Program Fee: $125.00 for AzAHQ Member $160.00 for Non-members (Includes: Applied for 7.0 CPHQ credits, breakfast and lunch) Please use our online Registration: http://azahq.org/education Click on how to register link to complete the registration Payment:: at least 7 days prior to conference is appreciated PayPal: follow directions on the online education registration form. Mail check payable to AzAHQ after completing online registration to: Holly Grems, AzAHQ Association Mgr 20118 N. 67th Ave, Ste 300-470 Glendale, AZ 85308 Request for cancellation refund must be made at least 5 days prior to conference by Emailing azahq@juno.com or call 623- 680-9955. 2014 Fall Conference Leading Quality Change Across the Continuum of Care Friday November 7th, 2014 7:00am Registration 8:00am - 4:30pm Program Grand Canyon University, Peoria Campus Desert Canyon Corporate Center 2411 W. Peoria Ave Phoenix, AZ 85029 Breakfast and Lunch Provided NOTE: Register early because seating is limited. Post this flyer in your department so others can be sure to see the event details. Speakers Robin Trush Director of Business Intelligence Jewish Family and Children Services Laura Young Executive Director Behavioral Health Network of Arizona Topic: “Care Coordination: The Behavioral Health Perspective” Topic: “Best Practices in the Behavioral Health Network” Brenda Carle Transitional Care Coordinator – Hospital to Home Tucson Medical Center Joanne Woodall Director of Case Management Tucson Medical Center Program Description: With the evolution of healthcare reform an increasingly important area of focus is the continuum of care. This program will provide different perspectives on leading quality change across that continuum of care. Presenters will address components of the Triple Aim (Population Health Management, Improving Patient Experience, and Reducing Costs). Attendees will increase understanding on best practices in behavioral health, acute care transitions, ACO coordination practices, patient experience/engagement initiatives, and acceleration tools for leading that quality change. Topic: “Engagement for Change: Hospital to Home” Laura Holub Director of Care Coordination Arizona Connected Care Karen Popp Team Lead Care Coordination Arizona Connected Care Topic: “Engagement for Change – Community Stakeholders” Agnes Balog Patient Experience Advisor Press Ganey Associates Inc. Mark Patton Education Team Lead AzAHQ Strategic Accounts Manager – Myriad Genetics Topic: “Beyond Satisfaction: Hearing the Voice of the Patient across the Continuum of Care” Topic: “Updating the Tool Box – Acceleration Tools for Quality Change” Agenda 7:30am Registration and Breakfast 8:00am 8:15am Welcome and Introduction Program 12:00pm LUNCH General Assembly Meeting 1:00pm Program 4:30pm Closing Remarks