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MedTox Laboratories
402 County Road D
St. Paul, MN 55112
888-557-2590
April 3, 2015
Re: MyMedTox Web Application Release: Q2 2015
Dear Valued Customer:
Effective Sunday, April 12, 2015, MedTox anticipates the release of enhancements to the MyMedTox Web
application. To assist with a smooth implementation of changes, please see the enclosed overview and
screenshot detail of changes that will be included in the release. Processes affected by the release are as
follows:
Password and User ID
Users will be prompted to change their password
every ninety (90) days. We encourage users to
change their password the next time they log into
MyMedTox and then change every ninety (90) days
when prompted.
MedTox will assign a unique user name at the time
of new user set up. User names will not be in email
format. Note that existing usernames in email
format will not be changed.
Order New Test Screen
Previously on the Order New Test screen, the
account number field was listed first. With the new
release, the account number field will be listed after
the donor information.
Internet Explorer Compatibility View Settings
longer be required and the user must remove
medtox.com from Compatibility view. For users
who do not have access to change this setting, an
IT representative may be needed to make the
change.
Collection Complete-Entering Test Results
Prior to the release, when an instant testing device
test was completed the following link appeared:
Enter the test results for this order. After the
release, a collector will access the link to enter test
results on the left navigation pane by clicking on
Specimens to Test.
Editing Orders
Collectors were not previously able to edit orders.
After the release, the collector may edit an order by
accessing the order through the Scheduled
Collections page by clicking on Edit.
Prior to the release, the MyMedTox system
required the user to add medtox.com to their
Internet browser’s Compatibility Mode. This will no
If you have any questions or concerns with these changes, please contact eChain Support at 888-557-2590 or
email mtxechain@labcorp.com. We value your business and we look forward to continuing to be your source
for laboratory services.
MyMedTox Web Application Release: Q2 2015
Summary of Changes
Order New Test Screen .......................................................................................................................................................... 2
Current Process .................................................................................................................................................................. 2
New Process ....................................................................................................................................................................... 2
Internet Explorer Compatibility View Settings...................................................................................................................... 3
Collection Complete-Entering Test Results ........................................................................................................................... 4
Current Process .................................................................................................................................................................. 4
New Process ....................................................................................................................................................................... 4
Editing Orders ......................................................................................................................................................................... 5
Editing an Order ................................................................................................................................................................. 5
Page 1 of 5
Order New Test Screen
Current Process
The account number field is listed first.
New Process
The Donor information is listed first
Page 2 of 5
Internet Explorer Compatibility View Settings
Currently there is a setting within Internet Explorer that must be turned on. With the new release Compatibility View
Settings will need to be updated.
Updating Compatibility Mode
1. Open Internet Explorer.
2. Click on Tools, Compatibility View Settings.
3. Highlight MedTox.com under the Websites you’ve added to Compatibility View.
4. Click Remove then click Close.
Page 3 of 5
Collection Complete-Entering Test Results
If your account is set up to enter instant test results in eChain and you complete a collection currently, there is a link to
enter test results on the Collection Complete Page. Now all specimens that need testing will be located on the left
navigation pane under the Specimens to Test link.
Current Process
Click on the link provided to test the specimen right after the collection.
New Process
In the left navigation pane click on Specimens to Test and choose the specimen you will be testing from the list.
Page 4 of 5
Editing Orders
Currently the person who created the original order is the only one who can edit the order. The new release will allow
collectors to edit orders.
Editing an Order
Click on Scheduled Collections and then click Edit.
Page 5 of 5