News and Information for Employees, Friends and Family of Jefferson Hospital Message from the CEO Employee Meetings: Dialogue and Updates Our Employee Meetings held last week were both informative and insightful. We had some great presentations from our speakers and some thoughtful questions and suggestions from our employees. If you were unable to attend any of the four sessions, here is recap of some of the important issues that were discussed: Chong Park, MD, Chief Medical Officer; James Rohrbaugh, Vice President, Finance, and I discussed our Focus Five business and operations plan (Quality and Safety, Customer Service, Growth and Access, Financial Stability and People) and how important these imperatives will be to our goals of delivering cost-effective, high quality care. James Rohrbaugh elaborated on the importance of providing excellent customer service and spreading the word about our programs and services to our neighbors and friends. Major initiatives are underway to improve ED throughput and length-of-stay. Bariatric and General Surgeon Tunc Aksehirli, MD, discussed Jefferson’s bariatric program. Attendance at monthly seminars and support group has increased substantially and the program is growing. Dr. Aksehirli noted that several hospital departments, including Rehab and Radiology, and our dietitians have been a big help to the bariatric program and he thanked them for their support. Joy Peters, Vice President Patient Care Services and Chief Nursing Officer, reported on the growth of our Women and Infants Center, where we had 63 births in February and 158 babies born since the OB Unit opened in November. Nicole Polen, Benefits Analyst, talked about the AGH Apothecary, where Jefferson employees can have prescriptions filled and mailed to Jefferson Hospital inpatient pharmacy for pickup. Details on this convenient service are available in the Employee Benefits section of our Intranet. Renee Holtzman, Director, Human Resources, reminded employees to submit suggestions via the Suggestion Portal on the Intranet. Comments and ideas are welcome and several suggestions have resulted in hospital improvements. You’ll be hearing more about all of these important topics in future department meetings, daily huddles and this employee newsletter. Thank you to everyone who made a special effort during your busy work day to attend one of these employee meetings and to offer your thoughts and suggestions. They are appreciated. Louise Urban President and CEO | March 6, 2015 Focus on Safety Patient Safety Fair March 12 “United in Safety, Linked to Quality Compassionate Care” is the title of this year’s Patient Safety Fair on Thursday, March 12 from 11 a.m. to 1:30 p.m. on the hospital 2nd floor balcony. Held during Patient Safety Awareness Week, the fair will include 30 booths with interactive demonstrations incorporating a golf theme. Michele Jones, patient safety officer and event chairperson, said the fair highlights what we are doing as an organization to promote patient safety. “This is such a great venue to educate our staff on strategies to keep our patients safe. This knowledge can touch lives and improve our care,” she said. “We look forward to seeing everyone at Jefferson’s golf tour of safety.” Those who visit at least 18 of the 30 booths will have an opportunity to win one of the grand prizes. Grand prizes include restaurant gift cards, spa gift card, golf-related prizes and a canoe trip for two down the Youghiogheny River! Visit at least 10 booths and receive a coupon for a 10 percent discount to the J Café that can be used on March 12 or 13. A Patient Safety Crossword Puzzle will be emailed to all employees. The puzzles will need to be returned to managers by Thursday, March 12. The department or unit with the highest percentage of participation completing the puzzle will be in the running to win a pizza party sponsored by Cura Hospitality. There will be other individual opportunities for prizes for those who complete the puzzle. New Phone Number New Compliance Hotline No. Jefferson Hospital’s compliance reporting hotline has changed. The new number for the Compliance HelpLine is 1.877.867.7325, which will be used throughout Allegheny Health Network. All employees, temporary workers and third parties are required to report ethical or compliance concerns or suspicions of improprieties related to claim submission. Reports can be made anonymously and confidentially. Questions? Contact Tina Neil, Jefferson Hospital Compliance Liaison, at 412.469.5916. Onsite Training HR Corner Annual Nursing Competency Welcome Annual Nursing Competency Days for all RNs, LPNs and PCTs will be held on March 9, 10, 13, 16, 18 and 19, from 7 a.m. to 6:30 p.m. in the Jefferson Room, Bibro Pavilion. This year’s competencies will include: lift equipment (Hover Jack and Total Body Lift); POC testing; skin and wound care; MAK; SBAR/ bedside report; monitor set up; orthostatic vital signs, 12-lead EKG and T-PA. Completing all of the assigned stations will require approximately 1 to 1½ hours. Jefferson Hospital is pleased to welcome the following new employees who attended General Orientation on March 2: Eating Healthy Sample Healthy Foods during Nutrition Month March is National Nutrition Month. Stop by the table outside the J Café each Wednesday this month from 11 a.m. to 1 p.m. for educational materials and samples provided by our dietitians. The featured samples also will be available for purchase in the J Café ‘On the Go’ cooler. The schedule includes: on March 11, Healthy Snacking, sample hummus dip; on March 18, Colorful Fruits and Vegetables, sample kale salad; and on March 25, Dairy and Alternate Dairy products, sample almond, soy, rice milk. Tip: Looking for a quick, healthy snack? Toss together a simple trail mix made with wholegrain cereal, nuts and dried fruit for an energizing mix of complex carbohydrates and protein. In the Spotlight Psychologist Featured on TV News Program Joseph Cvitkovic, PhD, Director, Behavioral Health Care, Jefferson Hospital, was asked to share his expertise on PCNC-TV’s “Pittsburgh Now” morning show hosted by Chris Moore, on Friday, Feb. 27. Dr. Cvitkovic provided insight into what draws young people away from home to join radical groups, such as those focused on terrorism. Zachary Allan Donald Beck Amanda Cardillo Courtney Crawford Dina DeFrancisco Natalie DiPiazza Sandra Fleminga Christine Gazzo Jessica Gilham Joshua Grosclaude Kirsti Harding Brittany Jones Gayle Kantor Mary Kolski Tamika Michael Amy Paull Bradley Rebovich Dantaé Reeves Alysha Rodriguez Aileen Ruse Megan Seeman Raymond Sleasman Clayton Soffel Melinda Stedding Chauqualia Washington Emergency Department Emergency Department Hospitality Services Hospitality Services Occupational Therapy Lab General Obstetrics Obstetrics Radiology 4 West/Medical Surgical Hospitality Services 3 East/Rehab Obstetrics Case Management 3 South/Stroke Obstetrics Lab General Obstetrics 5 South/Medical PCU Obstetrics Lab General Lab General 4 Northeast/Oncology Obstetrics 3 West/Joint Care Center Register NOW! Boston Trail 5K & Half-Marathon Saturday, April 18 at 9 a.m. The last day for early pricing and to get a race shirt is March 28. Sign up for a Jefferson Team - Prizes will be awarded! www.theBostonTrail.com On Campus Stroke Risk Screening March 27 A free community stroke risk screening will be held on Friday, March 27, from 8 a.m. to noon, Jefferson Room, Bibro Pavilion. The screening includes a stroke risk assessment, blood pressure, body fat analysis, cholesterol, HDL and blood sugar levels. Counseling and educational materials will be provided; there will be light refreshments and giveaways. To register, call 412.469.7100. Your Newsletter, Your Voice If you have an idea, suggestion or request for an article to be included in Our Jefferson Hospital, please send it to ourjeffhosp@jeffersonregional.com.