, if any).
8. We do not exclude our liability for loss or damage to exhibits or property of the customer where it
has been caused by our negligence, provided that a claim is made within 14 days of the problem
being brought to our attention.
9. We reserve the right to charge the customer for any additional costs incurred by works carried
our in accordance with a request from any health or safety organisation.
PAYMENT
10a. Unless otherwise agreed, all client orders for items ordered from pre payment forms must be
accompanied by full payment.
b. In the event of non payment within the terms detailed on our order form Moyne reserve the right
to withhold the goods or services that have been ordered.
c. In the event of late payment, with reference to the terms detailed on Moyne’s order form, Moyne
reserves the right to charge interest of 3% p.a. over the HSBC base rate until paid.
11. Save as expressly provided in all these Terms & Conditions, the client shall indemnify Moyne
against all actions, claims and demands whatsoever arising from any loss or damage of whatsoever
nature suffered by any party as a result of its conduct in completing the contract or complying with
any event or site conditions.
12. The client will be responsible for the safety of Moyne’s property throughout the duration of the
event and will be responsible for any damage for Moyne’s property caused by the actions of the
client or its customers.
13. Moyne provides all goods, including complete stand structures on hire only and the client
undertakes:
a. To use the equipment in accordance with its usual purpose, to do nothing nor allow anything to
be dome that could lead to its damage or its disappearance, to give it the normal maintenance
required, to keep it and to return it in good working order and clean, and to respect Moyne’s
particular recommendations, specific advice for use, and appropriate warnings which it
acknowledges having read notably in these Terms & Conditions, the specifications sheets, and/or
the documents that were handed over to it on delivery.
b. Not to carry out any modification or repair to Moyne’s property, however small.
c. Not to nail, apply adhesive or paint, or damage Moyne’s property in any way without Moyne’s
agreement or the express permission as set out in the exhibitor manual for the event.
d. To allow any of Moyne’s representatives or persons authorized by the latter, unrestricted access
to the equipment installed for the purposes of maintenance and to take any necessary steps to
make their mission easier.
e. To return goods to Moyne free of any object.
f. To be responsible for any electrical item connected to a socket or mains connections installed by
Moyne and to accept full responsibility and all consequential costs resulting from the connection of
a faulty or inappropriate electrical item connected to a socket or mains connection installed by
Moyne.
g. To pay Moyne the cost of repair or replacement (as appropriate) for any item damaged whilst in
the care of the client however caused.
14. All goods, materials, plant or machinery supplied by Moyne, shall be on hire unless otherwise
stated. The period of hire will be the duration of the event unless otherwise stated. Moyne shall
enter the site to collect and to remove its property as soon as permitted after the end of the open
period.
35
SHELL SCHEME
NAME BOARD FORM
DEADLINE DATE FOR RETURN:
26th February 2015
25 - 26 March 2015 NEC, Birmingham
Co-located with
Unit 27, Silicon Business Centre, 28 Wadsworth Road, Perivale, London UB6 7JZ
tel +44 (0)20 8997 8596 fax +44 (0)20 8998 1675 email info@moyne.co.uk www.moyne.co.uk
***FORM TO BE COMPLETED BY ALL SHELL SCHEME EXHIBITORS***
THIS ORDER MUST BE SIGNED AND EITHER FAXED OR EMAILED
TO MOYNE LIMITED
COMPANY NAME:
INVOICE ADDRESS:
POSTCODE:
EMAIL:
STAND NUMBER:
CONTACT NAME:
TEL:
If you
If you have booked a shell scheme through the exhibition organisers, Moyne Limited will be building your stand and providing
the name board. Your company name and stand number will be supplied on a standard panel fixed to the front of your stand.
The panel and type face colour have been selected by the Organiser.
LOGOS OR PERSONAL SIGNS MUST NOT BE FIXED TO THE STAND FASCIA OR NAMEBOARD.
ANY NAME FORMS NOT RECEIVED BY THE DEADLINE DATE, NAMES WILL BE TAKEN FROM THE ORGANISER EXHIBITOR LIST. ANY
NAME BOARD CHANGES AFTER THE DEADLINE DATE WILL BE CHARGED AT £27.00 PLUS VAT PER NAME BOARD
NAME BOARD DETAILS
1. Please fill the space provided with the company name you require to be displayed on the Name board. Please
ensure you print the details clearly as Moyne cannot be held responsible for errors which occur due to illegible
handwriting.
2. Use upper and lowercase when completing the form and include any characters you wish to appear case sensitive
– please note that the Organisers reserve the right to convert all names to upper case if they feel it is appropriate.
3. Due to the amount of space available on the boards we restrict the Name Board to 34 characters including spaces
4. Abbreviation may be used if the company name exceeds the number of characters permitted i.e LIMITED = LTD.
COMPANY = CO. BROTHERS = BROS. CORPORATION = CORP
5. We normally provide one name board per open side, on stands that have an open side of 10 metres or more this is
often increased to two name boards dependent on the style of the shell scheme.
6. If a form is not returned by the deadline date we will take the name supplied by the organiser for the stand
occupant. If it is necessary to change this after the deadline a charge of £27.00 + VAT will be applied per name board
– this charge also applies to any orders or changes to name boards made at the exhibition
7. Exhibitors should ensure that the details submitted on this form correspond with those submitted for the
Exhibition Catalogue and other visitor promotions
STAND NUMBER TO APPEAR ON NAME BOARD:
STAND NAME TO APPEAR ON NAME BOARD (MAX 34 CHARACTERS INCLUDING SPACES)
The name will appear in one line across the fascia board
36
25% discount on Virgin Trains’ Advance Fares
NEC Trade Exhibition/Business Event Factsheet
If you are holding a trade exhibition or business event at the NEC then you and your visitors are entitled to 25%
off train travel to the venue with our Travel Partners Virgin Trains. To help explain more about this offer we’ve
put together this factsheet which covers some frequently asked questions about the offer.
What is the offer?
Simply book your journey to the NEC using the link below and the 25% discount will be automatically applied to
your booking:
http://www.buytickets.virgintrains.co.uk/DataPassedIn.aspx?prm=NEC25&WT.mc_id=VTCAMPAIGN000001061
What do I need to do to validate my ticket?
You need to make sure that you have confirmation that you are attending an event at the NEC with you when
you are travelling (as the conductor may ask you for this on the train). So, please make sure you have your
exhibitor/visitor passes or email confirmation with you.
I’m staying overnight in Birmingham before my event so my train ticket date won’t match the event details –
does this matter?
As long as you have your hotel booking with you and are within a few days either side of the event when you
travel then your ticket will be valid.
My event has been rescheduled or cancelled – will my train ticket be valid for the new date or can I get my
money back if it’s cancelled completely?
Unfortunately not. The date on the train ticket needs to match, or be within a few days of the event date (if you
are staying overnight prior to attending the event). You cannot get your money back if the event is cancelled.
I’m an organiser and I want to promote this offer to my visitors – when’s best to do this?
You can book your tickets up to 12 weeks prior to the show date so it’s best not to promote the offer to your
visitors before this 12 week period. Also, remember you can’t get the tickets if it’s less than 24 hours before
you’re due to travel, so don’t promote the offer the day before your event.
I’m an organiser – how can I promote this offer to my visitors?
We’ve sent you an html email which you can send to your visitors. This explains the offer and sets out the terms
and conditions for them.
I’m an organiser – as well as sending out the email to my visitors can I also include the link on my show
website?
Yes, if you require artwork for a website button or banner, please provide the relevant specifications to your NEC
Sales or Event Manager and we can supply. Please see below some example digital artwork available:
I’ve still got some questions about the promotion – who should I contact?
You can email customer.relations@virgintrains.co.uk or call 0333 1031031 with any further queries.
37
Exhibitor CCTV
extra peace of mind
Introducing NEC Exhibitor CCTV
If you are looking for extra security on your stand then you
can now order exhibitor CCTV from the NEC. CCTV on your
stand provides you with a number of benefits whilst you’re
not around or are busy dealing with clients:
•Securitycamerasareanaffective
crimedeterrent,helpingminimize
potentialtheft.
•Dependingonyourinsurance
policy,camerascanassistwith
insuranceclaims.
•Shouldanythinghappenonyour
stand,CCTVoffersrecorded
imagesofanycriminalactivity.
•CCTVsignageisprovidedwith
eachcameratohelpdetercrime.
•Anyevidencecapturedwill
thenbeavailabletosecurity
orpoliceofficers.
HOW IT WORKS
You must pre-order CCTV from
the NEC Sales and Customer
support team in order for the
cabling to be installed on your
stand. Once the CCTV is in place,
then this is how it all works:
•Imagesarerecordedata
minimumof12framesper
secondwhenanymotionis
detectedand25framesper
secondwhenactivatedby
analarm.Theseimagesare
retainedfor7days.
•Shouldanincidentoccuron
yourstand,pleasespeakto
theSecurityEventManagerfor
theshowtorequestthatCCTV
recordingsarereviewed.A
licensedsecurityofficerinthe
VenueOperationsCentreat
theNECwillthenlookatthe
footage.Theywillbeable
toconfirmifanyincidenthas
takenplace.
•Therecordedfootagecanonly
beviewed/releasedunderstrict
conditionsgovernedbytheDPA
andNECCCTVpolicy.
•Althoughthecamerasare
recorded24hoursperday
theyarenotphysicallywatched
byanindividual.Theyare
howevergenerallymonitored
intheVenueOperations
Centreandshouldanything
untowardbeobserveditwould
beinvestigatedandSecurity
officerswouldbesentto
yourstand.
Telephone 0844 33 88 338 to speak to a
member of the team and place your order.
t
a
d
e
t
c
e
n
n
o
c
g
Gettin
the NEC
Choosing what’s right for you, from our range of IT and internet
connectivity services & solutions
At the NEC, we fully understand how increasingly important connectivity is
to our Exhibitors and Organisers, and their visitors. To help everyone enjoy
a great NEC experience we have put together a helpful range of services
and solutions to suit your varying needs, and to make connectivity easy and
convenient for you.
Planning is the key to success.
It’s essential to get your connectivity organised well ahead of your event, so you’re
sure you are getting the service you want and need. It also ensures that any potential
questions, issues or problems can be answered in advance – leaving you free to focus on
business at your event, rather than worrying about IT.
Please don’t leave it to the last minute - this guide will help you consider your options
and make an informed decision about which service to choose. Once you have made
your choice, or if you would like some further advice or assistance, you can book your
connection or talk to our specialist team by contacting Sales and Customer Support.
Sales and Customer Support
Phone:
E-mail:
Web:
0844 3388338
eventorders@thenec.co.uk
thenec.co.uk/exhibitors
Your connectivity options
• Hard Wire
Guaranteed connection, the option the NEC strongly advise for Exhibitors.
• WiFi
Suitable for simple web browsing but with no guaranteed connection.
More suited to Visitors.
• Cellular Mobile network
Reliant on the mobile network operator, not ideal for a busy show environment
where the network can often become saturated.
t.
f.
t.
0844 3388338
0844 5811434
(international customers):
0044 121 767 2357
e. eventorders@thenec.co.uk
p. The NEC, Birmingham, B40 1NT
w. thenec.co.uk
Products & Services Order Form
Instructions 1.
Select the Services you require by specifying the quantity in the box provided.
2.
Ensure you have read the Standard Terms and Conditions either on our website or as set out at the end of this Order
Form, including those specific to your type of Service.
3.
Complete all contact details on Page 21.
4.
Draw out your stand on the Service Location Plan on the sheet and mark the Services required as per the instructions.
Please also mark the neighbouring stand numbers to ensure the correct orientation of the stand. Please check the notes
of your individual order to see if this applies to the Service, for example, water and waste connection or a telephone line.
5.
Complete all payment details on Page 22. Please note prices are exclusive of VAT on our Price Lists.
6.
Send your completed Order Form to the Sales and Customer Support team at the contact details above. Should you require assistance with any other show related services such as banner drop wires, drapes, rigging points and any
other Products and Services not highlighted in our Price List attached, please contact the Sales and Customer Support team on
the above contact details.
Contents EVENT IT - Products & Services..........................................................................................................2
MAINS - Products & Services................................................................................................................5
NEC SECURITY – Products & Services………………………………………………………………….. 7
HEALTH AND SAFETY ……………………………………………………………………………………….8
TRADES - Products & Services............................................................................................................9
CLEANING - …………………………………………………………………………………………………..11
CATERING SERVICES - foodtoyou...................................................................................................13
STANDARD TERMS AND CONDITIONS............................................................................................19
CONTACT DETAILS.............................................................................................................................21
SERVICES LOCATION PLAN..............................................................................................................23
PAYMENT DETAILS.............................................................................................................................22
PLEASE NOTE:
Current products and prices are subject to availability and change.
Advanced Prices are available up until 14 full days from the start of Licence Period (“Advanced Prices”).
Standard prices are available from 13 full days prior to the start of the Licence Period until the day before the Licence Period
begins and are 20% higher than Advanced Prices.
Any request for Pipework/Mechanical Mains Services made during the Licence Period shall be charged at a rate 40% higher
than the Advanced Price and 50% higher for Rigging and Trade Services.
All orders must be accompanied by a dimensional drawing showing the precise location of all services required. Failure to
supply a drawing up to 7 days after submitting the order may result in a 10% surcharge.Please note: For Food to You, if no
price is stipulated the item is not available.
The Licence Period begins the first access day for the Build-Up Period and may be earlier than your own stand’s
access.
40
t.
i.
f.
e.
p.
w.
0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Event IT
IMPORTANT INFORMATION
We are pleased to advise you that we now offer FREE public WiFi in all halls, suites, catering pods and public areas of the NEC.
However, due to the instability of wireless connectivity within the structure of an exhibition, if a stable IT connection is an integral part
of your stand we strongly recommend a hard wired connection as the most secure and reliable source of internet.
Please note it is YOUR responsibility to ensure that your stand builder correctly routes your cables to final location. Event IT will pull
the cable to the nearest floor duct and exit within your stand and provide approximately 6m of additional cable for your stand builders
to route.
Internet & Data Services
Advance
Price
Standard
Price
1Mbps - Broadband Internet Access
EA
£400.00
£480.00
2Mbps - Broadband Internet Access
EA
£700.00
£840.00
5Mbps - Broadband Internet Access
EA
£1,300.00
£1,560.00
VLAN Connection
EA
£175.00
£210.00
Additional IP Address
EA
£55.00
£66.00
Advance
Price
Standard
Price
QTY
Value £
QTY
Value £
QTY
Value £
Total
Telephony Services
Standard Phone Line & Handset Package
EA
£137.00
£164.40
Standard Telephone Line
EA
£125.00
£150.00
ISDN Line
EA
£275.00
£330.00
Total
Event IT Equipment
Advance
Price
Standard
Price
Entry Level Specification Laptop - Intel Core 2 Duo
2.0Ghz, 2GB RAM, 60GB HD, CDRW/DVD Drive, 14.4"
TFT Screen
Mid Range Specification Laptop - Intel Core i5 2.4Ghz,
4GB RAM, 320GB HD, DVDRW Drive, 14" TFT Screen
EA
£57.20
£68.64
EA
£79.30
£95.16
High End Specification Laptop - Intel Core i7 2.2Ghz, 8GB
RAM, 1TB HD, Blu-Ray, 17" LED Screen
EA
£163.80
£196.56
Entry Level Specification PC - Intel Core 2 Duo 3.0Ghz,
2GB RAM, 160GB HD, CDRW/DVD Drive
EA
£128.70
£154.44
Mid Range Specification PC - Intel Core i5 2.4Ghz, 4GB
RAM, 500GB HD, DVDRW Drive
EA
£93.60
£112.32
High End Specification PC - Intel Core i7 Processor
2.8Ghz Tower, 8GB RAM, 1TB HD, Blu-ray/DVDRW Drive
EA
£227.50
£273.00
iPad 2 - 9.7" LED Glossy Multi Touch display, 16GB Flash
Drive, Wi-Fi, Bluetooth, Front and rear camera
EA
£50.70
£60.84
MacBook Pro 17" - Core 2 Duo 2.6Ghz, 4GB RAM, 200GB
HD, DVDRW Drive, 17" TFT Wide Screen
EA
£133.90
£160.68
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
NEC2014
41
t.
i.
f.
e.
p.
w.
A4 Colour Laser Printer - 20ppm, 128MB, 600x600 dpi,
RJ45, USB
EA
£172.90
£207.48
A3 Mono Laser Printer - 43ppm, 64MB, 1200x1200 dpi,
RJ45, Parallel
EA
£263.90
£316.68
A4 Mono Laser Fax - 27ppm, 64MB, 1200x1200 dpi,
RJ45, RJ11, USB
EA
£136.50
£163.80
A4 Duplex Scanner - 30ppm, A4 Portrait, 600 dpi optical
res, USB 2, SCSI 2
EA
£115.70
£138.84
32" LCD TV - 1280x768px, S-Video, DVI, HDMI, Serial
EA
£154.70
£185.64
40" LCD TV - 1920x1080px, 3x HDMI, In built speakers
EA
£172.90
£207.48
80" LED TV - Max resolution 1920x1080px, 4x HDMI,
USB, RCA, Component, Scart
EA
£414.70
£497.64
32" 3D LED TV - Resolution 1920x1080px, 4 x HDMI,
Scart, Composite, Component, 3 x USB
EA
£154.70
£185.64
40" 3D LED TV - Resolution 1920x1080px, 4 x HDMI,
Scart, Composite, Component, 3 x USB
EA
£227.50
£273.00
60" 3D LED TV - Max resolution 1920x1080px, In built
speakers, 4x HDMI, 3 x USB
EA
£338.00
£405.60
19" TFT Screen - Maximum resolution 1280x1024px,
Aspect ratio 5:4
EA
£36.40
£43.68
20" TFT Widescreen - Maximum resolution 1440x900px,
Aspect ratio 16:10
EA
£50.70
£60.84
24" TFT Widescreen - Maximum resolution 1920x1080px,
Aspect ratio 16:9
EA
£54.60
£65.52
21" Touchscreen - Maximum resolution 1600x1200px,
Aspect ratio 4:3
EA
£182.00
£218.40
32" Touchscreen - Maximum resolution 1280x768px,
Aspect ratio 16:9, 2 x 14 Watt Side speakers
EA
£273.00
£327.60
40" Touchscreen - Maximum resolution 1920x1080px,
Aspect ratio 16:9, 2 x 14 Watt Side speakers
EA
£364.00
£436.80
46" Touchscreen - Maximum resolution 1920x1080px,
Aspect ratio 16:9
EA
£455.00
£546.00
55" Touchscreen - Maximum resolution 1920x1080px,
Aspect ratio 16:9, 2 x 10 Watt Speakers
EA
£747.50
£897.00
65" Touchscreen - Maximum resolution 1920x1080px,
Aspect ratio 16:9, 2 x 10 Watt Speakers
EA
£903.50
£1,084.20
HP 23" Touchsmart - Intel Core i3, 2.13Ghz, 4GB RAM,
1TB, DVDRW Drive, Maximum resolution 1920x1080
EA
£172.90
£207.48
2000 ANSI Lumens Projector - Resolution 1024x768,
suitable for conference up to 30 people
EA
£172.90
£207.48
Multi-Function Event Kiosk - The Cameleon SLK
EA
£273.00
£327.60
Multi-Function Event Kiosk - The ITR X5
EA
£228.00
£273.60
Multi-Function Event Kiosk - TouchPillar
EA
£537.00
£644.40
Multi-Function Event Kiosk - TouchPed
EA
£537.00
£644.40
iPad Stand - The i360 Stand
EA
£13.65
£16.38
42
0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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iPad Stand - The i370 Lockdown
EA
£27.30
£32.76
iPad Stand - ITR iPad Exhibition Hub
EA
£118.30
£141.96
8 Port Switch
EA
£72.10
£86.52
8 Port Security Router
EA
£230.75
£276.90
CAT 5 Cabling - 5 metres
EA
£5.95
£7.14
CAT 5 Cabling - 10 metres
EA
£12.40
£14.88
CAT 5 Cabling - 15 metres
EA
£17.50
£21.00
CAT 5 Cabling - 20 metres
EA
£23.20
£27.84
Fax machine - hire only
EA
£167.50
£201.00
0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Total
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Mains Services
IMPORTANT INFORMATION
Final positioning of piped services is the responsibility of the stand designer/contractor.
Ramping over piped services will not be permitted for health and safety reasons.
All Appliances must comply to the current gas safety (installation and use of) regulations and are subject to onsite inspections before
connection.
Included in the price below our engineers will ‘gas safe test’ the supply as far as the valve only and will provide a certificate. Please
confirm your own gas safe registered engineer's details with this order. Failure to provide this information may delay installation of
equipment. If you wish the NEC to connect your equipment and gas safe test the installation, please select this service on the order
form below at an additional charge.
** Please Note - Sink units, dishwashers and under sink water heaters are not included in this order and regrettably cannot be supplied
by the NEC.
Mechanical Mains - Water & Waste
Advance
Price
Standard
Price
Water (5.6 Bar or 85 p.s.i.) and Waste (0.38 l/s or 5
g.p.m.) Supply with Connection to a Single Sink (Sink not
supplied)
Water and Waste Supply with connection to a Single Sink
and Over Sink Water Heater (Sink, Heater and Electric not
supplied)
Water and Waste Supply with connection to a Single Sink,
Over Sink Water Heater and Dishwasher (Sink, Heater,
Dishwasher and Electric not supplied)
Water and Waste Supply with connection to a Single Sink
and Dishwasher (Sink and Dishwasher not supplied)
EA
£625.00
£750.00
EA
£683.00
£819.60
EA
£1,309.00
£1,570.80
EA
£1,250.00
£1,500.00
Water and Waste Supply with connection to a Double Sink
(Sink not supplied)
EA
£683.00
£819.60
Water and Waste Supply with Connection to a Double Sink
and Over Sink Water Heater (Sink, Heater and electric not
supplied)
Water and Waste Supply with Connection to a Dishwasher
(Dishwasher and electric not supplied)
EA
£744.00
£892.80
EA
£625.00
£750.00
Water Supply Only (1/2")
EA
£346.00
£415.20
Waste Supply Only (11/2")
EA
£346.00
£415.20
Additional Water Supply to within 1 metre of original
connection
EA
£59.00
£70.80
Additional Waste Supply to within 1 metre of original
connection
EA
£59.00
£70.80
Over Sink Water Heater (Hire only electric not included)
EA
£56.65
£67.98
Advance
Price
Standard
Price
EA
£625.00
£750.00
EA
£140.00
£168.00
QTY
Value £
QTY
Value £
Total
Mechanical Mains - Compressed Air
Compressed Air (5.6 Bar or 75-90 p.s.i.) With normal
Industrial quality contamination levels, Female 3/4"
(20mm) BSP Connector (30 l/s or 70 cfm free air)
Compressed Air - 1st connection from 0.75" Air to within 3
metres of original connection
44
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
NEC2014
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Total
Mechanical Mains - Gas
Advance
Price
Standard
Price
Natural Gas - 1" bsp Isolating Valve female
EA
£625.00
£750.00
Natural Gas Connection to within 3 metres of original
connection
EA
£140.00
£168.00
Gas Test
EA
£65.00
£65.00
QTY
Value £
Total
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
NEC Security
IMPORTANT INFORMATION
Introducing NEC Exhibitor CCTV
If you are looking for extra security on your stand then you can now order exhibitor CCTV from the NEC. CCTV on your stand provides
you with a number of benefits whilst you’re not around or are busy dealing with clients:
Security cameras are an affective crime deterrent, helping minimize potential theft.
Should anything happen on your stand, CCTV offers recorded images of any criminal activity.
Any evidence captured will then be available to security or police officers.
Depending on your insurance policy, cameras can assist with insurance claims.
CCTV signage is provided with each camera to help deter crime.
Please note: Security services cannot guarantee theft will not take place and accept no liability for loss. Insurance remains the
responsibility of the exhibitor.
This information is correct at the time of going to print. It may be altered at any time without liability on the part of the National Exhibition
Centre.
Security
Advance
Price
Standard
Price
Exhibitor CCTV Package - 1 Camera
EA
£200.00
£240.00
Exhibitor CCTV Package - 2 Cameras
EA
£350.00
£420.00
QTY
Value £
Total
46
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
NEC2014
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Health & Safety
IMPORTANT INFORMATION
FIRE EXTINGUISHERS:
WATER - For use on Class A materials (wood, paper, textiles).
AFFF (Foam) - For use on Class A materials (wood, paper, textiles) and Class B materials (flammable liquids).
DRY POWDERS - For use on Class A materials (wood, paper, textiles), Class B materials (flammable liquids) and Class C materials
(flammable gasses e.g. LPG butane and live electrical equipment).
Co2 - 2kg (Small) and 5kg (Large) - For use on live electrical equipment.
WET CHEMICAL - For use on Class A materials (wood, paper, texstiles) and Class F materials (cooking oils).
FIRE BLANKETS - For use in cooking areas.
MOBILE FIRE POINTS - Metal stands complete with any two fire extinguishers. Can be used indoors or outdoors. Floor stand or wall
mounted.
PLASTIC FIRE POINTS - Floor stand. Can be used with any one or two fire extinguishers.
Fire Safety Products
Advance
Price
Standard
Price
Fire Extinguisher - Water
EA
£18.00
£21.60
Fire Extinguisher - AFFF (Foam)
EA
£18.00
£21.60
Fire Extinguisher - Dry Powder
EA
£18.00
£21.60
Fire Extinguisher - Co2 2kg (Small)
EA
£18.00
£21.60
Fire Extinguisher - Co2 2kg (Large)
EA
£21.00
£25.20
Fire Extinguisher - Wet Chemical
EA
£18.00
£21.60
Fire Blanket
EA
£12.00
£14.40
Mobile Fire Point
EA
£77.00
£92.40
Plastic Fire Point - Single
EA
£15.00
£18.00
Plastic Fire Point - Double
EA
£22.00
£26.40
QTY
Value £
Total
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Trades
IMPORTANT INFORMATION
(1) Floor fixings are of bolt type. This allows for supply of the bolt, fixing with plant in position and making good of the floor at the end
of the exhibition only. It is the responsibility of the stand builder / contractor to carry appropriate tools to remove all bolts at the
end of the exhibition. The floor fixing is not suitable for up thrust or pull out loads without provision of an appropriate anchor block.
Standard fixings allow for bolts up to 75mm above floor for 8 and 10mm diameter. And up to 150mm above floor, for all others.
Longer bolts will be charged extra.
(2) Floor pockets allow for cutting out of the pocket, concreting in of the required item, removal and making good of floor at the end
of the exhibition.
(3) Floor chases allow for cutting out of the chase for installation and burial of customers' cable or pipe, making good with lightweight
screed for open period, removal and making good of floor at end of exhibition.
(4) Entry to Service Duct allows for cutting hole in concrete wall of service duct for installation of customers' pipe or cable, removal
and making good of duct at end of exhibition. This service is only permitted for duct crossing where chases are employed.
(5) Painting of Stand Areas allows for painting of stand with one coat of approved floor paint. Where paint other than black is used,
allows for repainting floor black at end of exhibition. A minimum of 12 hours painting and drying time is required with a minimum
of 24 hours notice of the commencement of such period.
(6) Ariel Services - Please note it is YOUR responsibility to ensure that your stand builder correctly routes your cables to the final
location. The trades department will pull the cable to the neares floor duct and exit on your stand and provide the appropriate
amount of cable for your stand builders to route to the location indicated on your stand plan.
Trades - Aerial Services
Advance
Price
Standard
Price
Television aerial, standard UHF/VHF single point, price
per point
EA
£227.50
£273.00
Additional aerial points, price per additional point
EA
£63.65
£76.38
Radio aerial, single point, price per point
EA
£234.50
£281.40
Advance
Price
Standard
Price
QTY
Value £
QTY
Value £
QTY
Value £
Total
Trades - Barriers & Fencing
Ropes & posts, min order of 2 (1m high x 1.5m rope
length) price each
EA
£17.00
£21.25
Tensator barriers min order of 2, 0.95m high x 1.8m tape
length price each
EA
£17.00
£21.25
Crowd Control Barrier (2.5m wide x 1m high)
EA
£7.73
£9.66
Wheeled crowd control barriers, price each
EA
£15.45
£19.31
Installation of Crowd Control Barriers, price per barrier
EA
£0.98
£1.23
Total
Trades - Floors
Advance
Price
Standard
Price
Floor bolts, 8mm-15mm, price each
EA
£24.82
£31.03
Floor bolts, 18mm-24mm, price each
EA
£34.20
£42.75
Floor chase, 150mm x 50mm deep, to cover cable on
stand, price per metre or part metre
MTR
£107.12
£133.90
Access to floor/service duct 150mm x 150mm, price each
EA
£215.27
£269.09
48
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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Black floor paint & painting, price per square metre
M2
£2.78
£3.48
Painting floor a colour then back to black, price per square
metre, paint included
M2
£5.00
£6.25
Painting floor white then back to black, price per square
metre, paint included
M2
£5.00
£6.00
0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Total
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
Cleaning
IMPORTANT INFORMATION
Upper Tier Stand Cleaning - Vacuuming of carpets, mopping of hard floors, emptying bins and wiping of table and counter surfaces to
upper tier area of exhibition stand. Cost includes labour and materials.
Hire of Cleaning Operative - Hire of dedicated cleaning operative for general cleaning duties, glass cleaning, cleaning of stand fixtures
and fittings and carpet cleaning. Rate includes materials.
Portering Service - Operative to assist with moving of small carryable items. Ideal for both build up and break down of your exhibition
stand. Operative fully trained in manual handling and a provision of trolley is included.
Production Waste - Container Hire and Waste Disposal - For the disposal of waste generated as part of an exhibition stand
demonstration or feature. Price includes the provision of a container, labour costs for delivery and collection and disposal costs.
Requires the completion of a Waste Transfer note, this will be completed on site prior to the collection. Larger skips are available if
required, please contact us for details.
Clinical Waste Disposal - For the disposal of clinical waste generated as part of an exhibition stand demonstration or feature. Price
includes provision of bin, labour and disposal in line with all current waste legislation.
Hazardous Waste Disposal - For the disposal of hazardous and specialist waste. Price includes collection, storage and disposal in line
with all current waste management legislation. Requires the completion of a Waste Transfer note, this will be completed on site prior to
the collection. Please contact us for details.
Cleaning
Advance
Price
Standard
Price
Upper Tier Stand Cleaning - Up to 10m2
EA
£32.58
£32.58
Upper Tier Stand Cleaning - Up to 30m2
EA
£65.16
£65.16
Upper Tier Stand Cleaning - Over 30m2
EA
£97.74
£97.74
Cleaning Operative - 4 Hour Shift
EA
£65.00
£65.00
Portering Service - 4 Hour Shift
EA
£65.16
£65.16
Portering Service - 8 Hour Shift
EA
£130.32
£130.32
Portering Service - 12 Hour Shift
EA
£195.48
£195.48
Production Waste - Standard Bin Bag
EA
£9.05
£9.05
Production Waste - 120 Litre Food Waste Bin
EA
£12.00
£12.00
Production Waste - 120 Litre Glass Bin
EA
£12.00
£12.00
Production Waste - 240 Litre Wheelie Bin
EA
£54.69
£54.69
Production Waste - 240 Litre Raw Meat Waste Bin
EA
£70.00
£70.00
Production Waste - 1200 Litre Euro Bin
EA
£120.00
£120.00
Production Waste - 120 Litre Lockable Bin
EA
£12.00
£12.00
50
QTY
Value £
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
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Clinical Waste - 35 Litre Clinical Waste Bin
EA
£39.04
0844 338 8338
0044 121 767 2357
0844 581 1434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk/exhibitor
£39.04
Total
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC
are trading names of The National Exhibition Centre Limited.
NEC2014
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0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
foodtoyou
IMPORTANT INFORMATION
Foodtoyou opening hours 08:00 until 1 hour before exhibition closes.
Delivery time slots: 0830-0930 / 0930-1030 / 1030-1130 / 1130-1230 / 1230-1330 from 1330hrs hourly delivery slots will continue.
Please note:
A minimum order value of £15.00 applies on ALL food & beverage or catering equipment orders (including top up orders on site).
Cancellations or part cancellations to your order will not be permitted within 5 days of your exhibition (see 2.5 /2.6 in our standard T's
& C's).
Food orders must be placed by 11:00hrs, 24 hours in advance i.e. placed at 10:30am for 12:00pm delivery the next day.
All food items subject to availability, any item that is unavailable we will try to replace with a suitable alternative.
All drinks, snacks, disposables and hire equipment can be ordered anytime during Foodtoyou opening hours.
Drinks will normally be delivered at an ambient temperature.
All prices are subject to VAT at the statutory rate (**denotes tax exempt product) Price and products are subject to change.
** Items are not subject to VAT
# Items require a bottle opener
Where possible, we are aiming to avoid products containing genetically modified soya, maize, flavourings and additives. However,
some food may still contain such ingredients. Please inform us if you have any particular requirements.
Some of the menu items may contain nuts, seeds and other allergens. There may be a risk that traces of these could be in any other
dish or food served within the venue. We understand the dangers to those with severe allergies.
Date:
Food
Price
Premium Fruit Platter
EA
£21.95
Mini Danish pastry platter, x 12 pieces
EA
£16.95
Platter of Mini Muffins x 20
EA
£12.95
Premium Mixed Sandwich Platter x 5
Sandwiches
Premium Meat Sandwich Platter x 5
Sandwiches
Classic Vegetarian Sandwich Platter x 6
Sandwiches
Premium assorted mini roll platter x 12 pieces
EA
£21.95
EA
£21.95
EA
£17.95
EA
£21.95
Premium mixed wrap platter x 16 pieces
EA
£21.95
Platter of Chicken Skewers x 20
EA
£22.95
Platter of Vegetable Quiche & Chicken
skewers, 18 Pieces
Assorted Vegetable Quiche platter x 15
EA
£22.95
Time Slot
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
PRS £22.95
Subway Cookies x 12
EA
£16.95
Subway Meat Platter, serves 10
EA
£39.95
Subway Mixed Platter, serves 10
EA
£39.95
Subway Vegetarian Platter, serves 10
EA
£36.95
Date:
Beers, Ciders & Spirits
52
Price
Time Slot
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
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Magners Cider 568ml x 12
EA
£35.95
Gordon`s Gin, 70cl (F2U)
EA
£23.95
Bacardi Rum,70cl
EA
£23.95
Smirnoff Vodka, 70cl
BTL £23.95
Bells Whisky, 70cl
EA
£23.95
Martell Brandy, 70cl
EA
£31.95
Boddingtons draught bitter, 440ml can x 12
C12 £18.95
Budweiser 330ml x 24
C24 £39.95
Budweiser, 330ml x 12
C12 £25.95
Becks 275ml, x 24
C24 £39.95
Becks Bottles, 275ml x 12
C12 £25.95
Peroni 330ml bottle, x 12
C12 £25.95
Peroni 330ml x 24
C24 £39.95
Boddingtons 440ml Can x 24
C24 £34.95
Cooler unit with draught Boddington (72 hours
notice required)
Cooler unit with draught Stella lager (72 hours
notice required)
Draught Boddington, 45.5litres
EA £290.95
Draught Budweiser lager, 50 litres
EA £220.00
0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
EA £330.00
EA £180.00
Date:
Wines, Sparkling Wines &
Champagnes
Price
Bin 1 Magna Carta Merlot
PRS
Bin 18 Pinot Grigio delle Venezie
PRS £11.95
Bin 2 Magna Carta Sauvignon Blanc
PRS
Bin 3 Magna Carta Rose
PRS £11.95
Bin 9 Prosecco Brut Conti d`Arco
PRS £15.95
Babich Black Label Sauvignon Blanc, New
Zealand - WHITE
Nero de Avola 2012 Terre Sicilliiane Saracena
BTL £16.95
Argento Reserva Malbec, Argentina - RED #
BTL £15.95
Bin 12 Lanson Black Label
PRS £29.95
Time Slot
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
£8.95
£8.95
BTL £11.95
Date:
Soft Drinks
Price
Coca Cola, 500 ml, x 24
C24 £26.95
Coca Cola, 500ml, x 12
EA
£16.95
Diet Coke 500ml x 12
EA
£16.95
Diet Coke 500ml x 24
C24 £26.95
Time Slot
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
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Fanta 500ml x 24
C12 £26.95
Fanta 500ml x12
C12 £16.95
Sprite 500ml x 12
EA
£16.95
Sprite 500ml x 24
EA
£26.95
Orange juice, 250 ml x 12
EA
£13.00
Orange juice UHT litre
LTR
£2.45
Still mineral water, 500 ml, x 6
C06
£5.95
Still mineral water, 500 ml x 24
EA
£19.95
Sparkling mineral water, 500 ml x 24
EA
£19.95
Sparkling mineral water, 500 ml, x 6
C06
£5.95
Still mineral water, 750 ml
EA
£2.30
Sparkling mineral water, 750 ml
EA
£2.30
Tonic water, 200ml, x 12
EA
£7.95
Additional Water Cooler Butts, 18.5Ltr & Cups
(F2U)
Ice, bag, 12kg
EA
£22.95
EA
£14.95
Ice, bag, 4kg
EA
£5.95
0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
Date:
Hot Drinks & Snacks
Price
Sweet biscuits, 700g **
EA
£13.95
Handmade biscuits, 1 kg **
EA
£12.95
Fair-trade teabags, box x 100 **
EA
£6.95
Fair-trade instant coffee x 300g **
EA
£11.95
Fair-trade ground coffee, x 3 x 150g **
EA
£8.95
White sugar sticks, x 100 **
EA
£3.80
Brown sugar sticks, x 100 **
EA
£3.80
UHT milk portions, box x 120 **
EA
£7.95
Fresh milk, 2 litres **
EA
£3.95
Tyrells crisps assorted flavours 40g x 6
EA
£4.95
Tyrells Lightly Sea Salted crisps, 40g x 6
EA
£3.95
Doritos, 40.7g x 6
EA
£4.95
Salted peanuts 50g x 6
EA
£4.95
Dry Roasted Peanuts, 50g x 6
EA
£4.95
Time Slot
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Sat
Sun
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Date:
Equipment
6" side plates, x 5
54
Price
EA
Time Slot
£2.95
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
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Coffee percolator (40 cups) 1.1kw
EA
£39.95
Coffee percolator (8-10 cups) 1kw
EA
£22.95
Kettle 2.2kw
EA
£13.95
Water cooler, water and cups 600w.
EA
£75.00
Teapot
EA
£3.95
Sugar bowl
EA
£2.95
Milk jug
EA
£2.95
Cups and saucers, x 5
EA
£8.95
Teaspoons, x 5
EA
£2.95
Table knives, x 5
EA
£2.95
Table forks, x 5
EA
£2.95
Oval plates, x 5
EA
£2.95
10" plates, x 5
EA
£3.95
Insulated jug
EA
£7.95
Glass jug
EA
£2.95
Champagne Glass, x 5
EA
£3.95
Wine glass, x 5
EA
£3.95
Tall glass, x 5
EA
£3.95
Thermal ice bucket with tongs
EA
£4.95
Wine Cooler / Champagne Bucket
EA
£4.95
Wine/bottle opener
EA
£5.95
Black plastic tray
EA
£3.95
Water carrier, 5ltr
EA
£3.95
0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
Date:
Disposables
Price
Hot drinks cups, x 25
EA
£3.45
Water Cooler cups x 100
EA
£3.95
Cold Drink Glasses x 50 (also suitable for
wine/spirits)
Tall glasses half pint, x 50
EA
£4.95
EA
£4.95
Champagne glasses, x 10
EA
£4.95
Wooden stirrers, x 1000
EA
£8.00
Plastic teaspoons, x 10
EA
£1.15
White serviettes, x 100
EA
£4.95
Paper tablecloth, 1 meter squared
EA
£5.05
Crisp/nibble dish, x 4
EA
£1.15
Wooden cocktail sticks, x 100
EA
£0.85
Disposable Paper Plates x 25
EA
£2.95
Time Slot
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Mon
Tue
Wed
Thu
Fri
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
NEC2014
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0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
Date:
Cleaning
Price
Blue paper roll, 150mm x 180mm
EA
£4.10
Glass cleaner, 750ml
EA
£3.95
Multi surface cleaner, 750ml
EA
£4.95
Washing up liquid, 1ltr
EA
£2.95
Washing up bowl, round
EA
£3.95
Rubber gloves
EA
£1.50
Tea towel
EA
£1.95
Wipe cloths x 6
EA
£1.90
Yellow duster
EA
£0.80
Refuse sacks, x 5
EA
£1.75
Furniture Polish, 750ml
EA
£2.38
Time Slot
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Mon
Tue
Wed
Thu
Fri
Sat
Sun
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Tue
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Thu
Fri
Sat
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Tue
Wed
Thu
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Sat
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Date:
Coffee & Tea Flasks
5 litre flask of coffee, plus supplies - approx 20
cups
5 litre flask of tea, plus supplies - approx 20
cups (hot water & tea bags supplied)
Price
EA
£33.95
EA
£33.95
Time Slot
Date:
Hygiene Packages
Hygiene Package 1 (antibacterial handgel, 2
boxes of powder free latex gloves)
Hygiene Package 2 (sanitise spray and 1 blue
hygiene roll)
Hygiene Package 3 (handwash basin, liquid
soap and 1 blue hygiene roll)
Hygiene Package 4 (1 calibrated temperature
probe, 100 antibacterial probe wipes)
Hygiene Complete Package 5 (contains all
items in packages 1-4)
Hygiene Optional Extra (antibacterial wipes for
surfaces and utensils)
Price
EA
£18.95
EA
£10.00
Time Slot
EA £190.00
EA
£29.95
EA £230.00
EA
£25.95
Date:
No Fuss Packages
Breakfast Package
56
Price
EA
Time Slot
£50.00
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
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Package consists of:
1 x Platter of Mini Danish Pastry x 12
1 x Platter of Mini Muffins x 20
1 x Flask of Tea serves 7, with supplies
1 x Flask of coffee serves 7, with supplies
12 x Orange Juices, 250ml
40 x Plastic tumbers
Feed The Troops Day Package
EA
Package consists of :
1 x Premier mixed sandwich platter x 5
sandwiches
1 x Platter of mini muffins x 20
Tyrells crisps assorted flavours 40g x 6
Still mineral water, 500ml x 12
No Fuss Networking Package
EA £100.00
Package consists of:
1 x Vegetable Quiche & Chicken Skewers
Platter, 18 pieces
1 x Premium Meat Sandwich Platter, x 5
Sandwiches
1 x Classic Vegetarian Sandwich Platter x
6 sandwiches
1 x Platter of Mini Muffin x 20
1 x Handmade biscuits, 1kg
12 x Orange Juice 250ml
12 x Still Mineral water, 500ml
1 x flask of tea serves 7, with supplies
1 x flask of coffee serves 7, with supplies
Cold drinks glasses x 40
Post Show Presence Package
EA
£80.00
Package consists of:
3 x Prosecco Fantinel NW - Sparkling
Wine
12 x Peroni, 330ml Bottles
12 x Dry roasted peanuts, 50g
12 x Salted peanuts, 50g
6 x Tyrrells lightly sea salted crisps, 40g
2 x Packs of Disposable Champagne
Glasses, x 10
4 x Crisp/Nibble dish
Tea & Coffee Package
EA
£60.00
0844 338 8338
0044 121 767 2357
0844 581 1434
The NEC, Birmingham, B40 1NT
eventorders@thenec.co.uk
thenec.co.uk/exhibitor
£40.00
Package consists of:
1 x Fair-trade instant coffee, 300g
1 x Fair-trade teabags, box x 100
4 x Hot drinks cups, x 34
1 x Kettle
2 x UHT Milk portions, box x 120
2 x White sugar sticks, x 100
1 x wooden stirrers x 1000
VAT Reg No: 670 3116 63
The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V or the Local Government and Housing Act 1989.
Registered in England No. 979375. Registered Office: The National Exhibition Centre, Birmingham B40 1NT. The NEC Group, The NEC, LG Arena, The NIA and The ICC are
trading names of The National Exhibition Centre Limited.
NEC2014
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0844 3388338
0844 5811434
eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk
STANDARD TERMS AND CONDITIONS
The definitions in this clause apply in the terms and conditions set out in the Agreement as follows: “Customer” (including any reference to “you” or “your”) shall mean the
Customer as set out in the Order; “Customer Address”: shall mean
the address of the Customer as set out in the Order; “Deliverables” shall mean the items that NEC shall
provide to the Customer in accordance with the provision of the Services; “Equipment” shall mean any and all equipment, including related boxes, racks or cartons that are hired
or lent to the Customer in relation to the provision of the Services; “Event” :shall mean any form of concert, show or event held at any of the venues of the NEC; “Exhibitor
Manual“ shall mean the manual made available to the Customer by NEC in either hard copy or electronic format in relation to the Event at which they are staging an exhibition;
“Licence Period“ shall mean the build-up period, the opening hours and the dismantling period of the Event; “NEC” (including any reference to “us”, “we” or “our”) shall mean
The National Exhibition Centre Limited; “Order” shall mean the Customer’s request for
Services and related information, as set out in the Order Form or as provided by
telephone; “Order Form“ shall mean the completed order form provided as provided to the NEC by the Customer; “Price List” shall mean the price list in relation to the Services
available at the time of request of Services by the Customer; “Services” shall mean the services that NEC shall provide to the Customer as detailed in the Order Confirmation.
2.1 These Standard Terms and Conditions together with the Order, Order Confirmation and the Exhibitor Manual shall set out the whole agreement between the Customer and the NEC for
the provision of Services (“the Agreement”) and shall be binding on both NEC and the Customer. Any variation of the Agreement must be in writing and signed by both Parties.
2.2 Any samples, drawings, descriptions or advertising that NEC issues and any descriptions or illustrations provided by NEC are done so solely to provide the Customer with an
approximate idea of the Services they describe. They do not form part of the Agreement between the Customer and NEC or any other contract between the Customer and NEC for the
provision of Services. All intellectual property rights in such information shall remain the property of NEC.
2.3
The Order is an offer by the Customer to enter into a binding contract, which NEC are free to accept or decline in its absolute discretion.
2.4
The Agreement shall become binding on the Customer and NEC upon the taking of payment by NEC further to which the NEC shall issue the Customer with written confirmation of
the Order together with an invoice (“Order Confirmation”) which shall include an order number which the Customer shall quote in all subsequent correspondence.
2.5
Subject to clause 2.6 below, the Customer may cancel the
Agreement during the seven (7) day period following the date of issue of the Order Confirmation(providing that such period ends before the commencement of the Licence Period)
(“Cancellation Period”) and shall be entitled to a refund. For the avoidance of doubt the Cancellation Period shall not apply where an Order is placed less than 7 full days
before the commencement of the Licence Period.
2.6
If the Customer cancels an Order after the expiry of the Cancellation Period, the Customer shall be liable to pay the full amount of monies due in respect of such Order if
written cancellation of such is received by the NEC less than 5 full working days prior to the beginning of the Licence Period of an Event. If notice of cancellation is
received by the NEC at least 6 full working days before the start of a Licence Period, the Customer shall be entitled to receive a refund of 50% of monies paid or payable to
NEC in relation to Services initially ordered.
2.7
NEC have the right to revise and amend these terms from time to time. The Customer will be subject to the terms and policies applicable at the date the NEC provides an Order
Confirmation, unless any change to those policies or these terms is required by law, government or regulatory authority (in which case, such changes shall apply to Orders that
the Customer has placed, but that NEC has not yet fulfilled).
3.1
All Equipment provided to the Customer in the provision of the Services by NEC shall remain the property of NEC and no title shall pass to the Customer. Notwithstanding the
above, once installation of the Equipment has taken place, the Equipment shall be deemed to be within the Customer’s control and responsibility and shall be at the Customer’s
sole risk until collected and control re-taken by the NEC. The Customer shall indemnify NEC for any loss or damage to the Equipment and any other property of NEC during the
period of Customer’s control and responsibility and shall insure the Equipment up to its full replacement value.
The Customer shall not connect to NEC’s network without
3.2
NEC’s written permission and in any event NEC shall not be liable to the Customer in any way for any damage, expense, claim, cost or loss (whether direct or indirect) suffered
or borne by the Customer, caused or arising out of the Customer using their own equipment on NEC’s network.
3.3
The Customer shall indemnify NEC against all actions, demands, costs, charges, liability and any other proceedings whatsoever, suffered or borne by NEC arising out of or
caused by the Customer using its own equipment on the NEC’s network.
4.1
All Equipment shall remain the property of NEC and the period of hire shall be for a maximum period of the Licence Period.
4.2
The Customer warrants that the person designated to take delivery of Equipment and Deliverables has the Customer’s authority to do so.
4.3
Where the Customer hires Equipment as part of the requested Services, it shall, together with payment for the Services make payment of a refundable security equal to the
replacement cost of the Equipment (“Deposit”).
4.4
The Deposit shall be repaid to the Customer further to all other monies owing to NEC being paid and also further to the satisfaction of NEC that the Equipment has been
returned in satisfactory condition. If the Equipment is
not returned in a satisfactory condition, the Customer shall without prejudice to any other right or remedy of NEC
pay a charge equal to the cost of cleaning, repairing, reconditioning or replacement as NEC considers necessary. For the avoidance of doubt, NEC may retain such part of the
Deposit that is equal to the costs of restoration or replacement of the Equipment.
4.5
The Customer undertakes to comply with all safety instructions in relation to the Equipment and to comply with all health and safety requirements as directed by NEC.
5.1
The price of the Services (exclusive of VAT) shall be as set out in the Price List as referenced in the Order.
5.2
All quotations or estimates provided to the Customer are done so solely as an indication of costs and shall not be binding upon NEC. Estimates are based on the costs of
material, labour and transport as at the date of the giving
of the estimate and if between that date and
the giving of a Confirmation Order by NEC, the price of such
Services increases, then the costs of the Services shall be amended to provide for such variations.
5.3
The prices as set out in the Price List are based on the current cost of materials, labour and other charges made to the NEC and NEC reserves the right to adjust the Price
List where necessary to reflect any changes to these costs/charges and any alteration to the rates of VAT or statutory regulations. For the avoidance of doubt the price of
Services shall be as set out in the Price List in force at the time of issue of an Order Confirmation.
5.4
Payment for all Services shall be made in advance of the Services being provided (unless agreed otherwise by both Parties in writing) by either;
i) credit or debit card: NEC accepts payment with Mastercard, Visa, Electron, Visa Debit, Solo, Maestro, American Express; or
ii)
cheque made payable to “National Exhibition Centre Ltd”. NEC
shall not enter into a binding contract with the Customer until it has received cleared funds further to which it shall issue the Order Confirmation. The cheque shall be cashed
by NEC within 10 working days of the date of receipt of such cheque. The date of receipt of a cheque shall be marked as the date “payment taken” on invoices provided to the
Customer.
5.5
NEC reserves the right not to process an Order until full payment for the requested Services has been received and in all cases where an Order is received during the
build-up period of an Event.
5.6
If NEC provides Services prior to the receipt of payment, NEC reserves the right, where payment has not been made by the Customer, to suspend or disconnect the Services and
recover it’s Equipment so far provided, until payment is made in full by the Customer to the NEC.
This clause does not affect the right of NEC to make a charge for the
Services and Equipment provided to the Customer up to the aforementioned suspension disconnection or repossession.
Such, charge may also include the right of NEC to claim any
loss that it has sustained.
5.7
If the Customer requires additional Services to be provided and such is requested whilst the Customer is on-site (“On-site Additional Services”), the provision of such shall
be at an additional charge and wholly at the
discretion of NEC. Payment for On-site Additional Services shall be made immediately by credit or debit card unless otherwise
agreed in writing between the Parties .
5.8
Orders received or amended during the Licence Period may not be fulfilled until after completion of other order requests received prior to that date. Orders requested
during the Licence Period shall be subject to a 40% surcharge and such requested orders shall be accepted at the entire discretion of NEC.
5.9
If the Customer does not make any payment to NEC when due, NEC may charge interest to the Customer on any outstanding amount at the rate of 4% a year above the base lending
rate of National Westminster Bank plc from time to time. This interest shall accrue daily from the due date until the date of actual payment of outstanding amounts, whether
before or after judgment, such interest to be paid together with the outstanding amount.
5.10
Without limiting any other remedies or rights that NEC may have, if the Customer does not pay any monies when due, NEC may cancel or suspend any other outstanding Order
until payment of outstanding amounts is made in full.
6.1
The liability of NEC and its employees, agents or contractors in respect of damage to property shall be limited to the level of public liability insurance that the NEC is
obliged to maintain under its agreement with the organiser of the Event.
6.2 NEC shall not be liable in any way whatsoever for any damage, loss (whether direct or indirect) or cost of any kind suffered or borne by the Customer where arising out of
delay or failure to deliver the Services, Deliverables or any Equipment.
6.3
NEC shall in no way be liable for any direct, consequential or indirect loss suffered by the Customer howsoever caused.
6.4
The Customer shall indemnify NEC against all actions, demands, claims, expenses, compensation, costs, charges, liability and any other proceedings whatsoever, suffered or
borne by NEC arising from the negligence of the Customer, the Customer’s failure to comply with this Agreement or any other conduct of the Customer connected with this
Agreement
6.5
This clause does not include or limit in any way either Party’s liability for: i) death or personal injury caused by our negligence; or
ii) fraud or fraudulent
misrepresentation; or iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
iv) losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or v)any other matter for which it would be illegal or unlawful for
us to exclude or attempt to exclude our liability.
7.1 NEC will not be liable for any failure or delay in performing any of its obligations under this Agreement that is caused by events outside its reasonable control (“a Force
Majeure Event”) or shortages of labour or materials (together, “Shortages”)
7.2 A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond NEC’s reasonable control and includes, in particular (without limitation), the
following: i) strikes, lock-outs or other industrial action; or ii) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or
not) or threat or preparation for war; or iii) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or iv) impossibility of the use of
railways, shipping, aircraft, motor transport or other means of public or private transport; or v) impossibility of the use of public or private telecommunications networks.
7.3 NEC’s obligations under this Agreement shall be suspended for the duration of the Force Majeure Event or Shortage and NEC shall have an extension of time to perform these
obligations for the duration of that period. NEC will take reasonable steps to bring the Force Majeure Event or Shortage to an end or to find a solution by which NEC’s
obligations under this Agreement can be performed despite the Force Majeure Event or Shortage.
7.4 Upon the occurrence of a Force Majeure Event or Shortage, the Customer’s rights shall be limited so that it shall only be entitled to a refund in respect of such proportion of
Services that are incapable of delivery due to such.
7.5 NEC observes the conditions imposed by local authorities in respect of any Event and these conditions shall also be binding upon the Customer.
8
The Customer may not transfer any of its rights or obligations under the Agreement to any third party without the prior written consent of NEC. NEC may transfer all or any of
its rights and obligations under this Agreement to another organisation, but this will not affect the Customer’s rights under this Agreement.
9
All notices sent by the Customer to NEC must be sent to Legal Services, The National Exhibition Centre, Birmingham, B40 1NT. NEC may give notice to the Customer at the Customer
Address as set out in the Order. Notice will be deemed received and properly served three days after the date of posting of any letter. In proving the service of any notice, it
will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post.
10.1 If any court or competent authority decides that any of the provisions of these terms and conditions are invalid, unlawful or unenforceable to any extent, the term will, to
that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
10.2 If, at any time, there is any discrepancy between the Standard Terns and Conditions provided together with the Order and the Standard Terns and Conditions as provided on the
website of NEC, the Standard Terns and
Conditions as set out on such website at the time the parties enter into the Agreement shall prevail.
10.3 It is hereby agreed and declared that NEC is contracting as managing agent of Birmingham City Council (“the Council”) and that all rights and obligations of NEC hereunder
shall be enforceable by and against the Council accordingly. NEC represents and warrants that it has full power and authority to enter into this Agreement on behalf of the
Council and is authorised to accept services of all notices and proceedings arising hereunder.
10.4 If NEC fails, at any time whilst this Agreement is in force, to insist that the Customer performs any of the Customer’s obligations under this Agreement or if NEC does not
exercise any of its rights or remedies under this Agreement that will not mean that NEC has waived such rights or remedies and will not mean that the Customer does not have to
comply with those obligations. If NEC does waive a default by the Customer, that will not mean that NEC will automatically waive any subsequent default by the Customer. No
waiver by NEC of any provision of this Agreement shall be effective unless NEC expressly says that it is a waiver and NEC tells the Customer so in writing.
10.5 A person who is not party to this Agreement shall not have any rights under or in connection with it under the Contracts (Rights of Third Parties) Act 1999.
10.6 This Agreement shall be governed by English law and the Parties agree to the non-exclusive jurisdiction of the English courts.
SPECIFIC CONDITIONS (which shall be included as part of the Standard Terms and Conditions)
BUILDING AND AERIAL SERVICES:
1.1
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thenec.co.uk
For the purposes of the provision of Building and Aerial Services the Customer agrees and acknowledges that:
1.1 All floor fixings are of bolt type which allows for the supply of the bolt, fixing with plant in position and restoration of the floor at the end of the Event only. It is the
responsibility of the Customer to carry appropriate tools to remove all bolts at the end of the Event. The floor fixing is not suitable for up thrust or pull out loads without
provision of an appropriate anchor block. Standard fixings allow for bolts up to 75mm above floor for 8 and 10mm diameter and up to 150mm above floor, for all others. Longer
bolts will incur further charges.
1.2 Floor pockets allow for cutting out of the pocket, concreting in of the required item, removal and restoration of the floor at the end of the Event.
1.3
Floor chases allow for cutting out of the chase for installation and burial of Customer’s cable or pipe, which is screened with a lightweight cover for the Open Period
which is removed at the end of the event and the floor is restored.
1.4
Entry to Service Duct allows for cutting hole in the concrete wall of service duct to be made for installation of the Customer’s pipe or cable and removal and restoration
of duct at the end of the Event. This Service is only permitted for duct crossing where chases are employed.
1.5 Painting of Stand Areas allows for painting of exhibition stand with one coat of approved floor paint. Where paint other than black is used the Customer must allow for
repainting of the floor black at the end of Event. A minimum of 12 hours painting and drying time is required with a minimum of 24 hours notice of the commencement of the
Opening.
1.6 (Television and Radio Aerials allows for the installation, maintenance and removal of an aerial cable which terminates in a standard plug and a single connection on the stand.
These items are supplied as single outputs only. Distribution on stands to be our/your nominated contractor when required.
EVENT IT
For the purposes of the provision of Event IT Services the Customer agrees and acknowledges that:
2.1 All call charges incurred by the Customer will be passed on in full to the Customer and shall be payable within 14 days of demand. All quoted prices exclude the cost of
electricity used, which shall be payable by the Customer in full to NEC.
2.2 NEC will provide information to the Customer concerning the network settings required within Microsoft Windows.
2.3 No other services will be permitted to be attached to services provided without the written approval of NEC. Only BABT approved apparatus can be connected directly to
telecommunications circuits.
PIPEWORK/MECHANICAL MAINS
3.1 Pipework mains services include the installation, maintenance and removal of a supply pipe (and drain for water and waste), which terminates in a stopcock and one connection
to the Equipment requiring the Service at a position on the stand as indicated on the customer's dimensional drawing. The main is not metered and the price includes the cost of
water, air or gas used.
3.2
Additional connections off standard mains are only applicable at the price as set out on the Price List price where due consideration has been given to: i) Length of pipe
work runs (Normally 3m max); and
ii) Safety of pipe work routing; and iii) Total capacity rating of standard main; and iv) Pressure drop limitation; and v) Waste systems generally limited to use on double
units only.
CATERING SERVICES
In the event that NEC agrees to provide an account facility to the Customer, the Agreement shall include a catering account form (“Catering Account Form”) as provided to NEC by the
Customer.
TECHNICAL OPERATIONS
All Technical Operations Services shall be provided in accordance with “No 9 GUIDANCE NOTE – NEC ‘SAFE EXHIBITION’ PROCESS” which outlines the current practice and assessment of competency for riggers carrying out work at NEC venues. This shall be applied in conjunction with the “NEC Group Rigging Code of Practice” and any other relevant health and safety practices and legislation. CCTV CAMERAS TO STANDS
4 If the order involves the provision of CCTV cameras (the “Camera(s)”) the following additional terms and conditions shall apply:
4.1In this clause 4 “Build Period” means the period during which the Exhibition is being built; “Break Period” means the period during which the Exhibition is being dismantled and
“Open Period” means the period between the end of the Build Period and commencement of the Break Period.
4.2You shall submit a Service Location Plan (the “Plan”) which clearly shows the location on your stand where you want the Camera(s) installed on or by the date specified by us.
4.3The Camera(s) will be installed as near as possible to the Camera locations marked on the Plan you submit. During the Build Period We shall agree with You the specific location
on Your stand at which the Camera(s) will be installed.
4.4We do not guarantee that the Camera(s) installed will provide full coverage of Your stand or that they will record footage of all incidents that occur on Your stand as many
factors including the location of banners or displays on your stand can limit the coverage which our Camera(s) provide. We will however show You or an available representative at
the stand at time of installation, the available field of view once the Camera(s) are installed.
4.5 The CCTV Camera(s) will be operational from the time of installation until commencement of the Break Period unless otherwise agreed in writing in advance.
4.6 You acknowledge and agree that We will not continuously monitor the CCTV footage recorded by the Camera(s) (the “Footage”).
4.7At times when the Exhibition is closed to both visitors and exhibitors during both the Build Period after installation and the Open Period the Camera(s) will only record footage
when they are activated by their motion detectors.
4.8 We will store Footage for a maximum period of 31 days after which the Footage will be automatically deleted unless it is required to deal with an on-going investigation or
subject access request under the Data Protection Act 1998 the “1998 Act”. We reserve the right to delete the Footage after a shorter period where this is required for operational
reasons.
4.9 Subject to Clause 4.12, both parties acknowledge and agree that for the purposes of the 1998 Act, We are the sole data controller of any Footage.
4.10 We will provide You with notice(s) that state CCTV surveillance is taking place on Your stand. You agree to position these notice(s) on Your stand so it/they are clearly
visible to individuals being recorded by the Cameras. Where these notice(s) are not clearly visible we reserve the right to reposition them or to cease recording without liability
to you.
4.11 You acknowledge and agree that You do not have an automatic right to view Footage and that You will only be entitled to access to Footage where (a) You require the Footage for
the detection of a crime or for the investigation of a health and/or safety incident and (b) releasing the Footage to You in our reasonable opinion does not breach the data
protection principles set out in the 1998 Act.
4.12 Where a copy of Footage (“Copy”) is released to You, You shall become the data controller of that Copy and shall be responsible for ensuring that the Copy is used and stored in
a manner that complies with the 1998 Act.
4.13 Under the 1998 Act, We may be required
to provide access/copies of the Footage to third parties including but not limited to the police or individuals recorded by the
Camera(s). You acknowledge and agree that We may provide Footage to third parties in such instances without obtaining Your consent.
4.14 Where You receive a written or oral request to view Footage recorded on the Camera(s) on Your stand You will immediately notify Us of this request and provide Us with such
information as We reasonable require in respect of the request. The National Exhibition Centre Limited is a company influenced by Birmingham City Council within the meaning of Part V of the Local Government and Housing Act 1989. Registered in England No. 979395 Registered Office: The National Exhibition Centre, Birmingham, B40 1NT The NEC Group, The NEC, LG Arena, The NIA and The ICC are trading names of The National Exhibition Centre Limited. 01/08/2014 59
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eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk
Contact Details ( Please Complete in BOLD Print )
Name of Exhibition Hall No. Stand No. Company Name Stand Name Address Address Postcode Website Company Tel No Company Fax No VAT Reg No. Order Contact Name Order Contact Number Order Contact Email Position in Company Onsite Contact Name Onsite Contact Number Order Summary
Event IT £ Main Services £ NEC Security £ Health and Safety £ Trades £ FoodToYou £ Total £ Surcharges £ VAT ( Prevailing Rate ) £ Grand Total £ 60
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eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk
Use Of Your Information
The National Exhibition Centre will hold and process your contact details on our database and may use to provide details of services, products, events or offers that we feel may be of interest to you. We may make this information available to carefully selected third parties who may contact you with further information of their services, products, events or offers. Please indicate within the following if you do not wish to receive information from: NEC Selected 3rd parties Please indicate your preferred contact method: Email Telephone Help Us To Help You The NEC is committed to making it as easy as possible for our customers to order products and services from us. In order to help us achieve this more effectively please tell us where you heard about the products and services we offer: Previous Visitor NEC Website Organiser Website On‐line Manual Exhibitor Manual Recommendation Telephone Enquiry Email Enquiry Are there any other products or services that you would like us to provide : ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ Should you have any further information that you wish to give us please email : exhibitorfeedback@necgroup.co.uk Signature
The signatory declares that he/she has read and accepts the Standard Terms and Conditions and is duly authorised by the Customer to bind the
Customer and make it subject to the rights and obligations as set out in this Agreement. Please indicate to confirm Signature: ....................................................................
Print Name: ..................................................................
Date:.......................................
Payment Details
The Customer confirms that if it incurs call charges or fails to return any Equipment, the NEC may take payment in relation to such in
accordance with the Standard Terms and Conditions using the payment method and details provided above.
Payment Method
(please Indicate below)
Total Value Of Order
(inc VAT)
£
£
Cheque (to be made payable to “The National Exhibition
Credit/Debit Card:
Card Holders
Name:
Start Date:
/
Issue number:
Expiry Date:
/
Centre Limited.”)
Card Number:
Security Code (the last three digits
on the back of the debit/credit card)
Please tick to authorise payment using the
credit/debit card details provided.
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eventorders@thenec.co.uk
The NEC, Birmingham, B40 1NT
thenec.co.uk
Service Location Plan
INSTRUCTIONS
1. Grid is not to scale, please use for indication purposes only.
Draw the outline of your stand showing any back and/ or side walls, pillars/ columns and gangways.
2.
3. Indicate the approximate locations of requested Services using the following key:

D = data/ internet / computer

T = telephone/fax/PDQ/ISDN

G = gas

A = air

W = water and/ or water + waste

B = bolting or floor fixings
4. Indicate the stand numbers of neighbouring stands. If you do not know this information, please contact the organiser of the
Event.
5. If you are submitting a separate stand plan, a full plan stating the information above is required by NEC.
Exhibition Name
Hall Number
Stand
Customer Name
Number
Neighbouring Stand Number (please enter): Neighbouring Stand number (please enter): 62
01/08/2014 Think. Design. Create.
Your Company
Presentation on Here
O u r Pac k ag e
Price includes:
•
•
•
•
•
Delivery of A.V. Equipment
Collection of A.V. Equipment
Installation Cables
24-7 Technical Support
Insurance Cover
Lock On is pleased to be the
official Audio Visual Supplier this year for
the Internet Retailing Expo 2015
We will be available on site to support you throughout the entire event. For more
information about our sevices, or to book now for your next event please visit
lockonproductions.com
Call us on 020 7700 3632
Book online at: lockonproductions.com
LockOn Productions, Studio Y, 25 Horsell Road, Highbury, London, N5 1XL