WORK. LIFE. SEMINARS AND TRAININGS EMPLOYEE ASSISTANCE PROGRAM WORKPLACE STRATEGIES WORK. LIFE. SOLUTIONS. SELF-DRIVEN WEB COURSES WORKPLACE STRATEGIES BUILDING SUCCESSFUL TEAMS: PROMOTING A CUSTOMER FOCUS: • Resolving Conflicts in the • Delivering Customer Service • Working Together: Being Part • Calming the Angry Customer • The 3 C’s: Communication, Workplace of a Diverse Workplace • Creating a Positive Work Environment Excellence Collaboration, and Making it Count • Moving Forward: Navigating • Shift Work Strategies MANAGEMENT: THE BIG ISSUES: Through the Change Process • Effective Leadership: Becoming a Skilled Coach • Dealing with Difficult Employees • Performance Management and Progressive Discipline • Stress Management for Managers • Managing Change: Leading a Transition • Violence in the Workplace • When Personal Relationships Affect Workplace Safety • Suicide Awareness • Drug and Alcohol Awareness • Supporting Employees After a Traumatic Event: Critical Incidents in the Workplace • Respect in the Workplace: Avoiding Harassment PROVIDING A SUPPLEMENTAL ENRICHMENT PROGRAM WILL BOOST POTENTIAL THROUGH A MORE SKILLFUL, CONFIDENT, AND PRODUCTIVE EMPLOYEE! Visit www.americanbehavioral.com today… A variety of work-life resources are waiting for you! Our website consists of interactive modules on topics such as emotional wellbeing, relationships, health, finances, legal issues, personal growth and stress. From our homepage, select member login to register for your free account. Enter your company name and create your own unique username and password. SELF-DRIVEN WEB COURSES American Behavioral understands that time specific courses may not be the best fit for your organizational workflow. Our online training options fit nicely into busy schedules. Take these courses when it is convenient for you— start and pace, then resume where you left off, making workplace education feasible for even the busiest of associates. This is a great option for any mandatory compliance courses such as workplace harassment, discrimination and substance abuse policies. Other options include but are not limited to: • Basics of Effective Communication • Managing Change • Providing Effective Feedback • Recognizing and Managing Anger • Valuing Diversity If you wish to provide your team with access to self-driven web courses, please contact our Training and Development Division for more information. WORK. LIFE. SOLUTIONS. FAMILY LIFE: PERSONAL GROWTH & INSIGHT: • Building Assertiveness: Negotiating a Win/Win Situation • How to Receive Criticism • Coping with the • Mindfulness: Being Present • Keeping the Peace: • Battling the Blues and Challenges of Care Giving Communication Skills for Families and Make it Work for You • The Impact of Attitude on Work and Life • Kids and Computers: Being a Cyber Savvy Parent • Money Basics: Spending, • The Impact of Substance • Developing an Effective • • Managing Your Emotions • Relationships: Making • Changes and Challenges: • The Emotionally Healthy Borrowing and Saving Communication Style in the Workplace Developing Your Personal Resilience • Make Work Stress Work For You SUPPORTING YOUR MIND & BODY: Abuse on the Family Helping Loved Ones Through Difficult Times them Work— Together Teen: Dealing With Issues of Substance Abuse, Mental Health and Beyond • Spread Too Thin: Life in the Sandwich Generation American Behavioral provides tailored & cost-effective personal development solutions to assist your organization with reaching its maximum potential. Customized training courses are also available. We will work directly with your organization to assist with any unique workplace needs. Customization fees may apply. in Your Work and Life Coping With Depression • Drug and Alcohol Awareness • Secrets of Happiness • Making Stress Less Distressing • The Journey Through Grief • Making Anger Work for You and Not Against You TERMS OF TRAINING: A notice of 4 weeks prior to your training date is appreciated in order to allow enough time to organize an effective training course. Pricing varies based on service agreements established upon contract implementation. For questions regarding pricing please contact the Training and Development Division. WORK. LIFE. SEMINARS AND TRAININGS EMPLOYEE ASSISTANCE PROGRAM Workplace Education Programs enhance and develop employees at all levels, and increase awareness and utilization of their employee assistance programs (EAP). The American Behavioral Training and Development Division designs and delivers training seminars, applying adult learning concepts throughout the curriculum. A variety of delivery methods are available to meet your unique needs. Topics are intended to provide basic tips and suggestions related to professional development as well as work/life situations. We are here to provide the services you need. TO REQUEST A SEMINAR: CONTACT: TRAINING AND DEVELOPMENT 1-800-925-5327, EXT. 760 TRAINING@AMERICANBEHAVIORAL.COM