NADA 20 GROUP (CD16) APRIL 2013 MANAGERS MEETING

NADA 20 GROUP (CD16)
APRIL 2013 MANAGERS MEETING
LOCATION:
Cosmopolitan Las Vegas
3708 Las Vegas Boulevard South
Las Vegas, NV 89109
ARRIVAL:
Sunday, April 14th, 2013
MEET:
Monday, April 15th, 2013
Tuesday, April 16th, 2013
DEPARTURE: Tuesday, April 16th, 2013
PLEASE READ THE ATTACHED AGENDA AND BRING THE FOLLOWING:
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FEATURES:
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This agenda
Your March 2012 composite
Your March financial statement (service section)
A hand-held calculator
20 copies of your best idea for the idea session
Warranty accounts receivable schedule, sorted from oldest to most current
Parts / service / body accounts receivable schedule, sorted from oldest to most current
Best Practices
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Recruiting Technicians
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Managing the Morning Service Drive
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Sales to Service Handoff
An enthusiastic attitude and a willingness to share your thoughts and expertise
Any topics that you would like to have addressed by the Group. Be prepared during your
turn in “around the room.”
Financial statement analysis
Idea session
Parts performance analysis
Open Group discussion “Sales to Service Handoff” Update
Open Group discussion Best Practices in Managing the Morning Service Drive and
Recruiting Technicians
Welcome to the CD16 Fixed Operations Managers 20 Group. This meeting will lend itself to the identification
of trends and opportunities that you can take back to your store for immediate implementation. It also helps
build solid relationships with fellow members with whom you may interact between our three annual meetings.
There is a worksheet accompanying this agenda that must be filled out before the meeting. Yes, it is homework
and it involves a 100 RO survey, but this will allow us to re-calculate your exact effective labor rate and
evaluate your work mix. One blank sheet (attached) is the one that you need to copy seven times (or more)
and use as the source document for the 100 ROs. Or better yet, populate the Excel spreadsheet provided to
you, through a separate e-mail sent to you. There is another that will serve as an example of the same sheet
that is filled out. Your sheet should mirror this sample, although you may put three kinds of labor from one RO
on one line. Please do not forget to add the columns as shown in the example. Don’t forget the menu sales or
one-line ROs. The third sheet is an example of some types of labor in the three categories we are checking.
Please complete the worksheets by putting them on the excel sheets emailed to you and email them to me
by April 5th. Please e-mail the Excel workbook so I can compile the information and have it ready for the
meeting. I don’t need the actual 100 ROs, just the seven sheets. My email address is mrogers@nada.org. Please
don’t be late!
Your flights should have you arriving in time for the reception on Sunday at 6:00 p.m. Departure times should
be no earlier than 2:30 p.m. on Tuesday.
Dress is business casual. Please call me with any questions at (303) 884-7228. This agenda is posted on the
NADA 20 Group web site at www.nada20group.org.
Sincerely,
Mark J Rogers
Mark J. Rogers
NADA Management Consultant
TO BE READ
The statement in italics/bold print below should be read at the beginning of each meeting. A
copy of this exhibit must be included with each meeting agenda distributed to individual group
members.
Free and open discussion among group members is essential to the success of the
individuals and made possible because no member competes with others in that group.
There is no intent by NADA/ATD that the historical data, open discussion, and agenda
items will lead to areas prohibited by anti-trust laws. Care should be taken to avoid any
and all discussions with any member or members of 20 Group on matters prohibited by
the anti-trust laws. These areas include that:
1. There is no talk of expressed or implied agreements affecting the price(s) of goods or
services.
2. There is no discussion of prices to be charged in the future.
3. There is no group pressure to compel adherence to price minimums or maximums.
4. The individual dealer data in a group is not disclosed to dealers or others who are not
members of that group.
OTHER INFORMATION
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REMEMBER: If you cannot attend the meeting, please advise NADA-ATD 20 Group
and your group Chairperson, as soon as possible. All meeting expenses for the group,
any planned social function where NADA-ATD 20 Group must give a guarantee to the
hotel or other vendor, planned lunch breaks, NADA-ATD 20 Group consultant travel
expense, meeting room equipment, and outside speakers will be prorated to all groups
members, present or not.
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Views and opinions of panelists/speakers are their own and do not necessarily represent
those of NADA / ATD.
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Similarly, the NADA/ATD 20 Group shall avoid taking positions that may give the
impression that it represents the views of NADA/ATD.
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Members should retain a copy of each meeting agenda in their files for future I.R.S. audit
purposes. 20 Group maintains only current-year and previous-year group meeting
agendas on file.
DISCLAIMER: The National Automobile Dealers Association “NADA” has developed this information to inform its dealer
members and others about conditions in the industry. The collection and any presentation of this information are not
intended to encourage concerted action among competitors or any action on the part of dealers, manufacturers or any third
party that would in any manner fix or stabilize the price or any element of the price of any good or service, or exclude or limit
any competitor or business from the marketplace. Any action taken in response to this information must be based on the
individual business judgment of the recipient. No effort is made or intended by NADA to encourage any agreement,
expressed or implied, based on this information.
NADA-ATD 20 Group  8400 Westpark Drive  McLean, Virginia 22102-3591
(703) 448-5891  (800) 252-NADA (6232), Option 4  Fax (703) 821-7289
E-mail: 20group@nada.org  Web Page URL: http://www.nada20group.org
NADA 20 GROUP
MEETING AGENDA
CHYRSLER (CD16)
CHAIRMAN: CONNIE RUSSELL
MEETING COMPOSITE: MARCH 2013
THE COSMOPOLITAN LAS VEGAS
3708 LAS VEGAS BLVD SOUTH
LAS VEGAS, NV 89109
WWW.COSMOPOLITANLASVEGAS.COM
APRIL 14-16TH, 2013
CONSULTANT: MARK J. ROGERS
(970) 377-9855 / FAX: (970) 377-3561
E-MAIL: MROGERS@NADA.ORG
Please remember, this agenda is only a guide. Every effort will be
made to keep the meeting within the current issues of importance
determined by the Group. We will, however, start and end as noted.
Sunday, April 14th, 2013
ARRIVAL AND CHECK-IN
6:00 p.m.
EXECUTIVE MEETING – CHANDELIER BAR, 2ND LEVEL
6:30 p.m.
GROUP RECEPTION / DINNER FOR MEMBERS AND GUESTS – CHANDELIER
BAR, 2ND LEVEL
Monday, April 15th, 2013
7:00 a.m.
BREAKFAST BUFFET IN THE MEETING ROOM – CONDESA 8
8:00 a.m.
MEETING CALLED TO ORDER BY CHAIRPERSON – CONNIE RUSSELL
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Welcome guest and prospects(s), tell us a little about your self
Chairperson’s welcome
The purpose and intent of this meeting
REMARKS – MARK ROGERS
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We have a busy meeting planned, so let’s get to it
Administrative issues
Array of Profits
CD16 April 2013 Meeting Agenda
2
Let’s take a look at where the money is being left on the table and see if we
can’t find some great process on how to collect it from those at the top of
page 5 in the following areas: Warranty and Parts/Service/BS/ receivables.
You were asked to bring the following detail schedules:
Warranty accounts receivable schedule
Parts / service / body accounts receivable schedule
EFFECTIVE LABOR RATE STUDY
I will have the data from the survey sheets that you faxed or emailed over and
will dial-in on our exact effective labor rate. Are you charging what you think you
are charging? Are there reasons why you are not turning the profit that you want
in the service department?
What are some of the things that you can do to improve your service operation
without driving another single customer to your door? We will take another indepth look at the value of six minutes. When all we have to sell is time, we want it
to be valuable.
11:00 a.m.
COMPOSITE REVIEW
Let’s start with pages B-D. First, we will look at our overall profitability year-overyear on pages B & C. Have your numbers changed drastically year-over-year?
Why? Do we know why? Should we know why?
Come prepared to talk PROCESS! What process is causing the problem? What
process will alleviate the problem?
Structuring for a profit means matching revenues with expenses. Some of your
operations are not structured for a profit! We will look at the gross, expense, and
net profits to determine where you may have opportunities. Page B will give you
a look into service department profitability. Page C will show you the parts
department and the body shop.
Let’s look at the total absorption of the back-end of the dealership as we review
page D.
COMPOSITE REVIEW, PAGES 31-43
Please review the composite (available on your web site) before the meeting. I
will have hard copies available at the meeting.
12:00 Noon LUNCH IS SERVED – CONDESA 9
We will adjourn for lunch, but be back in one hour so we can get going with our
afternoon!
CD16 April 2013 Meeting Agenda
1:00 p.m.
COMPOSITE REVIEW – CONTINUED
MEETING CONTINUES WITH BEST PRACTICES
BEST PRACTICES – MANAGING THE MORNING SERVICE DRIVE
How can you help the Group? How can they assist you? Bring your problems,
your problem solving skills, and your solution. What do you do to make this
process efficient?
BEST PRACTICES – TECHNICIAN RECRUITING
How can you help the Group? How can they assist you? Bring your problems,
your problem solving skills, and your solution. What do you do to make this
process efficient?
“SALES TO SERVICE HANDOFF” PROCESS FOLLOW-UP
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Who has improved their process?
How? What did you change?
Is it followed? Where are you encountering pushback?
100 percent of the time?
Every customer, every time?
This may be as important as any process in your dealership!!
4:00 p.m.
THE ABSOLUTE BEST IDEA SESSION
This is the cornerstone of the 20 Group program. This is where members can
really take some concrete ideas back to their stores. The idea for this session
must be from the parts or service area of our dealership. It can be an idea to
increase sales or gross, or an expense control idea. The idea will be presented
by the service manager present. Please bring 20 copies on company letterhead
for everyone in the room. You will have five minutes to present your idea to the
Group and a few minutes for follow-up questions.
Ideas, ideas, ideas! Please present an idea that has a documented record of
success. I’m sure you all agree that the idea session is one of the best parts of
the meetings. It’s up to all of us to present ideas that everyone can use and
experience the same success as the presenter. The price of admission will be
$20 with an idea and $50 without one. First and second place will split the pot
60/40.
5:00 p.m.
MEETING ADJOURNS
6:00 p.m.
MEET IN CHANDELIER BAR FOR A SHORT WALK TO DINNER
6:30 p.m.
GROUP DINNER – MASTROS
3
CD16 April 2013 Meeting Agenda
4
Tuesday, April 16th, 2013
, 2010, 2010
7:00 a.m.
BREAKFAST IN THE MEETING ROOM – CONDESA 8
COUNTINUE FROM YESTERSDAY
7:30 a.m.
TIRES**TIRES***TIRES***TIRES***TIRES***TIRES***TIRES***TIRES***TIRES
How aggressive are you going after tire sales? Did you know 70 percent of the
people that buy tires from us, return to us for service? Yes, that is correct,
70 percent! Tires need to be a MAJOR focus of our service department.
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How do your Gross Profit Retention Percentages match up with the Group?
Better? Worse? Do you know why? Should you know why? What is it costing
you if your gross percentage is below average?
Are we stocking tires?
Are we selling tires?
When are we going to get in the tire business?
Do we have Menu Tire Pricing for quick estimates?
What is your tire Inventory?
MORNING BREAK
SET OBJECTIVES FOR THE NEXT MEETING
For a few minutes, each dealership will break out and set objectives for the next
meeting or for the year. These objectives from the managers will be tracked, so
that we can review them at each meeting. There can be more than one objective
per manager. Make sure that you state your current position and the goal. Also,
tell us where to find it in the composite.
BREAK
ADMINISTRATIVE TIME
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11:30 a.m.
Agenda suggestions for the next meeting
Turn in roster correction sheets
Turn in objective for the next meeting
MEETING ADJOURNS
Travel Safe! See you in Jackson Hole!
IDEA SESSION
BALLOT
DEALER #
DEALER’S NAME
GROUP
MEETING DATE
CD16
April 14-16, 2013
$$$ MONEYMAKING IDEA $$$
YOUR VOTE: DEALER # ____
OBJECTIVE FOR OUR NEXT 20 GROUP MEETING
Dealership:
20 Group Code: CD16 - ___ ___
I plan to accomplish the following objective before our next meeting in:
Date: August 2013
City: Jackson Hole
Objective
As shown on composite:
Target Date
Page _____
Column _____
Line _____
Track your progress each month when you receive your composite, using the boxes
below:
Results
My Action Plan for Achieving This Objective Is As Follows:
Signature:
Meeting Location: Las Vegas, NV
Date:
PROBLEM SOLVING SESSION
Dealer Name:
______________________________ 20 Group: CD16 - ___ ___
Describe your number one concern below and bring it to the meeting!
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
USED-VEHICLE INFORMATION SHEET
(1)
(2)
(3)
(4)
(5)
Days in Inventory
Number of Units
Dollar Value
Total %
Dollars per Unit
Wholesale Value
0 – 30
31 – 60
61 – 90
91 – 120
121 days and over
Total
My Ten Oldest Used Cars Are:
Year, Make, Model
Days in Stock
Inventory Value
Totals
Average:
________
Average:
________
Source*
Mileage
Calculation instructions for top portion of worksheet
1.
Columns (2) and (3) should be available on your computer system.
2.
Column (4) is calculated by dividing the dollar value of each line of column (3) by the total of column (3).
3.
Column (5) is calculated by dividing column (3) by column (2)
*Source Codes for bottom portion of worksheet
A
FS
T
W
D
S
L
O
= Open Auction
= Factory Auction
= Trade
= Wholesale
= Dealer Purchase
= Street Purchase
= Lease Return
= Other
USED-VEHICLE FRONT-END GROSS DISTRIBUTION ANALYSIS
20 Group: CD16 - ___ ___
Gross Per Unit
Number of Retail Sales
Losers
$0 - 500
$501 - 1,000
$1,001 - 1,500
$1,501 - 2,000
$2,001 - 2,500
$2,501 - 3,000
$3,001 - 3,500
$3,501 - 4,000
$4,001 - 4,500
$4,500 - 5,000
$5,001 - 5,500
$5,501 - 6,000
$6,000 and over
Please complete this form based on the prior two months of retail sales.
NADA Repair Order ELR Analysis
______
Dealership: _______________________
Today’s Date: _____________________
Circle One: Total Shop / Service Advisor
____________________________________
Mod Yr.
R
Make/
O
Model
#
Prepared by: ________________
Mileage
Competitiv
e Labor
Sales
Flat Rate
Hrs. Sold
$24.50
0.7
Maint
Labor
Sales**
Page ______ of
RO Date(s):
Flat Rate
Hrs. Sold
Repair
Labor
Sales
Flat Rate
Hrs. Sold
Effective
Labor
Rate
One Item
RO
1365
2010
Car
3,750
1368
2009
Truck
19,502
1369
2007
Van
61,035
1371
2004
Car
75,213
1374
2009
SUV
15,369
1375
2008
Truck
30,569
1378
2006
Van
63,015
1380
2005
Car
90,359
1382
2009
Car
15,163
$9.95
0.3
1
1383
2008
Truck
30,359
$9.95
0.3
1
1386
2008
SUV
41,059
$9.95
0.3
1388
2010
SUV
7,503
$9.95
0.3
1389
2002
Car
120,635
$9.95
0.3
1390
2004
Truck
60,593
1395
2002
SUV
131,408
TOTAL
Effective Labor Rate By Category
RO Breakdown
**Circle menu package sales.
$79.50
$9.95
1.5
0.3
1
$110.00
$9.95
2.0
$253.70
4.3
0.3
1
$101.95
$105.50
$220.00
1.9
2
$174.00
2.9
$188.80
3.2
4.0
1
$254.80
4.9
$228.50
3.8
$9.95
0.3
$159.00
3.0
$452.5
7.1
$104.10
3.1
$1030.75
19.3
$1297.50
21.3
ELR-C
$33.58
ELR-M
$53.41
ELR-RS
$60.92
Current
Yr.
1 Yr. Old
2 Yrs.
Old
3 Yrs.
Old
Older
2
3
3
1
6
5
O A EFR
List total in the box:
$55.66
3
NADA Repair Order ELR Analysis
______
Dealership: _______________________
Circle One: Total Shop / Service Advisor
____________________________________
Mod Yr.
R
Make/
O
Model
#
Prepared by: ________________
Today’s Date: _____________________
Mileage
Competitiv
e Labor
Sales
Flat Rate
Hrs. Sold
Maint.
Labor
Sales**
Page ______ of
RO Date(s):
Flat Rate
Hrs. Sold
Repair
Labor
Sales
Flat Rate
Hrs. Sold
Effective
Labor
Rate
TOTAL
Effective Labor Rate By Category
RO Breakdown
Current
Yr.
1 Yr. Old
ELR-C
2 Yrs.
Old
ELR-M
3 Yrs.
Old
ELR-RS
O A EFR
Older
List total in the box:
**Circle menu package sales.
One Item
RO
Examples of Types of Work for Each Category
Competitive Examples
LOF
Rotate or balance tires
Coolant flush
Battery inspection/Charging system check (not diagnostic)
Transmission fluid change
A/C check
Maintenance Examples
Use customer pay only.
Formula:
Labor Dollars Sold divided by Flat Rate Time Paid = Effective Labor Rate
Brakes
Shocks/struts
Exhaust
Alignment
Tune up
Belts/hoses
Light bulbs
Evac. & charge A/C
Repair Examples
Menu Items are 15K, 30K, 60K Factory Recommended Services
Engine repair
Electrical or any other diagnosis time
Transmission/Diff. repair
Check engine lights
Drivability
Computer scans
A/C repairs
Anything else
NADA/ATD 20 Group Program
8400 Westpark Drive
McLean, VA 22102-3522
703-821-7220  FAX 703-821-7289
nada20group@nada.org  www.nada20group.org
Automatic Credit Card Billing Authorization
NADA has implemented the technology to maintain your credit card information on file,
in an encrypted and masked electronic format, and automatically charge your various
20 Group expenses directly to the credit card account you designate for this purpose.
To activate this automatic payment option, fill out all of the requested information below
and fax it to 703-245-5268.
Please select the type(s) of invoices eligible for automatic payments:
___
20 Group Monthly Dues
___
Additional composites and/or printed electronic composites
___
20 Group Meeting Expenses
I hereby authorize NADA 20 Group to direct charge my share of future 20 Group meeting
expenses to the credit card account listed below. I acknowledge that each meeting invoice
amount is unique to that particular meeting, which will affect the total amount debited in each
occurrence.
PLEASE PRINT CLEARLY
Dealership:
________________________________________________________________
NADA ID #:
________________________________
Type of Card:
(please circle)
VISA
20 Group Code: CD16 - __ __
MasterCard
American Express
Card Number:
____________________________________________________
Expiration Date:
_______________________
Name on Card:
____________________________________________________
Cardholder Address:
____________________________________________________
____________________________________________________
Cardholder Signature:
____________________________________________________
NADA / ATD 20 Group
8400 Westpark Drive MS #35
McLean, Virginia 22102-3591
Telephone: (703) 821-7220
Toll Free: (800) 252-NADA Ext #4
Facsimile: (703) 821-7289
Is Your Roster Information Accurate?
Please check the information on the attached roster list and verify its accuracy. If anything needs to be
corrected, please note it below and fax it to (703) 883-2382 or turn it in to the moderator at the end of this
meeting. Fill in ONLY the items that need to be changed! Thank You!
Member Code (required):
CD16 - ___ ___
NADA ID #:
Roster Item:
Should Be:
Was:
Dealer’s Name:
Dealer’s Nickname:
Spouse’s Name:
Dealership Name:
Mailing Address:
City, State, Zip:
Office Telephone Number:
Fax Number:
Cell Phone Number:
E-mail Address:
Web Site (URL) Address:
Makes:
Name Changes: A membership transferred to an individual other than the one appearing on the current
roster must be approved by an authorized representative of this dealership. By signing below, signee
agrees he/she is an authorized representative of this dealership, approves the name change, agrees the
above individual will participate in the NADA-ATD 20 Group, and has read, understands, and agrees to
abide by the NADA-ATD 20 Group Bylaws. (Please contact NADA 20 Group if you need a copy.)
Authorized Representative: _____________________________________________ Date: _________
(Please Print)
Signature: ___________________________________ Title: __________________________________
NATIONAL AUTOMOBILE DEALERS ASSOCIATION
8400 Westpark Drive, McLean VA 22102-3522
20 Group Consulting Program
Roster with Prospects
CD16
3/13/2013
** Indicates Chairman
* Indicates Vice Chairman
Code
ID
Consultant: Mark Rogers
Nickname
(Spouse)
Dealer's Name
Dealership
02
331174162
Kelly / Phil
/ (Sandy)
Kelly Schrant / Phillip J. Spady
Phil Spady Chrysler Dodge
2806 23rd St
Columbus, NE 68601-3206
(402) 564-2846
(402) 564-7137
CP
DG JP
cutlas724@aol.com
broadwayphil@hotmail.com
03
331134540
Phil
Phillip J. Spady
Broadway Chrysler Jeep Dodge
2720 Broadway Ave
Yankton, SD 57078-4826
(605) 665-8033
(605) 665-7548
(402) 750-3931
CP
DG JP
broadwayphil@hotmail.com
04
331033061
Jordan
(Emily)
Jordan M. Papik
Papik Motors Inc
PO Box 536
Luverne, MN 56156-0536
(507) 283-9171
(507) 283-9254
(605) 261-3574
BU CD CH CP
JP
jordan@papik.com
05
331022619
Cody / Martin
(Donnita)
Cody Swanty / Martin Swanty
Martin Swanty Chrysler Dodge Jeep
2640 E Andy Devine Ave
Kingman, AZ 86401-4822
(928) 753-3131
(928) 753-3107
(928) 716-2639
CP
DG JP
codyswanty@yahoo.com
martinswanty@yahoo.com
06
331094394
Jeff
Jeffrey M. Reynolds
Westgate Chrysler Jeep Dodge
2695 E Main St
Plainfield, IN 46168-2710
(317) 839-6554
(317) 838-5102
(317) 345-9509
CP
DG JP
jreynolds@westgateauto.com
07
331162025
Craig
(Teresa)
Craig Lahrman
Eastgate Chrysler Jeep
500 N Shadeland Ave
Indianapolis, IN 46219-4805
(317) 352-9361
(317) 351-2010
CP
DG JP
clahrman@eastgateauto.com
10
331112913
Ryan / Kim
Ryan M. Roscia / Kim Jugowicz
Dick Huvaere's Richmond Chrysler
Dodge Jeep
67567 S Main St
Richmond, MI 48062-1925
(586) 727-7577
(586) 727-2240
(810) 602-0720
CP
DG JP
ryan@huvaere.com
kjugowicz@huvaere.com
12 *
00100564
Connie / Martin
Connie Russell / Martin Swanty
Swanty's Chrysler Dodge Jeep
2494 Hwy 95
Bullhead City, AZ 86442-7306
(928) 704-2222
(928) 704-2231
(928) 716-3737
CP
DG JP
azcarlady@gmail.com
14
331170552
Matt
(Jamie)
Matthew R. Wilcox
Wilcox Automotive
321 19th St SW
Forest Lake, MN 55025-1352
(651) 236-6377
(651) 236-6536
(651) 724-8173
CP
DG JP
RM
matt.wilcox@wilcoxchrysler.com
15
331072655
Richard
(Colleen)
Richard Bishop
Cherokee Chrysler Dodge Jeep
200 Liberty Blvd
Canton, GA 30114-2845
(678) 493-1000
(678) 493-1108
(404) 304-7869
CP
DG JP
rbishop@cherokeeCDJ.com
17 **
331010834
Mark / Marti
Mark D. Waltermire / Marlene Hollenback
7700 E Sprague Ave
Spokane Valley, WA 99212-2997
(509) 924-3250
(509) 924-4567
(509) 220-2803
CP
DG JP
RM
markw@dishmandodge.com
martih@dishmandodge.com
18
331178846
Dave
(Susan)
Dave Meade
White's Energy Motors
203 Motor Court
Gillette, WY 82718-7657
(307) 687-0499
(307) 682-1245
(307) 267-4810
CP
dmeade@whitesenergymotors.com
19
00105024
Tim / Tim
(Pam)
Tim Westrum / Tim Hommer
Granger Motors Inc
PO Box 57
Granger, IA 50109-0057
(515) 999-2224
(515) 999-2385
(515) 229-5295
CP
DG FD
JP
timw@grangermotors.com
timh@grangermotors.com
21
331075302
Brian / Jorge
(Nan) / (Debbie)
Brian I. Kitagawa / Jorge Mahilum
Kona Auto Center
76-6353 Kuakini Hwy
Kailua Kona, HI 96740-2228
(808) 329-4408
(808) 329-7499
(808) 936-7536
CP
DG JP
NI
bikitagawa@gmail.com
jorge.mahilum@konaauto.com
22
00118044
Brian
(Nan)
Brian I. Kitagawa
Kamaaina Motors
400 E Kawili St
Hilo, HI 96720-5045
(808) 935-3741
(808) 969-1712
(808) 936-7536
CP
DG JP
bikitagawa@gmail.com
24
00117327
Mike
(Nancy)
Michael Berg
Holiday Chrysler Dodge Jeep
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937-8200
(920) 921-0850
(920) 921-4013
(920) 375-6093
CP
DG JP
mberg@holidaycdj.com
25
00118697
Bob
(Sharon)
Robert W. Byington
Stockton Dodge Inc
PO Box 8009
Stockton, CA 95208-0009
(209) 956-1920
(209) 478-8672
(209) 649-8256
DG
rbyington@stocktondodge.com
26
00121799
David
(Carla)
David J. Pompey
Scranton Dodge Chrysler Jeep
1146 Wyoming Ave
Scranton, PA 18509-2715
(570) 344-1261
(570) 207-9701
(570) 840-8243
CP
DG JP
dpompeii@aol.com
27
331097823
David / David
(Karen) / (Carla)
David C. Senkow / David J. Pompey
Tunkhannock Auto Mart
509 Hunter Hwy
Tunkhannock, PA 18657
(570) 836-2266
(570) 836-3150
(570) 840-8243
CP
DG JP
dsenkow@dodgechryslerjeep.net
dpompey@dodgechryslerjeep.net
Mailing Address
Office/Fax/Cell
Makes
19 Members
11
331180196
Dan
Dan V. Lackey
Asheboro Chrysler Dodge Jeep Mazda
1709 E Dixie Dr
Asheboro, NC 27203-8818
(336) 625-6123
(336) 625-6697
CP
DG
1 Prospect
JP
MZ
DG
GL