ILTA Sample Tools October 8, 2013 we take change personally

we take change personally
ILTA Sample Tools
October 8, 2013
© 2012 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Similar To
From
Different Than
To
Behavior
Change
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© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
30 Days
60 Days
90 Days
120 Days
150 Days
180 Days
Wk1
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© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
LOW --------------------------------------------------------- HIGH
influence
future
how
purpose
current
result
LOW -------------------------------------------------------------------- HIGH
resistance
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© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Weekly Action Plan
Description
How do we build momentum? By requiring immediate action that drives our desired outcome and creating success stories reinforcing it!
We want to create a habit of the new behavior – by defining easy actions, layering success, focusing attention on the desired behavior, then
rewarding it.
This tool provides a simple way to do that – a quick directive for those who can act, with visible follow-up.
Here’s how it works:
•
Send an email telling your direct reports what you are doing.
•
Provide your direct reports with a weekly action you want them to take.
•
Solicit stories – success and failure – about how the new behavior is working.
•
Feed the stories back to the people – create buzz!
The following pages include:
•
A behavior tickler table to trigger actions you, as the executive sponsor, should take by day to drive behavior.
•
Sample email text to jumpstart this effort .
•
And remember the key to focusing attention: keep it simple!
Weekly Action Plan
Sample
Wk 1
Monday
email:
Thursday:
Open every meeting
with your intended
outcome.
Wk 2
Close meetings with
round-robin
agreement.
Wk 3
Close meetings asking
what other
department should be
involved.
Wk 4
Determine a decision
that can be made at a
lower level, and
delegate it.
Wk 5
Call someone who isn’t
implementing
as agreed.
Ask for stories.
Share success stories.
Friday:
Call one person to commend them or ask them to step up.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Weekly Action Plan
Description
How do we build momentum? By requiring immediate action that drives our desired outcome and creating success stories reinforcing it!
We want to create a habit of the new behavior – by defining easy actions, layering success, focusing attention on the desired behavior, then rewarding it.
This tool provides a simple way to do that – a quick directive for those who can act, with visible follow-up.
Here’s how it works:
•
Send an email telling your direct reports what you are doing.
•
Provide your direct reports with a weekly action you want them to take.
•
Solicit stories – success and failure – about how the new behavior is working.
•
Feed the stories back to the people – create buzz!
The following pages include:
•
A behavior tickler table to trigger actions you, as the executive sponsor, should take by day to drive behavior.
•
Sample email text to jumpstart this effort .
•
And remember the key to focusing attention: keep it simple!
Weekly Action Plan
Sample
Wk 1
Monday
email:
Thursday:
Open every meeting
with your intended
outcome.
Wk 2
Close meetings with
round-robin
agreement.
Wk 3
Close meetings asking
what other
department should be
involved.
Wk 4
Determine a decision
that can be made at a
lower level, and
delegate it.
Wk 5
Call someone who isn’t
implementing
as agreed.
Ask for stories.
Share success stories.
Friday:
Call one person to commend them or ask them to step up.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Sample emails
Monday:
Subject: This week, open all meetings with your intended outcome.
Team,
We’ve spent eight hours discussing effective meetings. Now it’s time to put it into action. We’ll take this in small steps that add up
to our vision. This week, please open every meeting by defining your intended outcome.
On Thursday, I will ask you for examples of how it went – good, bad, indifferent. I’m looking forward to your stories!
Regards,
Tony
Thursday:
Subject: How did your meetings go?
Team,
This week I asked you to open every meeting by defining your intended outcome.
How did it go? I’m interested in specific examples, good and bad, of your experience.
Thanks,
Tony
Friday:
Subject: Started meetings with intended outcome
Team,
Here’s John’s experience. Good learning here for all, particularly…. John, thanks for sharing!
Thanks,
Tony
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Month:
Wk1
Wk2
Wk3
Wk4
Wk5
Monday
Email
Thursday
Friday
Ask for stories.
Share success stories.
Call one person to commend them or ask them to step up.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Month:
Wk1
Wk2
Wk3
Wk4
Wk5
Monday
Email
Thursday
Friday
Ask for stories.
Share success stories.
Call one person to commend them or ask them to step up.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
Month:
Wk1
Wk2
Wk3
Wk4
Wk5
Monday
Email
Thursday
Friday
Ask for stories.
Share success stories.
Call one person to commend them or ask them to step up.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
temerson@emersonhc.com
510-545-4435
www.emersonhc.com
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www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.
www.emersonhc.com
© 2013 Emerson Human Capital Consulting, Inc. All Rights Reserved.