CHICAGO BRANCH 19 S LaSalle Street, Suite 200 Chicago IL 60603 INTERNET BANKING STEP-BY-STEP GUIDE TO ENROLL ONLINE 1|Page What are the benefits of getting access to my accounts through Internet Banking?       Transaction viewing with query facility Internal transfers within your accounts with SBI Chicago Remittance transactions to India in USD or INR Statement viewing and printing Opening of additional accounts with SBI Chicago Payment to a large variety of pre-approved list of suppliers/ vendors e.g. Utility Bill etc.  Addition of External Accounts for originating ACH transactions from Chicago Branch Pre-condition You should be existing account holder in State Bank of India, Chicago (The Bank). You should have following information with you: 1. 2. 3. 4. 5. Account Number Social Security Number Date of Birth Home Phone Number, and ZIP code 2|Page Step 1: Please type following URL in the web page (preferably in Internet Explorer) https://www.statebank.com/online.htm 3|Page Step 2: Click on Retail Banking. Select Chicago from Dropdown. Step 3: Click on “enroll online” 4|Page Step 4. Please give valid information in all fields and click continue.  Where is my Customer ID?  Your Customer ID is the first 9 digits of your account number.  What is my Home Phone Number?  Your phone number registered with the Bank (State Bank of India, Chicago) You will be prompted to set your login ID and temporary password (Remember, you will be prompted to change the password on next login). Step 5: Now you shall be displayed this page: 5|Page Step 6: Please give login ID you have created and Password you have set. You will be prompted to change password now. Remember the login ID and Password are case sensitive. 6|Page Step 7: Now “Create Authentication Credential”. You have to choose image and create phrase. (it will be displayed to you each time you login into the Internet Banking). This protects the customer from giving information in a phishing site. Step 8: You have to complete Challenge Questions and Answers. One out of these questions will be asked to you if you login from a different computer. If you do not want to answer this question when you login next time, please register your computer in the password page. It is essential to remember your questions and answers for future use. 7|Page You will be displayed preview screen on Submit. On submit, you shall get the following screen. Please click on “Access Accounts”. 8|Page STEP 9: On clicking Access Accounts you need to accept Service Agreement and Surekey agreement. Please click on “I Accept” and “Enroll” respectively. 9|Page STEP 10: You have to complete Surekey enrollment. In order to do some transactions, like create recipient it is necessary to enroll you to get the sure key in your mobile device / e-mail. It is an added security feature in our Internet Banking site which protects you in case your credentials to access your account have been compromised. 10 | P a g e  What is PIN ID?  It is another password which is used along with sure key when you create recipient for remittance. The parameters for PIN are given in the “Surekey Enrollment” screen.  What mobile number should I provide?  You should preferably provide your registered mobile number. The Surekey shall be delivered to this mobile number when you create a recipient or PIN ID.  What is e-mail address? Why it is prepopulated?  This e-mail address is already registered by you with us. This e-mail address will be receiving the Surekey /PIN ID.  What is Create Surekey Phrase?  You can create a suitable phrase. This phrase shall be part of the Surekey you receive in e-mail / mobile number when you create a recipient. It shows that the message for Surekey has come from an authentic source. On submit, you shall receive text message on your mobile device. There is no need to respond to the e-mail/ text message you receive. This is to confirm that you are enrolled in Surekey. Now you will see My Bank page displaying all the accounts linked to your Customer number. 11 | P a g e Please print the transaction rights form provided in the Forms section of the SBI Chicago internet banking site. Please complete it, sign and send us back at our fax number 312-701-0232 to enable the transaction rights. Thanks for Banking with us. If you need any clarification please free to call us at 312-621-1200 (Extn 222 / 212 /213) or drop us an e-mail at avppb.chicago@statebank.com / pb.chicago@statebank.com / mgrsys.chicago@statebank.com 12 | P a g e